We are a charity in the city of Hamilton helping homeless people. We had continual problems with our eavestroughs because of ice dams. The building is very old and has a slate roof, which compounded the problem. Every few years we had to replace the eavestrough because they literally ripped off the building because of the weight of the ice.
We contacted The Eavestrough Company and Wendell came out to do the estimate. He gave us great information regarding our ice dams being the result of heat loss from the building in winter. Increasing insulation and ventilation was not really an option for us, so Wendell recommended new eavestrough with Alu-Rex Fix-A-Tech so that the eavestrough would be very strong. He also recommended that we install heat cables on the edge of the roof and through the eaves so that when ice did build up in the winter, it could be melted by the cables.
The price Wendell gave us was amazing compared to others. He explained that years ago, before he opened his own company, he was a Church Minister and he had a tender spot for organizations like ours. We hired him and they were prompt and started on time. The work completed in a day. Just to show us how strong the eavestroughs were, Wendell grabbed a hold of the edge of the eavestrough and just dangled there. I could not believe the eavestorugh could handle that much weight in one location.
Wendell, we appreciate the job you did for us and your company certainly gets kudos from us! The homeless people we have here will probably never appreciate what you did, but we do! Thanks again.