Joseph was absolutely amazing! Highly professional, communicated the repair stages very clearly (with options and costs), his work is excellent and he was very prompt. He immediately checked out the computer within two hours, informed me of the status and we decided best to run some further tests overnight. Next day he corrected the boot up problem and after recommending replacing the HD (mechanical) with a 1 TB SSD, he successfully cloned everything over to the SSD and I picked up the computer that day at 5pm! The computer is running perfectly, no problems with any of our software programs and all our data remained intact. Well, one issue now with the computer... the computer is now running much faster! Thank you Joseph! Greatly appreciated! Definitely will highly recommend Joseph (Fujitech Technologies) to business colleagues and friends.
Suddenly one of our office computers crashed and wouldn't reboot. Tried three times but knew if kept trying potentially could cause further damage and we possibly could destroy critical data. Had an updated total security antivirus software (Bitdefender) running at the time so hoped it wasn't a virus. Felt more likely it was either corrupted bootup sectors or unfortunately the Hard Drive (mechanical) was failing. We had noticed the computer was operating more slowly and last backed it up on an external HD some 3 months ago.
For our work we needed the computer repaired right away. Two years ago, another of our computers had a HD failure. Took it to a major Toronto computer store (they had it for two weeks!) and we were not happy at all with their work. This time I went to Home Stars, immediately saw the very high Fujitech Tech. star rating and thought would take a chance. Best decision! Highly recommend! Thanks again Joseph!
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- Company Response
Thank you Bruce for your kind words. I really appreciate it.