While working from home (due to the COVID pandemic), my computer froze then started to make a loud grinding sound – right in the middle of a shift ... sounding similar to a broken fan belt so I instantly knew this couldn’t be good. I immediately called and left a panicked voicemail for Joseph, who quickly got back to me. He suggested I unplug the CPU and bring it to the shop. Later in the day he called to inform me that the motherboard was damaged so the CPU could not be repaired. I was now faced with the option of shopping around for a brand new computer or, as an alternative, have Joseph rebuild one for me to my specific requirements – I chose the latter route and a couple of days later I had a new CPU, with triple the speed & storage of the old computer PLUS one which now supports up to FOUR monitors! Joseph was also able to recover and transfer all my programs and files so I’ve not missed a single beat. He was patient and supportive during my panic and I’m grateful for his assistance. I'll say to anyone out there with the slightest doubt or hesitation … if you need computer or technical help, look no further … give Joseph a call – he’ll quickly become YOUR computer go-to guru as much as he’s mine. I highly recommend him.
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- Company Response
Thank You. I really appreciate your your continued support all these years.