Project #1: I had 5 fence contractors come out a year ago to quote on the replacement of about 25 feet of wooden fencing around my parents backyard that had rotted and was falling over. The fence is about 55 years old and it is a very unusual and complex design. Two of these contractors felt that they would not be able to do the work because it wasnt a style they were accustomed to and they thought the project was too complicated. Among the remaining 3 contractors, Terry of Perfect Post & Fence was the only one who showed up when he said he would and, although his quote was not the least expensive, it was competitive. Unlike the others, though, Terry was extremely professional, courteous, and knowledgeable, providing a detailed description of the scope of the project. We decided to put off the project, hoping Covid would be over by this year as it was impacting the availability of materials. When I called Terry back this year, I was pleasantly surprised that he would maintain the quote he had given us a year ago, because I have found that during the pandemic, many contractors have been taking advantage of customers and raising their prices. Considering that the cost of the materials did increase, this was very honourable of him. He also came up with a creative solution to a problem with the location of the original fence posts.
Terry and his crew are the consummate professionals; they always showed up on time, displayed courtesy and respect for property, provided excellent workmanship, and completed the project on time. Most importantly, the replacement fence looks fantastic, completely aligning with the original fence design. Although we did not ask our neighbours on the other side of the fence to contribute to the cost as we originally installed it, we did keep them in the loop and assured them that Terrys team would keep things clean, which they truly did. Our neighbours called us today to say that they are delighted with the outcome as are we!
Project #2: Part of the wooden fence around our backyard was leaning into our neighbours yard, due to the pressure exerted on it by a very large tree trunk that straddles the two properties. The fence connects to our deck and I wasnt keen on having it straightened because I was afraid that it might affect our deck, however our neighbour wasnt happy about the way the leaning section looked on their side. Based upon the professionalism that Terry displayed last year when he came out to quote on my parents fence, we decided to have him quote on this project as well. Im really glad we did, because he and his team, including Taylor, did a fantastic job. They arrived on time and worked quickly, but took great care to redo a post and remove a small section of the fence in order to bring it back to a vertical position, without any impact on our deck. Taylor and the team cleaned up thoroughly when they finished and they also fixed my neighbours gate and patched a hole in another part of our fence without charging extra! Terry & his team at Perfect Post were a pleasure to work with and I highly recommend them.
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Thank you Susan... It was nice working with you.