Ottawa General Contractors

Basement Renovation
Ottawa ON K2G
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Basement Renovation
Ottawa General Contractors
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Reviews for Ottawa General Contractors

Average customer rating:
9.2 10 (159 reviews)

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Ian and Danielle Aldous from Ottawa
Ian and Danielle Aldous from Ottawa
1 review Ottawa, ON
8/10

Kitchen Renovation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

My wife and I have two kids and a very busy lifestyle. All four of us love to cook and hangout in the kitchen. Being Maritimers, we also love to host good old fashion kitchen parties! When we first bought our home we loved everything about it except the kitchen – it was simply too small. After thinking about what we wanted and interviewing different contractors we chose Ottawa General Contractors. They embraced our ideas about what we wanted for our new space and were willing to work with us and involve us in the process. Our favorite part of the renovation process was the OGC process itself. They have a well laid out plan so we can easily see what steps were happening when. We had some unique ideas within our renovation including a flush mount beam to replace a sixteen foot load bearing wall and a built-in see through fireplace. OGC made the incorporation of these features easy. We also enjoyed the flexibility to do some of the work ourselves by handling the demolition of the space and the painting during the construction phase. This was great as it helped us save on costs and allowed us to feel more part of the project. We encounter some hurdles along the way including a two week delay on the delivery of our cabinetry and some in field redesigning to accommodate our desired fireplace but OGC was great at calming our fears and keeping the project moving forward. In the end, we ended up with the space that we had envisioned and were quite pleased with the overall process.

Approximate cost of services:
$100,000.00
1 of 3 people found this review helpful.
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Company Response

Thank you for your kind words, we genuinely appreciate your feedback. We are thrilled that you love your kitchen and we hope you had a great time working with us as we did with you. There will be many great kitchen parties in your future with such a great new space! Great design + beautiful finishes = Family fun! Happy holidays, have a wonderful New Year, from all of us at OGC.

Richard from none
Richard from none
2 reviews Ottawa, ON
0/10

basement?structure estimate

Had OGC do an estimate for a basement reno we had in mind. They charged us $2000 up front to come out to do an estimate. That wouldn't have been a problem if we had gotten the estimate we had wanted. I told Brandon what I wanted, and gave a deposit ($2000) just to get an estimate. We wanted our house inspected to ensure that it was solid enough to do main floor renovations (support beams), as well as have the basement renovated. What we got was an estimate to have only the basement renovated (at a ridiculous price no less), even though throughout my conversations with the Matt I stated AT LEAST TWICE that I wanted them to make sure the house was well structured so that we could begin renovations the following year to the main floor of the house. No structural engineer ever showed up (we eventually had to call one ourselves). They took our $2000 deposit, and gave us a nice emailed CAD drawing of what our basement would look like (thanks Veasena)-no mention of having an engineer in to assess the main floor (what a deal!). Good thing we decided not to go any further. As far as I can tell, either most of the reviews on this site for OGC are fake, or the people who had work done by Ottawa General Contractors are so well heeled that they don't care how much they are charged. By the way, the estimate was $22500 to finish the basement, and when we asked them to eliminate a few things to keep costs down (no ceiling, no drywall, just studding, subfloor and insulation), they never bothered to contact us again. In the future, if any company asks me for a deposit BEFORE giving me an estimate, I will tell them to GO POUND SAND!

Approximate cost of services:
$2,000.00
4 of 7 people found this review helpful.
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Company Response

Hi Richard,

Thank you for your review. We appreciate your feedback. Unfortunately we do not have a record of your transaction so we can not verify the services we provided for you.

To clarify our offerings, we do not charge for estimates, we charge for design work. It appears that you are unhappy with the designs provided. This is unfortunate and we would like to rectify the problem if possible.

We apologize for any miscommunication in our services and would gladly meet with you to review.

Please call 613-225-9991 or email moe@ottawageneralcontractors.com to setup a meeting at your convenience.

Warm Regards,

OGC Team.

John & Karen from Ottawa
John & Karen from Ottawa
3 reviews Kanata, ON
10/10

Kitchen Renovation

We first met Jonas, of Ottawa General Contractors, at the Home and Garden Show in Ottawa. After finding favorable reviews of OGC online and on the BBB website, we decided to contact him for a meeting to discuss a major renovation of our kitchen.

We were pleased to find that OGC offered pretty much what we were looking for such as a written contract, a five year warranty, a specialized team of sub contractors, as well as providing all the city building and electrical permits.

Right from the start Jonas gave us confidence by providing us with the information we needed and patiently answered our many questions. Our Project Manager, Steve, was great; knowledgeable, very easy to work with, and was available to deal with any concerns that arose during the project. Our team was exceptional in that the quality of their work and respect of our time were made a priority. A special thanks to Matt who diligently built our kitchen for six weeks; but thanks also to all the great people who made it such a success!

Our kitchen is more beautiful than we could have imagined and the work was completed in approximately six weeks. We are very happy that we chose Ottawa General Contractors and would hire them again!

Approximate cost of services:
$36,000.00
3 of 5 people found this review helpful.
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Company Response

Thank you John & Karen for the 10 stars! We're very happy to hear that you were satisfied with our service from beginning to end. Jonas, Steve and Matt express that it was a pleasure working on your project. We're proud of the work we did to create such a beautiful kitchen for you and hope you'll be enjoying it for many, many years. Thanks for choosing OGC!

Paul Loveys from DUNROBIN
Paul Loveys from DUNROBIN
1 review Dunrobin, ON
10/10

Basement Renovation

Prior to beginning the renovation, we researched several potential candidates. We were hoping to finish our basement to add to our available living space. We were particularly impressed with the way Jonas Murphy, the product estimator from OGC, handled the upfront work. He made some excellent suggestions regarding the layout of the basement that we used in the final design. His estimate was very complete and accurate and he handled everything in a very professional manner.

The job was scheduled and once it was underway, Steve Saumure, the project manager, managed the work in a very professional and and efficient manner. He was able to deal with any change orders that came up promptly and in such a way that it did not affect scheduling. At the end of the day, the project was completed on schedule and within budget and we are very pleased with the results.

A big thank you to OGC! We would recommend them to anyone looking for a home renovation contractor.

Paul Loveys

Approximate cost of services:
$40,000.00
3 of 5 people found this review helpful.
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Company Response

Thank you Paul for your 10-star review! Jonas and Steve send their regards, it was great working for you from start to finish. We're glad you chose OGC and even happier that we were able to deliver to your satisfaction. Enjoy your finished basement!

Larry from Ottawa
Larry from Ottawa
1 review Ottawa, ON
10/10

Bathrooms major reno

As a homeowner, I did a thorough online search of renovation companies in Ottawa and was impressed with the website of OGC. I was particularly impressed with the fact that the owner of OGC, Moe Abbas, was on the Board of Directors of the BBB for Eastern Ontario and that his firm, OGC, had received numerous commendations for excellence. I decided to give them a call and was surprised to get such an immediate and helpful response from Doug , who Identified himself as an OGC "Project Estimator" ; he assured me that he would be my primary point of contact for the up-front analysis and we made arrangements to meet and review my requirements/expectations. I was very comfortable with his courteous, knowledgeable and customer focused manner. From this point forward every step of the renovation process was absolutely clear, detailed in writing, time framed, costed...AND DELIVERED! I was delighted with the professional team from OGC who attended to every aspect of my renovation project from start to finish. In particular, James, the Project Manager, performed beyond expectation in keeping my wife and myself fully informed of progress, even while we were away on holidays, and in ensuring that our "wish list" was implemented to its fullest. James and his team performed in an exemplary manner from start to finish. The reno of both bathrooms was completed ahead of schedule and with an obvious attention to professionalism and customer satisfaction. And, when the project was finished, there was absolutely no hassle in terms of pricing! The OGC team went the extra mile to more than satisfy our needs and expectations. It is our pleasure to highly recommend OGC for home renovations; you won't be disappointed with their service!

Approximate cost of services:
$30,000.00
3 of 6 people found this review helpful.
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Company Response

Thank you Larry for your commending review. Doug and James wish to express that it was truly enjoyable to work with you and your wife for the entirety of the project. At OGC, we strive to keep our customers in the loop from beginning to end and we're glad to hear that this was carried out to your satisfaction. Once again, thank you for choosing OGC and thank you for these kind words. We hope you enjoy both of your bathrooms for many years to come!

Mel from Clarence-Rockland
Mel from Clarence-Rockland
1 review Rockland, ON
10/10

Basement renovations

I was more then please with the service I got from Ottawa General contractors. Very friendly, honest and punctual people. The work was done in a appropriate timeline, the workers were very nice and respective of the environment. The work is amazing and I just love it!! Thank you a thousands times Ottawa General contractors!!!!

Approximate cost of services:
$19,773.90
3 of 6 people found this review helpful.
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Company Response

We're so happy to hear that you loved your experience with OGC and appreciate your sentiments. Michele, James, Jonas, Calum and Jacqueline express that it was an absolute pleasure working with you! We're glad that you love your new basement and hope you'll enjoy it for many years to come. Thank you, Mel!

Andr
Andr
2 reviews Cumberland, ON
4/10

kitchen renovations

very bad planning. too many workers at the same time or none when supposed to have some. It took five months before seeing the end of the renovation. They had to redo flooring, partitions, etc. They had to take all cupboard doors back to the shop to re-stain them. Real nightmare.

Approximate cost of services:
$35,000.00
6 of 10 people found this review helpful.
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Company Response

Hello Andre,

Oh No! We are very sad to hear that your experience was not up to our standards. Your renovation was done almost two years ago and our company has grown substantially since then. We are settled into our new office with our own design showroom, architectural technologists, interior designers, dedicated warranty service, new technology systems among other improvements. We take what you say very seriously! We are motivated to excel and we would be glad to get any more feedback you have. We also invite you to come visit us in our new offices so we can have an in-person discussion. I'll talk to the team and see what we can do for you about your past experience.

Sarb from South Keys
Sarb from South Keys
1 review Byron, GA
10/10

Basement finish with kitchen

Hello,

I hired Ottawa General Contractors last month to finish my basement and add a kitchen. The renovators did very good job on the basement. I will 150% go with them again for my next home renovation project.

It only took 3 weeks to complete, in and out. Letting my family enjoy the new basement is joyful. Thank you Ottawa General Contractors, I hope you enjoy the fruit basket my wife made you personally :)

Approximate cost of services:
$35,000.00
3 of 6 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ottawa General Contractors

OGC - Ottawa General Contractors are leaders as Ottawa's design and build renovation experts. Specializing in home renovations, new and custom home construction as well as home design. With our project management and coordination, we're able to efficiently juggle more jobs, large and small, without dropping the ball.

Ottawa General Contractors are an accredited business with the Ottawa BBB and our CEO, Moe Abbas is a former member of the board of directors for the Better Business Bureau (BBB).. Our skills and expert service has allowed us to expand to other cities in Canada including Vancouver and Calgary in less than 8 years making us one of the fastest growing construction companies.

We offer warranty following the Tarion warranty guidelines for all our renovations and construction projects. We also have a design center and in house designers available to help you design and build your home. With over 50 years of experience, our team has the knowledge, the tools, the skill-set and the resources to give you the best value for your dollar at unbeatable service.

We at Ottawa General Contractors understand that you are looking for value with your renovation services. Trust our team to do it right the first time! Call us directly at (613) 225-9991!

Visit our website for all our credentials and more information.

Ottawa Construction & Ottawa renovation expert services:

Basement Renovations
Additions & Sun Rooms
Home Construction
Ottawa Home Renovations
Home Renovations in Ottawa
Kitchen Renovations
Bathroom Renovations
General Home Renovations
Home Architects
Home Builders
Custom Home Builders
Custom House Builders

Ottawa General Contractors - leaders in home renovations. Have you worked with us? Leave a review!

CATEGORIES
Basement Renovation, Bathroom Renovation, Countertops, General Contractors, Home Additions, Interior Design, Kitchen & Bathroom - Cabinets & Design, Kitchen Planning & Renovation, Sunrooms, Solariums & Greenhouses, Design/Project Management, Design/Build, Bathroom & Kitchen - Fixtures & Accessories, Interior Decorators, and Organizing Products & Services
SERVICES
We are Your Renovation Specialists! Our Services Include: Basement Renovations Kitchen Renovations Home Additions Home Construction Custom Home Construction Custom Home Builders Home Renovating Home Renovations Bathroom Renovations Attics & Conversions
BRANDS
We carry many exclusive brands.
STYLES
We have in house designers that work with you and your ideas. This is a free service for all our renovations.
SPECIALITIES
Design/Build. We are specialists in bringing great ideas and working hand in hand with you. Our Most Popular Renovations are Custom Home Construction Basement Renovations Kitchen Renovations Home Additions Home Construction Custom Home Builders Home Renovating Home Renovations Bathroom Renovations Attics & Conversions
WEBSITE
http://www.ottawageneralcontractors.com
YEAR ESTABLISHED
10
NUMBER OF EMPLOYEES
30
RETURN POLICY
5 YEAR WARRANTY
PAYMENT METHOD
WE OFFER FINANCING - All forms of payment including visa, cheque and cash.
LICENSES
BCIN
MEMBERSHIPS
BBB, GOHBA(Greater Ottawa Home Builders Association), Renomark, Ottawa Renovators Council, Ottawa Ch
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$15,000
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Every renovation comes with a worry-free, comprehensive 5-year warranty.
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