I contacted Eugene about installation of a brand new Ductwork system and heating and cooling in my home I am renovating to live in.
I compared his HVAC/Ductwork prices to a quote I got from costco and two other companies and his prices were far cheaper.
I also showed him pricing I received on HVAC equipment and he offered me comparable equipment with a decent brand for about 10% less than costcos prices ( even factoring in their cashback offers ).
At this point Eugene and AC Furnace GTA was at a 10/10.
The work quality is FANTASTIC , zero complaints, however during installation several issues came up with the design due to the drawings - most of the issues were the result of poor drawings, however --- the installation blocked the entire bathroom in the basement - once I realized what was happening I asked them to stop and redirect the flows --- I know the drawings were bad, but I believe they should have realized making a bathroom inaccessible wasn't going to work.
The cost of moving the ductwork added over 3000 dollars to the original HVAC costs ( about 50% ) - making it the most expensive of the options I was quoted by over 1000 dollars - on top of which I no longer have venting in either bathroom because that would have cost even more money to fix.
This was a major headache and has left us over budget on this project and without the desired results at the end
HVAC Equipment -
The equipment is beautiful - it was installed well, and the most important part is I have Safe and quality heating and cooling in my house.
The prices were very fair for the equipment and Eugene was easy to work with on selecting what was needed for my home.
The two installers were both polite and courteous
There were some hiccups along the way due to timing, cleanup of the project , missing ground wire, etc -- but these issues were mostly minor irritants and I understand with COVID and the snowstorm we had delays and unexpected circumstances can arise.
Overall - I would 100% recommend Eugene for HVAC Equipment sales , I would also say his installation crews are competent and can do good work. He is quick to communicate and is clear and honest in his dealings.
For ductwork -- The quality is good -- but I would double and triple check the plan before proceeding.