Found Doors or More thru retail advertising and on the web. First interaction was thru E-Mail. The response from Tara was not only expeditious but the info provided was clear, concise, and professional. Next came a phone call as followup to ensure my needs were understood.
I like to meet the folks I am dealing with and had no issues setting up a visit to the Doors and More facility. I met Tara and the owner Frank who were both engaging, easy to deal with and personable.
I have found thru experience that you can tell a lot about a company by their facility. I was able to tour the glass cutting/fitting area which was a safety first shop, very neat and clean. This was a very good indicator of the work to come.
All aspects of the job were carried out on time ( which by the was a good week to 10 days faster than other quotes I received ) by friendly and knowledgable folks. The installation by Bill and Jones was top notch. They did not have any issues with my watching and learning from the installation process. They were very meticulous, worked well as a team and left the place very clean.
While there was a minor issue with the hinges coming the wrong way from the shop ( door opened out instead of in as on the plan ) they corrected the hinges on the fly and completed the required installation.
Should I have a need for shower enclosure or bathroom doors in the future Doors and More will be my only call.
Thanks Tara, Frank, Bill and Jones.
- Company Response
Thank you Brian for your review, it's good to hear that everything went well for you and that you enjoyed your visit through our facility. Everyone here knows that we always want to leave the best impression on our clients. We apologize for the minor issue with the hinges, but we made sure in the end to get you what you wanted. It's a pleasure to hear that we will be your go-to for your shower doors and enclosures need.