Straight Up Masonry

A neighbour had hired Straight Up for pillar rebuild and recommended them. My house had many decaying bricks, leaking around the top row of bricks (row lock) on the first story and a potentially bad pillar. If I recall correctly, my first enquiry via their website Contact page was not answered, but when I emailed directly Crystal returned my email promptly, Tony came to inspect and I had a quote the next day. A work date window was arranged after I made a 20% deposit. This was reasonable as they are booking 2-3 months ahead. Unnecessary work was not done- the pillar just needed bricks replaced. The crew was extremely professional, polite and competent. They arrived at 7AM and cleaned up and were gone by 3PM for 3 days. The work is good and as described in the quote. Communication with the masons, Crystal and Tony was excellent- I would hire Straight Up again and recommend the company without reservation.