I went to Fujitech with my desktop and laptop which both had issues.
Joseph was straight up professional and honest. He explained to me about the issues I had with my laptop and suggest the upgrade plan. But for my desktop he explained to me it was really old and obsolete. Since he did not have a brand new latest model in stock, he made recommendations for me to purchase it from the big box stores where they had it in stock.
I was surprised that he did not try to push and sell me what he had, but rather comply with my required specifications.
My upgraded laptop is lightning fast and once I dropped off the new computer I had purchased, he transferred all my data over from the old obsolete computer.
I am truly amazed with his honesty and professionalism as we don't see that very often now a days.
- Company Response
Thank you Sonny for your valuable feedback. We always make recommendations based on what best suits your requirement. We do have competing prices on our products but do not really compete with big box stores as they sometimes do have lower prices on exclusive promotions due to their large volumes amd door buster (loss leader) sales tactics. However when it comes down to services, we beat them hands down in terms of quality of service, turn around time, advice, flexibility & customer satisfaction.