Premier Pool Group

Swimming Pools, Spas & Hot Tubs
1045 EASTMOUNT AVE Mississauga ON L5E 1Z2
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83%

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Reviews by rating (past 12 months)

Reviews for Premier Pool Group

Average customer rating:
9.1 10 (78 reviews)

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Rob H in Mississauga
Rob H in Mississauga
10 reviews Meadowvale, ON

First Review

10/10

Pool service

Lenni and his team are top notch. I had them come out when another pool company left things started but couldn't complete (3 weeks of waiting and phone calls not being returned led me to Lenni)

All I can say is, this is the guy you want. he calls you back, leaves you messages, shows up when he says he will, if there is a problem he let's you know.

He opened my pool, replaced the liner (there were many holes), opened the pool and prepped everything.

If you are looking for a dependable, reliable team that know's pools and helps you understand the issues or challenges you may have, call Lenni.

Approximate cost of services:
$5,000.00
Any advice to offer fellow homeowners facing a similar project?
Research the Pool companies, I found these guys on Homestars, they delivered and lived up to the reviews. I wish I had started here.
1 of 1 people found this review helpful.
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Company Response

Hello Rob & Fran

It was a pleasure working with you and getting your pool back up and running again. I hope everything runs smoothly for you from this point forward and if there is anything you ever need, feel free to call, text, or email us anytime of the day. Also would like to thank you for using our weekly service to help maintain your pool & water chemistry. We'll be out next week to measure the pools AB Axis point for the safety cover quote for you also.

Theban in Mississauga
Theban in Mississauga
1 review MISSISSAUGA, ON
10/10

Pool Opening

I'm not usually one to leave reviews, but in this case I had to as I was blown away by the level of service these guys provided. Due to the warm winter we had a very green pool that needed to be swim-able in 4 days. Lenni and his team made 5 visits in 3 days to make that happen. And he didn't charge me an extra penny for the extra chemicals or extra visits. I've been using another guy for the last 3 years and feel stupid for sticking with him for that long. Lenni and his team opened my pool, vacuumed it (4 times), turned on the heater and even did some tightening of the bolts on my filter to make sure the suction was good...all at a price that was less than what my previous guy used to charge me to just open the pool. He's got a customer for as long as I own a swimming pool.

Approximate cost of services:
$310.00
1 of 1 people found this review helpful.
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Company Response

Thank you and I hope you enjoy your long weekend pool party, it was a pleasure meeting you and we will see you when your ready to switch over to a salt system

Iryna in Mississauga
Iryna in Mississauga
1 review Mississauga, ON
10/10

Closing inground pool for winter

I've found this company on Kijiji website & was very happy that I did. It was so easy to contact Lenni & set up appointment for a convenient time for me. We just bought our first house & happened to be with the biggest pool ever which we dreamed of but have no clue how to take care of it. Lenni was very quick & efficient doing the job & not only but was very helpful in explaining to us thoroughly how & what to do in order to avoid any unnecessary damage. Will definitely recommend their service to my friends! Looking forward to the opening in May for which I've already set up an appointment! Amazing! ;)

Approximate cost of services:
$275.00
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Company Response

Hello Iryna

We're glad you found us & look forward to helping you season after season. It was a pleasure to meet you and go over everything you asked. Pools can be a choir or they can be "almost" maintainance free, and remember you can always call for free advice when every needed. Thank you for the great review and we'll see you again next season.

Lenni & Jodie

John in Mississauga
John in Mississauga
3 reviews Mississauga, ON
10/10

Fixed leak in pool

Lenny and his crew are the best, consummate professionals you will meet. After another company came to start repairing the leak, told me they would be back next day, they left my pool disconnected and water not circulating. After trying to contact them for almost a week I got a nasty email saying to find another contractor. This all happened in June 2011 which is peak season for pool contractors, Lenny was at my place in a few short days from original contact. Very reasonably priced and does good work. I will definitely be using Lenny for all of my future pool needs. Highly recommended.

Approximate cost of services:
$120.00
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Company Response

Hello again John

Thanks for the 10/10 rating, we greatly appreciate it once again. Our crew does their absolute best to ensure cominucation before, during and after to make these kind of issues at bit easier to deal with knowing we are one our way on short notice, espically right in the middle of June. I am glad to see you will be calling us again & we look forward to working with your future projects, equipment upgrades, and seasonal work for opening & closing your pool. Feel free to call or email me anytime. Again thank you for the review and talk to you soon.

Lenni Walton
Premier Pool Group
416-895-6717
www.premierpoolgroup.ca

 Maria and Bill in Etobicoke
Maria and Bill in Etobicoke
8 reviews Toronto, ON
10/10

New above ground pool liner, repair pool walls & wood deck

When our liner developed a leak, my husband and I turned to Homestars to find a contractor who could replace it. I admit that we were a little hesitant since we had read a few postings doubting the 10 star rating of so many contractors on this site. However, Lenni knows the special formula - provide excellent advice and service at a fair price in a timely manner. That's Premier Pool Group's secret to their excellent star ratings. We trust and value Lenni's advice and would not hesitate to recommend this company for any project, no matter how large or small.

Approximate cost of services:
$5,300.00
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Company Response

It was a pleasure working for you, we see new things on a daily basis, some common & some not so common. Your pool renovation was more then what originally appeared to be a simple fix, however having a crew who knows what their doing, loves working in tight spaces and getting the job finished on time & above expectation is what we do best! We certainly hope you enjoy your new lower deck renovation and certainly know you will love your custom made liner for years to come. The new solar wall panels will also help keep the heat in and the gas bill low. Looking forward to working with you again for your future pool service needs, including openings & closings.

Lenni Walton
Premier Pool Group
416-895-6717
www.premierpoolgroup.ca

Don & Sarah- Mississauga in Mississauga
Don & Sarah- Mississauga in Mississauga
1 review Mississauga, ON
10/10

New liner installation

Like many others, we came across Lenni via Homestars (coincidentally he installed a pump 2 years earlier on contract from a local pool store) in Fall 2010 to provide a quote on a new liner. We also got quotes from a few other companies but none of them inspired much confidence for a proper installation and Premier's pricing was competitive with all others. One of the things that led us to go with Lenni was the attention he paid in explaining the installation process and taking us to pools in the area to show us different liners he had installed. Rather than pushing us to do the install in the fall, we agreed to talk in March.

This spring Lenni reached out to us to begin choosing a liner pattern and dropped off some samples. Once we had decided and booked a date, Lenni and his crew were quick to get the old liner removed, inspect the steel and concrete (thankfully no issues!) and arranged for the pool to be measured and liner ordered. Once ready, the new liner was installed in a day and it fit like a glove. Filling took a couple of days and Lenni returned once the pool was mostly full, to complete the process.

We are thrilled with the way the pool looks (like new). We chose Sandstone, no border and now have the measurements and a reliable source if we need a winter covered made in the future.

Lenni nevered pushed us to do unnecessary repairs or changes and we'll be sure to call on Premier for any future pool needs.

Approximate cost of services:
$3,000.00
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Company Response

Thanks Don & Sarah for the review here on Homestars. I really appreciate your business and I am glad everything worked out as planned. Taking the time to see different patterns & colours already installed & filled with water is much easier than guessing from a small page image, or even the liner samples themselves. I am glad your happy with your decision and the way everything went from start to finish. Feel free to let us know if you would like to go ahead with the new winter cover or a Safety Cover anytime. Remember, buying these items before the demand is needed always save you money! Looking forward to seeing you again!

Lenni Walton
Premier Pool Group
416-895-6717
www.premierpoolgroup.ca

Feng in Mississauga
Feng in Mississauga
15 reviews Mississauga, ON

First Review

10/10

Major Pool Equipment Upgrade

We found Lenni from HomeStar to close our pool last fall after we move into our current place, it has a 20+ years old swimming pool and I never dealt with swimming pool before. We read his reviews and then called him. From the short conversation we sense this is the guy who knows his stuff. So we had Lenni and Jodie to close our pool and discussed upgrade of our heater, pump, filter and convert to salt water. Lenni explained our options and related long term benefits, then produced two quotes for different options. We started project this May. It was a multiple-day project, from open pool (I have to say they did a great job to close the pool, the water was clear blue when the pool was uncovered), removal of old equipment, install new equipment, plumbing, and testing to configuration of control panel/remote. We had some hiccup due to manufacturer’s inaccurate information. With his busiest schedule of year, Lenni spent many his own evenings to come over to reconfigure our equipment, even after a long day of hard working and used the time he should spend with his kids. After all his great work, went above and beyond, he completed the project before my daughter’s first pool party. It was a great party, and now we are enjoying the pool no matter rain or shine. We are so happy to take Lenni’s suggestion to have the high efficiency configuration. The pool (32ft by 16ft) was heated from 55 to 77 in 24 hours, cost us very little on hydro. Thank you Lenni!!!
I had experience with many contractors, I have to say Lenni is different: he cares, he cares the customers and he cares his work. You really should watch how Lenni, Jodie and his guys do their work, just like an assembly line, efficient, accurate with great result. I will definitely have Lenni back to close our pool this season. And I will recommend Lenni in a heartbeat to my friends, neighbours, and everyone else has a pool.

Approximate cost of services:
$9,500.00
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Company Response

Hello Feng

Thanks for the review and finding us here on Homestars.com last year. I am also happy that your pool was crystal clear when we opened it this season, it is all about preperation for great results in the long run. Every time I am working away in the humidity I think of all the clients who have changed over their old gas heaters to the heat exchange pumps and wondering to see how quickly they can get their heat up to 104 lol, I know you will see the savings in a very short time and the long term satisfaction knowing all you have to do is push a button, the rest will will follow with ease & comfort.

I am glad to hear your daughters party went well, and I also thanked Vic from the manufacture for coming out on a Sunday evening of the long weekend to personally deliver the missing part on his spare time. Everyone here at Premier Pool Group knows their job inside & out, which is how we make it look so easy. We'll see you shortly for a follow up as we discussed. See you soon!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Premier Pool Group

Premier Pool Group provides full swimming pool, spa and fountain service and repair to help keep your residential or commercial system running smoothly. We recommend meeting you on-site for a no-charge, no-obligation analysis of your swimming pool equipment. We dispatch one of our full-time, year-round employees to complete the service. ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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