I've tried a couple pest control companies, including the bigger one, but have had mice return every few years. For the first time I believe they are really gone, not to return, because Joe addressed all aspects of the issue. He is the first to do an inspection around the perimeter of the house in an attempt to find how the mice are getting inside. He took off the mesh and lattice work, crawled under the deck and found the likely entrance which he baited then closed. Despite my asking no other company would do that. He is truly an expert who takes pride in his work. I'm very impressed with Snap and don't hesitate to recommend them to anyone looking to solve pest problems.

For years we have dealt with the sound of rats behind the walls of our finished basement in our semi-detached house. Every 6 months we had a different pest control company come in and drop poison in various places behind the walls. We stopped hearing the rats within a week or two after that, followed by the stench of rotting rats in unknown locations. The smell lingered for weeks. In May, we finally had had enough, so we called Joe at Snap.

Unlike the others who would drop poison and then leave saying 'problem solved', Joe did a much thorough investigation. He asked very pointed questions about where the noise was coming from, and eventually cut a small hole in the drywall. Low and behold, Joe discovered a hole in the cement floor behind the wall. With a camera, he could track the hole, but only as far as the adjoining wall with our neighbor. Without access to their house, Joe filled our hole with cement and metal wire. He also left poison so that he could return and see if the problem was solved with the hole patch, or if there were other sources.

Fast forward 6 months and Joe returned, as part of his original agreement to come at no extra charge for a few follow up visits. When he opened up the wall again which he had temporarily patched, he discussed no new droppings, and all the original bait still in place. No evidence of any new rats! For the record, we have not heard anything since Joe left, but he still insisted on coming to check. When he left, he said, "See you in the spring", honoring his commitment to ensure the job remains fulfilled properly.

The original cost was a bit more than the "drop and run" guys who spent 10 minutes in my home compared to the hours Joe spent, but with the follow ups AND the job actually done properly and permanently as opposed to bandaid solutions, we got excellent value.

If you have any pest control problems and want a real resolution as opposed to the other temporary approach, then call Joe at Snap.

Joe helped me with my house mice problem. He inspected the house both interior and exterior, and helped me sealed the roofline. He even came out to my house a couple of times to follow up. He also gave me advice on the phone for mice prevention ( i lived in a ravine) multiple times. He is very responsive. I really trust him for all pest issues.

Joe did an exceptional job dealing with our mouse problem. He was extremely thorough. He a great deal of time outside trying to find entry points. His attention to detail inside was amazing. He put bait boxes throughout the house. We mainly saw mice in the kitchen and he put out poison with bait that smelled of other mice! It worked! Within days we say no more evidence of mice! We have recommended Joe to several friends and family.

Needed a very large dead raccoon removed from my back patio. Joe and his team responded quickly and showed up when they said they would. Raccoon was efficiently removed and the job was completed in minutes. Both men wore masks even though they were outside.

We used Joe several years ago when we had wasps diving at us as we tried to enter the front door. Joe did an awesome job eliminating the wasps.

When we discovered another nest, we reached out to Joe. He is very prompt, curtious and thorough. Joe spent the time to vacuum up all the wasps coming to the hive and then sprayed powder to remove those left behind. Most pest control companies race through the job but Joe makes sure the customer is happy.

Would totally recommend Joe and SNAP pest control. We were so happy that we used his service a second time for this new hive.

Our house was built three years ago and found to have termite infestation when we noticed bubbling of our brand new wooden floor. Joe came to inspect several times and provided a detailed analysis of the situation and treatment plans. He brought in his team to apply chemical carefully and meticulously, with absolute professionalism. He also suggested a one of a kind custom system to allow future prevention and maintenance. Throughout the consultation process, he was methodical, thorough and certainly reassuring. Joe and Melissa were very mindful and understanding that situations like this are stressful events for their clients, therefore their carefulness and cleanliness with the site was extremely appreciated. Joe is knowledgeable and truly care for his clients to ensure good outcome. We are extremely satisfied with Joe’s service, and there is absolutely no hesitation to recommend his company! Thanks to Joe for giving us peace finally and happiness restored. We will surely be calling Joe in the future for maintenance program!

I am a repeat customer for Joe. He was so genuinely concerned for us. We had called him a couple of year's ago for mice problems in our home. He provides cost effective solutions and guess who doesn't have a mice/rodent problems anymore? We don't. He visit's the house at least two more times to check our home. That's included in his upfront cost. Who would do that?
We called him again for Skunk problems in our backyard and guess what, even during this COVID19 times, Joe showed up in a day. He understood the problem and provided an easy cost effective solution. We are going to work on it together to split the cost a bit. We appreciate Joe because he genuinely cares, not just for your well-being but also for the animals well-being.
So I repeat myself.....When you deal will pest....Call Joe and he will take care of the rest!!!

Joe has previously worked on our home re: a squirrel problem, and now our neighbours have raccoons in their attic. Our neighbours are elderly and didn't know what do to. I called Joe and he came over and took care of the issue without incident.

As others have said, Joe is professional, kind, understanding and entirely fair re: pricing. He takes time with his clients and clearly takes a huge amount of pride in his work. In this case, with our elderly neighbours, he took time to explain the work and stayed on site to answer all of their questions (they were a bit nervous about the whole raccoon in the attic thing). Joe is a consummate professional and always does a great job. If you are unlucky enough to have a pest issue, call Joe -- you will not be disappointed!!! Recommended without any hesitation.

The story started with a panicked and tearful call from my elderly mother who lives alone. Shockingly, she saw a rodent running through her bedroom in a 3rd floor condo! I called a few companies and, due to the pandemic, no one could help me. Then Snap was recommended to me. I called and Joe returned my call that same evening. Although it was out of his way (midtown Toronto), he went the following day to check her apartment and set up traps. He calmed my mother (who is in isolation), and determined it was probably a squirrel, not a mouse or rat, that came in through an open balcony door. Two weeks later, Joe removed the traps. No rodent was caught (thankfully), but his quick response and explanation of what my mother saw was tremendously helpful. We'd hire Snap Pest Control again should we ever need to do so. Thank you, Joe! Great work.