Hired them in May 2016 to pack and store 3 wooden boxes 8 by 8 by 8. Paid over $1000.00 to pack. Sored for 3 years 5 months at $427.00 per month. Paid $5,100.00 to deliver from Vancouver to Anaheim, Ca.. When unloaded by Shawn, noticed severe damage to the mattresses and box springs. Inspection showed the packers were negligent and DID NOT use plastic or other covering for these. Just shoved them carelessly in the box. Called and wrote to them. Mike said we did not buy valuable insurance and they do not carry insurance for warehouse. Told them it was not warehouse, but total unprofessional packing without plastic or other covering, and so their workmanship was at fault. They refuse to honor the damage. Lousy Company, rude answering (Chris), and a horrible company to do business with. DO NOT EVER USE GALAXY. I am trying to get a lawyer to sue them.
- Approximate cost of services:
- $25,000.00