Ac Furnace Gta.Ca

Heating & Air Conditioning
112 Snidercroft Rd, Unit 3A Vaughan ON L4K 2K1
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96%

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Reviews by rating (past 12 months)

Reviews for Ac Furnace Gta.Ca

Average customer rating:
9.9 10 (72 reviews)

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Valeriy in Toronto
Valeriy in Toronto
2 reviews Aurora, ON
10/10

Air Condition and Furnace Installation

Would like to express our deep gratitude to very knowledgable, skilled, kind staff for high quality job! We will recommend ACFurnaceGTA to our friends, colleagues, mates... as very good company/corporation.

Approximate cost of services:
$5,105.00
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Company Response

Thank you Valeriy

Private User
Private User
Private User reviews Vaughan, ON
10/10

AC Installation

After doing extensive research of the Air Conditioner installation companies I finally found ACFurnaceGTA. Their price was very competitive and customer service was ecsellent. The technicians came on time and did excsellent job. Thank you for good product and great service. I would recommend this company to anybody for their good service.

Approximate cost of services:
$3,000.00
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Company Response

Thank you very much for your good words!

Paul F in Toronto
Paul F in Toronto
1 review Toronto, ON
10/10

Pleasantly surprised....

I spent some time researching HVAC service companies and the associated customer reviews.
I can say all whet very well on this purchase. (Things don't always go so well).
A rating of 10/10 I rarely give, but in this case it was earned. Thanks.

Approximate cost of services:
$2,300.00
2 of 2 people found this review helpful.
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Company Response

Thank you, Paul. for high rating and trust in our company. Please do not hesitate to contact us on other projects. I hope you decide to use services for your sister house. We will be happy to give you a good deal.
Thank you,
ACfurnaceGTA team

Private User
Private User
Private User reviews Toronto, ON
10/10

Installing AC and Furnance

At November 25/2015 we decided to install new Furnance in our townhouse and we sighed a contract with this company and the most important part are the perfect management and quality and good service

Approximate cost of services:
$15,000.00
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Company Response

Thank you, David. Appreciate. We are happy that our project for conversion of your townhouse from Electricity to Gas plus installation of a new high efficiency A/C, Furnace and Water Heater was successful.

Donovan in Toronto
Donovan in Toronto
1 review Toronto, ON
10/10

Excellent Service, Good People to do business with

The rental contract for my hot water tank was about to be expired, so I decided to purchase my own tank, rather than entering into another rental contract. As such, I did a research on available hot water tanks and decided on a particular model from a manufacturer, based on efficiency, reviews, ratings and features. Armed with this information I went shopping. After calling and receiving several quotes from some companies, I called ACfurnaceGTA and spoke with Mr. Eugene Fateyev. From my very first few minutes of conversation with him, I was impressed with his level of professionalism and his genuine attempt to make my transaction with ACfurnaceGTA a stress-free and memorable experience. It got even better, Mr. Eugene sourced the particular model from the manufacturer that I was interested in, and also purchased the warranty I wanted, meanwhile keeping me updated at every step of the way. However, the impressive and courteous service did not stop there, but continued with the two knowledgeable and experienced gentlemen who came and installed the tank at my home, and also the follow-up calls and emails from Mr. Eugene and his staff Ms. Lina Sepyahina, to ensure that all was OK. This experience truly left me extremely satisfied. It is with this experience that I would recommend ACfurnaceGTA to a friend, in fact, if I have a million friends who need the services that is provided by ACfurnaceGTA, I would recommend them all. Thanks ACfurnaceGTA and in particular Mr. Eugene for a splendid experience transacting business with you.

Approximate cost of services:
$2,400.00
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Company Response

Donovan, Thank You Very Much for these great and pleasant words of appreciation. It is one of the best reviews we have ever received from our Customers. Your kind words make our team proud with our work and remind us that the only those Customers whom we made happy lead our company to prosperity. We would be happy to put this your review framed in our office. ALL THE BEST TO YOU AND YOUR FAMILY

Zakir Miah in Toronto
Zakir Miah in Toronto
1 review Brampton, ON
10/10

Furnace Replacement

A great company and great people. Works performed as per agreement, no deviations. Very professional and knowledgeable people.
Mr. Eugene is very customer focused and keeps his eyes on the job his people is doing.

Mr. Tariq and his team came to install the Furnace on time, did the job professionally. A experienced, polite and professional man. He came with a 3 member team to install this, they all are very cooperative and friendly and professional.

Approximate cost of services:
$2,500.00
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Company Response

Zakir, thank you for your good words. Thank yuo that you found time to give this valuable feedback. We are very happy to know that we've satisfied all your requirements and satisfied customers make our company rich.

Luba Tsap in Toronto
Luba Tsap in Toronto
1 review Toronto, ON
10/10

Product

ACfurnaceGTA is the great company to work with. I got explained
everything over the phone. They spent lots of time working with me on
getting the best products at the best possible prices. Great quality
work, job completed on time, would recommend to anyone.

Approximate cost of services:
$4,300.00
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Company Response

Thank you, Ms. Tsap for good words. We would be happy to do more jobs for you and your family. Please let us know if your daughter wants us to change furnace and water heater at her new house. We will be happy to give her family members discount

Gavin Pais from Toronto
Gavin Pais from Toronto
3 reviews Toronto, ON
8/10

New AC and Furnace installer

Ok So i ordered a new American Standard variable speed Furnace, a two-stage AC, an Aprilaire 5000 Air cleaner and a Humidifier. Their agent RAVI came by and quoted with the usual no problem we will take care of everything including disposing and return of your old equipment, and we have the best fully certified American standard installers etc.. So finally after negotiating for a few day we agree on a set up and they come install. When the installer comes over he says that the air cleaner (The Aprilaire 5000 which I am told at the time was a $1000 installed option) will not fit as there isn't any space for it, so we will put a regular filter in place of it and put this $60 electronic housing over it and we will sort out the difference after. Now when I get home the furnace is running really loud and ICE is forming on the condenser and I call Ravi and he gives me a story of how I have too much of an over sized system and because I insisted on it its my fault. After looking at the system I notice that they completely messed up the wiring as they wired it up as a regular furnace and AC and not as a variable speed/Two Stage system (Apparently new wires would have to be run between the Thermostat and the Furnace)...And they did not take that into consideration!! So 5 days later they send the Tech out again and after punching holes in my walls and re wiring everything it works as advertised, The problem now is that he is refusing to refund me the cost of the air cleaner as they incurred a 25% re stocking fee and due to the added installation cost...Which shouldn't be my problem! Furthermore they did not drop off the Furnace or the water heater and I was still being billed for it by my previous provider. Its been a month and still not proper resolve. I have since paid Enbridge to pick up the Water heater (Enbridge will not pick up Furnaces for some reason) and they have agreed to reimburse me that fee but they still wont drop off the Furnace and they keep giving me the run around for the Air Cleaner. Since then the Sales guy has become rude, offensive and refuses to answer calls. I do not know what to do further so I hope this review warns other potential customers.

EDIT: Since I have posted this Eugene the Manager/Owner has promised to resolve the matter.

Edit: Eugene has been quick to resolve the matter. He came by last week and dropped of a cheque. In the future I would deal with them...Just avoid Ravi their sales guy at all costs.

Review has 2 previous versions
Approximate cost of services:
$10,500.00
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Company Response

Hi Gavin,

Thank you very much for your feedback. It helps us greatly to improve our current and future services. We will do our further investigation and will definitively take actions in order to retrain Ravi and improve his customer service approach or at the worst to terminate his sales agent agreement with our company.
As I mentioned earlier the electronic fiber air filter we installed instead of a regular 4'' electronic filter because of lack of space on your air return boot costs more than $60 but obviously less than the price for Aprilaire 5000 Air. So that is why we issued you a cheque for this difference in price and everything was set up at our last meeting with you.
Also one more important thing to be noted: "We have contacted you before your review appeared on HomeStars, not after". We are not motivated only by reviews and all our customers know that. We seriously take care of any customer's requests or complains when sent directly to the company. In your case since most of your arrangements were verbal between you and Ravi we had to wait for some time so you and agent could come to mutual agreement about your verbal arrangements. I apologize that you were not able to find the consent with Ravi for all this time but I am very happy that at the end everything was solved in a positive manner through the company and you and your parents are happy now.
Best regards,
Eugene
Division Manager

Marinela Gheorghe from Mississauga
Marinela Gheorghe from Mississauga
2 reviews Mississauga, ON
10/10

Installation of Furnace and AC

I am absolutely delighted with the professionalism and expertise demonstrated by ACFurnaceGTA staff.

From my first phone call I was impressed by their great customer care and integrity as a provider and the experience continued throughout the process until my furnace and AC were installed in record time.

They are the BEST company based on quality and price! I did my research and qualified ACFurnanceGTA only after all their competitors fell short of providing the same quality per cost comparison.
I highly recommend this company!

Approximate cost of services:
$5,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 1 people found this review helpful.
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Jason from Toronto
Jason from Toronto
2 reviews Toronto, ON
10/10

AC Replacement

My 15 year old AC was not functioning well and I needed an assessment for repair or replacement. I was not sure exactly where the problem was. I called ACfurnaceGTA in the morning and was told that a technician can assess within 2-3 hours, the same day. Yuriy came out and very professionally and honestly shared his assessment of my AC unit and furnace set up. Given the options presented by Yuriy, I decided to have the AC unit replaced. I got 4 quotes, including one from ACfurnaceGTA for a 3 ton AC unit. The sales rep, Eugene, was very helpful and responsive, as this was the first time I had to replace the AC. I had been extremely happy with his approach from the beginning and his quote was very reasonable. I opted to have ACfurnaceGTA install my unit and was told that it could be done within the next day. Tariq and his team installed the unit. They arrived on time and were done within a few hours. I found Tariq's team to be very professional and competent; I appreciated the excellent quality of work performed. My new AC unit and the furnace are working just fine; I have been fully satisfied with my experience with ACfurnaceGTA. Eugene followed up with a phone call to ensure my needs were fully met. Thanks to the entire team for a job well done!! Jason

Approximate cost of services:
$2,900.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ac Furnace Gta.Ca

ACfurnaceGTA Corp. is a Member of the ECO Group of companies established in 1997. Being the member of the biggest HVAC group of companies allows us to offer you widely recognized and respected brands such as American Standard, Carrier, Weil Mclain, Honeywell, Ducane (Lennox), Rheem, York, Goodman (Amana), Keeprite and ...
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