Vic Porch

Decks
Toronto ON M5R 2E2
Write a Review
Write a Review

HomeStars  >  Fences & Gates in Toronto  >  Vic Porch  >  The Fence was wonderful
tf.ford
tf.ford
3 reviews Toronto, ON
8/10

The Fence was wonderful

Chris at Vic Porch did a great job building our backyard fence. The quality of the lumber was really great and they also did a great job on the overall details like removing a rusted chain-link fence and cleaning up after the fact.

Chris also did the fences for three of my neighbours- once we saw the work that he and his crew did, we all wanted fences by him.

Overall a good experience, but he can get busy and sometimes challenging to get in touch with to follow up on fixes.

Approximate cost of services:
$9,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hi Tracy,

Thank you for a very fair review. I do apologize for not attending to the repair. I am usually very quick to respond. Yes, you are on the other side of the city which makes it difficult, but that should only be my problem, not yours. The city has become a crowded place, and it's made it difficult for contractor's to travel outside of their local areas. Again, that it not your problem, but mine, and I should adjust my business accordingly to make sure all my clients can be properly attended to. Again my apologies.

Chris

And just to add: I do understand the irony of responding to a post that is 2 months old - I don't check this site often, and until now have not subscribed to updates.