Called this company on recommendation after the chimney cleaner stated an inspection was required for our wood stove. This issue is complicated (condo townhouse) but John addressed all the issues that would be in play and gave suggestions on how to move forward to address this - Safety being the primary issue! He is well versed in his profession including dealing with condo rules and for that alone his expertise is priceless. He did not pressure me into arranging service but informed me of my options. Very impressed and grateful.