I contacted Simon recently to repair our roof. He got up into our attic poured water from the hose to see exactly where the leak was. He was extremely knowledgeable about what had to be done to our roof to stop the leak. We discussed price (reasonable), when we could have the repair completed and he explained exactly what Guildwood was going to do. Time was very important as we were going away and did not want any further damage from this leak. Simon and his team came the day he had indicated. When they were running a little late, he called to let me know they would be a couple of hours later than he had initially indicated and apologized for the delay - very considerate as a lot of companies would not bother to call for a two hour delay. The team was professional, finished when Simon said they would, all garbage and debris was removed and Simon again went up into the attic to pour water on the roof to make sure the leak was repaired. He also followed up after a recent heavy rainfall to make sure everything was okay! We were very pleased with the excellent service provided by this company and would not hesitate in recommending them. Thanks for your help, Simon.