Joe is a very kind diligent person . I had a bee hive in the ceiling of the front door. The bees were going into the house . He squeezed my appointment within the same day I called him. He used vaccum, and spray pesticide. A few months later once the bees were all dead, he came in and sealed the ceiling entrance with silicons so that bees don’t return next year ( he came over the second time with no charge) . Really satisfied with his service .