The Renovators Of Canada

Home Additions
Markham ON L3R 5B4
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Home Additions
The Renovators Of Canada
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Reviews for The Renovators Of Canada

Average customer rating:
9.1 10 (146 reviews)

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D in San Francisco
D in San Francisco
1 review Peterborough, ON
10/10

Rental Property Renos

Dennis and the entire T-ROC team were a pleasure to deal with.
They do a great job of giving you an accurate budget from the start so there are no surprises along the way. Their quality of work is top notch.
I would highly recommend them and would not think twice before going to them for future projects!

Approximate cost of services:
$28,000.00
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Company Response

We were happy to help you with your Rental Property D. It turned out great and you will be able to find some good tenants for your investment.

All the best,
Dennis and The TROC Team

Scott Taylor from Whitby
Scott Taylor from Whitby
3 reviews Whitby, ON
8/10

Ensuite Bathroom Reno

We decided to renovate our dated ensuite bathroom. We wanted new fixtures, a bathtub and had some plumbing issues to address. We went with TROC because of their emphasis on partnership and communication. Every contractor seemed to have examples of good work and projects that went well. But, when we talked to TROC, they told a different story that was appealing. Their emphasis was on working together on getting the project done. Every contractor had a rough quote, but TROC came with an itemized quote that turned out to be right on budget. It was these two things that led us to choose TROC over the others we talked to.

The only wrinkle in the project was the time line. The project ended up taking much longer than anticipated. This was due to the delays in electrical inspections in our area. Unfortunately, delays in inspections would throw off scheduling of sub contractors which would, in turn, add delays. Sean (our site supervisor) was always in contact so we knew what was happening, but it was just frustrating.

All in all, I would recommend TROC to a friend or family.

Approximate cost of services:
$14,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you Scott, we apprectiate the feedback. We hope you are enjoying your new bathroom. It was a pleasure working with you.
All the best,
Dennis and The T-ROC TEAM

Terry in San Francisco
Terry in San Francisco
1 review Montreal, QC
8/10

large bungalow/kitchen renovation with major structural modifications

TRoc are a very professional, responsible and responsive origination to work/partner with. This being my 2nd large project/renovation on our home, we learned the 2nd time around with TRoc how to do it right!

Approximate cost of services:
$0.00
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Company Response

Hi Terry, Thank you for review.

Colleen P.
Colleen P.
12 reviews Mississauga, ON
10/10

Kitchen reno

Had T-Roc Reno Canada do a kitchen reno and was extremely
happy with their work. On time and the contractors were amazing to have. Felt very comfortable with them in our house and have recommended this company already. Love my Kitchen.
Colleen & Steve

Approximate cost of services:
$1.00
0 of 1 people found this review helpful.
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Company Response

Thank you Colleen and Steve. It was a pleasure working with you. You have a beautiful kitchen. Todd and the T-ROC team.

Paul from Vaughan
Paul from Vaughan
5 reviews Vaughan, ON
10/10

Kitchen, Powder room and main floor reno

We did a full kitchen, powder room and main floor Reno with Dennis and Sean from T-Roc. As this was our first major Reno, Dennis and Sean were very knowledgeable and professional from start to finish, I realized that we had the right team when I called on Friday afternoon on a long weekend and I heard back that same day, they were always there to answer, discuss, problem solve whenever needed. The best answer I got from both was, it's your house it’s you’re not happy with something let me know. Our renovation and Kitchen turned out better than we envisioned and as a very particular and detailed person I can truly say I would highly recommend them and use them again. We also would like to extend our thanks to Angelo from JSA kitchens who worked with T-Roc to deliver a great kitchen cabinets, layout and amazing countertops. Dennis, Sean, Angelo thanks for your dedication, hard work and it was a pleasure working with you.

Paul & Ronit

Approximate cost of services:
$0.00
1 of 2 people found this review helpful.
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Company Response

Hi Paul and Ronit, thank you for the kind words. It was a pleasure working with you and we look forward to your next project. All the best to both of you and we hope you enjoy your new space.
Thank you,
Dennis and the TROC Team

karynws in King City
karynws in King City
2 reviews King City, ON
10/10

Kitchen Reno

Wow! Where to start? This renovation went as smooth as butter. Dennis and Sean prided themselves on daily and more than daily communication. They were there for us all the way. The 2 most important ingredients for a successful home project are 1) work with people who collectively have an immense resource of knowledge about all aspects of the project (in our case, kitchen renovation. 2) work with people who treat your kitchen project with integrity. Every single aspect of the project was carefully and thoughfully supervised and monitored. I would ONLY use this company for any future projects and I recommend them without reservation!!!

Approximate cost of services:
$40,000.00
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Company Response

Hi Karyn, it was an absolute pleasure working with you. we hope you thoroughly enjoy your new kitchen and we look forward to the next one!
Thank you and all the best,
Dennis and the TROC Team!!

Private User
Private User
Private User reviews Markham, ON
10/10

Bathroom renovation

Nasser and team were excellent! They gave some great ideas, a timely and complete quote, started and finished on schedule and on budget. Clean, thorough and professional ... would use the service again and recommend to others!

Approximate cost of services:
$7,500.00
1 of 1 people found this review helpful.
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Company Response

Thankyou for your review. We enjoy what we do! The T-ROC team.

Ang in Milton
Ang in Milton
8 reviews Milton, ON
0/10

Unprofessional service, unfinished kitchen

I had to post this even though my renovation is still not complete. I found T-ROC on the Brian Baeulmer Approved website under contractors. Ryan came out to our house and said all the right things for first time renovators 1. they are transparent with the budget 2. they ensure clear and consistent communication 3. they source multiple quotes and give us the power to choose our trades every step of the way etc... We signed up with T-Roc Halton.

Little did we know Ryan was on his way out of the company and our quote didn't include one expensive, key aspect - the engineer and support beam required to execute our renovation. We were introduced to Shawn who was the contractor and project manager assigned to T-ROC Halton.

Ryan started the project by sending out our contract to various designers - we ended up having to escalate this project to Perry (the owner) because we went nearly a month without any movement. Shawn stepped in and got things moving for us. Perry promised us a site visit and never showed.

About 60% into our project we got an email from Perry stating that Shawn was no longer a T-Roc representative and that our warranty would not be an option through T-Roc. We tried to get in touch with Perry to discuss our options however he avoided us altogether. His email came after he had already terminated our account to a handy app called BuilderTrend - we had been trying to log in and reached out for assistance.

Shawn was left to communicate with us the best he could and the only option we had was to continue with Shawn who offered to ensure his work was warranted for 10 years. Shawn started his own company, (SQR) Supreme Quality Renovations- I will continue my review on Shawn's work when our project is complete.

This may be a series of unfortunate events but the few interactions that I had with Perry were enough to motivate me never to recommend T-roc to another client ever again.

Approximate cost of services:
$0.00
4 of 5 people found this review helpful.
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Company Response

Its unfortunate that this person feels the way they do. Shawn Musseau was an employee of T-ROC, opened his own business (SQR) and kept Ang as his own customer. Ryan from T-ROC did quote the work initially, but has had no involvement since then. The only contact I have had with the customers is confirming that Shawn Musseau was not part of the the T-ROC team. Given that Ang's renovation with Shawn has taken too long, and is not meeting her expectation is due to the contractor she has hired, not T-ROC. The team at T-ROC feels bad for Ang and her experience with SQR, but this has nothing to do with us as it was her decision to hire Shawn Musseau. We wish Ang all the best, and hope that her renovation turns out well in the future.

Michelle
Michelle
1 review , ON
10/10

Kitchen reno.

It was a fantastic reno with excellence all the way round. Daniella at Home Depot started the process with a great design. Everything ordered came on time and was correct.

Dan was superb at organizing the whole process and very communicative. He answered all my texts promptly and I felt reassured that the reno would be done in time for my company that is arriving on Aug. 6th.

Ben, Adam and Justin were meticulous, professional and organized. Their attention to detail is indicative of their great craftsmanship and it was a pleasure having them in my home. I have nothing but great comments about the whole reno. I have already passed along Daniella's name and Dan's cell number to friends of mine who are considering a kitchen reno as well.

Approximate cost of services:
$27,000.00
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Company Response

Thank you for your business Michelle.
It was a pleasure working with you, and on your project!
Thanks,
Dan McCauley and the TROC team!!

Julie in Markham
Julie in Markham
1 review Markham, ON
10/10

Two Complete Bathroom Renovations

Excellent quality, service and value!!! Highly recommended. Todd Blanchard and his crew did full renovations on two of our bathrooms. Everything about the renovation was excellent. The quality of craftsmanship was unparalleled and both washrooms turned out absolutely gorgeous. The crew was also extremely friendly and informative and completed the job in a really expedient manner. Finally, the value for our money was amazing. We have recommended them to all of our family and friends and will be having them back!

Approximate cost of services:
$24,000.00
1 of 1 people found this review helpful.
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Company Response

Thanks Julie! Loved working with you! The T-ROC team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Renovators Of Canada

Why choose The Renovators of Canada?

For over the past 20 years our focus on customer experience has helped The Renovators of Canada grow to locations in Durham, Aurora, Stouffville, Markham, Vaughan, Toronto, Hamilton, Guelph, Kitchener, Waterloo, Barrie, Oshawa, Oakville and Cambridge.

Unique to the industry, The Renovators of Canada provides a 10 year warranty on all craftsmanship. This home renovation warranty protection was established to provide peace of mind as home and business owners contemplate renovating a personal or commercial space.

T-ROC is a fully licensed and insured including WSIB. Other affiliations include memberships with the National Kitchen and Bath Association, CARAHS, Better Business Bureau.

We have a proven track record working with our customers with full transparency in every aspect of your project. Can’t be present all the time during the renovation process? No worries, we have specialized client software that allows you to see the entire schedule and pictures as the project happens in real time. We care for your home like it’s our own and always conduct ourselves respectfully and professionally.

With our motivated and innovative professionals we will transform your house and make your dream home a reality. Visit our website at www.trocanada.com

CATEGORIES
Home Additions, Structural Engineering, Architects, Condominium Renovations, Design/Build, Design/Project Management, Renovation Advisors, Kitchen Planning & Renovation, Kitchen & Bathroom - Cabinets & Design, Home Office Renovation, General Contractors, Framing, Excavation, Drafting Service, Demolition, Carpenters, Bathroom Renovation, and Basement Renovation
PRODUCTS
Custom Homes, Home Additions, Kitchen Cabinets, Kitchen and Bathroom accessories, Flooring, drywall, Light fixtures, tiles, hardwood flooring, engineered wood flooring, windows, doors, garage doors
SERVICES
Home Additions, Kitchen Renovation, Bathroom Renovation, Basement Renovation, drywall, tiling, granite, custom cabinetry, painting, basements, Renovation Consulting
BRANDS
Bain Ultra, Ultra Bath, Artisan manufacturing corp, Azzura, Blanco, Brizo, Caesarstone, Cambria, Caml Tomlin, Contrac, Delta, Diamastone, Doors & More, Oduravit, Elkay, Emtek, Fairmont Designs, Foremeost, Franke, Grohe, Hansgrohe, Insinkerator, Oceana, kallista, Kindred, The Bold Look of Kohler, Maax, Maax Collection, Mirolin, MOen, Motiv, Mr. Marble, Native trails, Newport Brass, Novanni, Olsonite, OS&B Palmer Industries, Panasonic, Price Phister, Robern, Ronbow, Runtal Radiators, Slik portfolio, Soma Foremost, Sonoma Forge, Sterling Portfolio, Stone Forest, Supreme, Lighting,Thermasol, Tidal, Kroy Surfaces inc., Richelieu, Silestone, Toto, Victoria Albert, Warmly Yours Radiant Heating, American Standard
STYLES
Classic, Modern Contemporary, Victorian, mid century modern, Cape cod, French Colonial, Custom
SPECIALITIES
Home additions, Kitchen Renovations, Basement renovations, Bathroom renovations, Income properties, Home upgrades, house flips
WEBSITE
https://www.trocanada.com
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
50
PAYMENT METHOD
Cheques, Visa, Mastercard, Debit, email transfer
LICENSES
Fully Licensed
MEMBERSHIPS
Service Pro Contractors, Trusted Pros
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
5000
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 year waranty on craftmanship.
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