Where to start my review? I’ll begin with the staff. Everybody that I interacted with at Viktoria was professional, and a pleasure to deal with. Maria, Rocky, and Ivana were all very friendly staff who made dealing with the company very simple and easy.
On the day of the move, the crew was great (Adam, Kiril, and Slaven). They arrived 15 minutes early to assess and setup for the move. To save time, I thought I would try to help them with some of the boxes. However, I quickly realized that they were so efficient and organized, that I was just getting in the way! The only finger that my wife and I had to lift was to show them what to wrap and where to put things. Kiril did an amazing job wrapping and protecting everything (i.e. flat screen tv’s, art work, mirrors, dressers, etc.).
In terms of pricing, it was a fixed hourly rate plus travel time, so there were no surprises when it came time to pay. The price even included mattress bags, wardrobe boxes, and plastic bins (which came in handy for miscellaneous loose items). Other companies would definitely charge for those items.
There were only a couple of mishaps, but with every move I understand that there will be some bumps. Viktoria was extremely quick to correct mistakes and compensate for any issues we encountered.
In conclusion, I would definitely recommend this company for their moving services and would use them again.
- Approximate cost of services:
- Company Response
Thank you Benjamin. Happy to hear you were satisfied with our sevices. Enjoy your new home.