This review has been removed by the author.
This review has been removed by the author.
This is the second job they've done for me-first they did my master bathroom renovation, and last week they started on painting my whole house. I compared prices initially for the first job and found their pricing to be competitive. The second time around I didn't bother because I knew they would do a good job. With the first job, however, there were small issues and when someone came to fix it, it made it worse. The contractors seem like decent people but we haven't had anybody out from The Renovators to come check on the work. Just to be clear though, the master bathroom had very small (really small details, to give a score was 0.5 out of 10!) issues comparing with the whole project. Perry had always been extremely fast to answer, and even having those small issues, we have now solved all of them and everything looks good.
I would still recommend them to others.
We completely renovated our condo in downtown Toronto last year. We did not have any scheduling conflicts waiting for them to work - this removed a lot of headaches. Lead contacts were easy to reach and they even made suggestions that made things less expensive, without compromising on quality (which was excellent). You might be able to get contractors to give cheaper estimates (we did get lower estimates), but the peace of mind on our end was well worth it. Chris, who did much of the work, did a great job; and I even asked for him specifically when we wanted to do some extra work later on.
The Renovators was one of the 8 different companies that I negotiated with for our renovations project. The project included 24 stairs covered in wood, replacing railings, hardwood on main floor and total basement renovations.
Brad Iron at Renovators was one of the main reasons why we decided to work with them: clear, concise, flexible, helpful and available at any time. Pricing, clear contract showing what is included and what is not, timelines and references all made us decide working Renovators.
The start date was determined way in advance, materials selection and schedule was provided in advance, as well.
During the process, Brad was inspecting the work every day and we could reach him at any time for any potential adjustments. They always kept a clean and safe work place. Brad kept an eye on every piece of work performed by various teams. Again, he was very helpful, flexible and totally open minded!
All teams arrived on time (sometimes even earlier!) and they did the work they were supposed to be doing. Special mentions for Ken and his partner that worked on the drywall part with a speed and quality hard to imagine!
Later in the stages, Brad left for his vacation and the manager, Perry, took over the project. Highly professional and friendly attitude gave us the definite support we needed.
The overall timeline was respected and the project was considered a success.
Renovators also guarantee their work and anything that is not up to the client satisfaction will be redone.
The contract you sign includes also a one year follow up, which shows again that they are ready to stand behind their work.
Overall, good service, friendly and professional!
We would definitely consider Renovators for any future projects.
Working with The Renovators of Canada is always a pleasure; their approach to customer satisfaction by far stands with the highest level we have encountered in this industry. Their business culture in identifying and delivering the customer’s needs shows in their attention to detail, project control and emphasis on the quality of the finishes.
It is always a great privilege to collaborate with The Renovators of Canada’s and would very much recommend Perry and his team for residential and commercial renovations.
We have been working with Eren for a few years and find him and his team to be a great asset to our company. Thank you for your posting Eren. I look forward to the future and continuing our business relationship together.
After substantial research and several quotes, we hired Perry and the TROC team for a fairly substantial kitchen reno and some additional work. Perry was very professional, honest and courteous. The work was done well without cutting corners. Like any renovation there were issues, but Perry had them fixed including the final and small details at the end. I would recommend TROC.
Thank you Andrew. It was a pleasure to do business with you.
The work that we had contracted for, was done efficiently and on time. Workers were courteous and displayed knowledge about my project. They were always on time and cleaned up after each work day.
Its important to us that our team is clean and skilled in what they do. I am glad you are happy with the work!
Today Greg completed the renovations to both washrooms at our home. Please know that the work he did was very well done. He maintained attention to detail, was precise and meticulous in all the various types of work he did and always enquired if it was to our satisfaction. When he encountered problems with replacing the faucet in the lower level washroom he was resourceful in seeking out the required part and persisted until the job was done with absolutely no leaks. Thank you for sending us such an expert trades person to renovate our washrooms.
Since your first visit to our home to provide us with an estimate you gave me the impression of being competent and very knowledgeable in home renovations. You provided me with some excellent suggestions and your pricing was very detailed but yet also very competitive. Throughout the process of the work being done you were quick to respond to my emails and phone calls enquiring about aspects of the job and pricing for changes. Even though unforeseen problems were encountered while completing the job, your pricing for additional costs were fair and competitive. Thank you for a job well done; I would not hesitate in considering The Renovators of Canada for future projects and recommending your company to others.
HI Joe, Thank you for your notes - Greg and I enjoyed working with you. You were also very fair and easy to deal with. We would be happy to work with you in the future.
I would highly recommend The Renovators for any kitchen renovation you may be considering. The workmanship was top notch. Every member of the crew was professional, polite and very reliable. As with every job there were unexpected snags and whenever anything came up and it did, resolutions were found quickly and always to our satisfaction. The crew was on time and if they were to be late we were advised. Each evening before they left the house it was cleaned up and safe for the family and pets.
Hi Kathy, your kitchen turned out very well! The entire crew enjoyed working with you.
Perry came to quote job. Used my existing ceramics via expert tiler,Ronald- He stayed til 10 one nite and used the last tile
Generally versatile, not cheapest, fairly complete and quite satisfied
changed complete look of kitchen and big hall. (was 30 old carpet)
Only desired industrial rubber ,high traffic "marmute" which the team couldn't find. Thanks guys
Why choose The Renovators of Canada?
For over the past 20 years our focus on customer experience has helped The Renovators of Canada grow to locations in Durham, Aurora, Stouffville, Markham, Vaughan, Toronto, Hamilton, Guelph, Kitchener, Waterloo, Barrie, Oshawa, Oakville and Cambridge.
Unique to the industry, The Renovators of Canada provides a 10 year warranty on all craftsmanship. This home renovation warranty protection was established to provide peace of mind as home and business owners contemplate renovating a personal or commercial space.
T-ROC is a fully licensed and insured including WSIB. Other affiliations include memberships with the National Kitchen and Bath Association, CARAHS, Better Business Bureau.
We have a proven track record working with our customers with full transparency in every aspect of your project. Can’t be present all the time during the renovation process? No worries, we have specialized client software that allows you to see the entire schedule and pictures as the project happens in real time. We care for your home like it’s our own and always conduct ourselves respectfully and professionally.
With our motivated and innovative professionals we will transform your house and make your dream home a reality. Visit our website at www.trocanada.com