I was so thrilled to find Muti Kitchen and Bath. We were building a home and the bathroom vanities were exactly what I wanted. I bought 4 vanities and mirrors in February 2022. They were delivered on time in April. They were installed early May. The day they were installed I noticed a flaw on the stone countertop. This flaw looks like an indented circle under the tap. I took a photo and sent it to Muti on May 2, 2022. They said I could get a repair kit and fix the flaw. It is now November and when I reached out to see if my repair kit had come, at first she said she didnt know anything about it. Upon further questioning, she did know something about it and said that she can not get this repair kit anymore. And then she said she would be happy to sell me another countertop for a 50% discount.
I have paid for a brand new countertop and vanity. It was flawed when it arrived. Muti is not taking responsibility for their products. 7 months later I still have a funny indented circle in my sink, and no support from Muti.
As much as I like the design of these vanities, I would definitely not recommend them.
- Approximate cost of services: