My computer crashed on Sunday after a power outage and cannot power back on. I was horrified as a lot of my data was not yet backed up.
I visited Joseph on Monday and explained to him of my situation, he was very calm and explained to me the step by step of what he was going to do.
He called me back after an hour with the result of his diagnosis and we proceeded to replace the bad power supply and also upgrade the drive and recover all the data.
As per my request, he worked on my case as an emergency and had by repair done by the next day.
I have to say I was very impressed with his professionalism and speed of his service.
Worth every dollar I have spent.
- Company Response
Thank you Charles. I appreciate your support.