Premier Pool Group

Swimming Pools, Spas & Hot Tubs
1045 EASTMOUNT AVE Mississauga ON L5E 1Z2
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Reviews for Premier Pool Group

Average customer rating:
9.1 10 (78 reviews)

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Don
Don
6 reviews Markham, ON
10/10

Pool Inspection, Opening, New Liner, Guidance

Our story all started back over the winter when we purchased a new 'older' home that had an inground salt water pool in its backyard. Purchased during the winter, we had to purchase sight unseen at the Seller's word; having received confirmation that another pool company had serviced and closed the pool the fall prior. After taking possession and with the weather improving, I didn't know where to turn, having never operated a pool myself prior. I begin searching for help. I called one company that came by and 'assessed' our pool, walking around with their hands in the pockets most of the visit; looking with their eyes only and charging me $60 for the assessment. I was not comfortable with their 'hands off' attitude and their labour charge for performing no labour. I continued my search and I found HomeStars.ca

Lennie's Premier Pool Group came out on top; with a steady stream of 10/10 reviews that sounded too good to be true. I hestitated, seeing that Lennie was based out of the west end of the GTA; but his HomeStar.ca profile showed that he serviced Markham. I emailed him and he responded. I phoned him and he answered. I asked him for answers and he gave them. He arrived to assess our new pool and got his hands and feet dirty; I can assure you; in freezing water at the bottom of my pool in March; his assessment; attempts to fix our liner and open our pool; and in the end, after numerous visits and attempts; arranged for a custom liner measure and installation. This wasn't in our move budget; but Lennie assured us that it was the 'best' direction for us. Lennie has explained everything he has done; provided me, the home owner, the education that I needed; has 'held my hand' through the first two months of pool ownership and has impressed my wife and I the entire time with his dedication to his clients.

I know that despite Lennie's very busy schedule; he has time to take my calls and answer my emails when I need advice or direction.

Without hesitation, I endorse and would recommend Lennie to anyone with a pool that needs help, needs advice, needs quality service and quality workmanship. Thank you Lennie. I know that you'll be there for us now and in the future.

We expect to be calling Lennie back at the end of the season to take advantage of his Custom Safety Pool Cover Installation and Closing Deal.

Approximate cost of services:
$4,000.00
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Company Response

Hello Don

Thanks for the review here on Homestars.com, if I may say so, your pool was definately one of the best stories I can tell this year, me standing in 3' of freezing cold water for 2+ hours trying to find & repair every little hole that would show up in March & April, even during a snow storm lol, thats a first! You know first hand,and thanks a million for the warm coffee and towel. Like most real estate calls I receive, there are many issues that are not always seen before the purchase. We did try our best to salvage the old liner for 1 more season but the old liner was a sure challenge, I am glad you decided to have a new one installed as this summer is looking like your family is going to be spending alot of time swimming. I want to thank you also for letting our kids play together while we worked away to get the project finished on time & on budget as quoted. We have been extremely busy this year as we are every summer, if there is anything we over looked or you have a question about, please feel free to call or email me and we will gladly help you out anytime.

I hope you enjoy your pool for many years to come and I do look forward to installing your new safety cover also this coming fall. Have a good one!

Lenni Walton
Premier Pool Group
416-895-6717
www.premierpoolgroup.ca

Patricia Dudman in Toronto
Patricia Dudman in Toronto
1 review TORONTO, ON
10/10

Swimming Renovation

I found Premier Pool Group through a google search. Lenni Walton came to my home and we discussed upgrading our pool equipment as it is 24 years old. Lenni had given us a written quote and a time frame of when the project would start and when it would be completed. He also mentioned Homestars website where I could read other clients reviews on his work. We had a few other quotes already too from other companies. Lenni's quote was within our budget and exactly what we anticipated the cost would be. A contract was drafted up for deposits, time frames of work completion, changes along the renovations, and any issues that came up not seen in the start, he was in constant communication with me before any work would be authorized. Lenni & his team came into our backyard daily, each of his team knew exactly what their job was and everyone worked on each of their own projects without delay. They're really hard working individuals who know their products, service and scheduling. All in all, we are extremely happy with their service. We now have a new backyard. Our purchases include a new pump, heater, salt system, timer to save power, cartridge system, liner and safety cover. There will be more to come next season with regards to landscaping and new patio stones around the pool and Premier Pool Group will be getting all of our work from now on. I have even recommended them to fellow co-workers who are currently in the process of working with Lenni and his team. With this kind of service I am sure his business will be around a long time.

Pat D

Approximate cost of services:
$22,000.00
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Company Response

Thank you Pat, it's been a great pleasure working with you. Glad we could be a major part of all your pool and landscaping designs.

Georges
Georges
5 reviews Mississauga, ON
10/10

install safety pool cover

Lenni was up to date when it came to the install and warranty on safety pool covers and installed as discussed on time and properly and also confirmed a discount when opening the pool spring time due to the safety cover being used

Approximate cost of services:
$1,000.00
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Company Response

Thanks Georges for the review, greatly appreciated and a pleasure working with you & we look forward to opening your pool again once the warm weather is back. Remember we're here year round, so if there is anything you need, just give us a call!

Lenni Walton

Doug & Rhonda
Doug & Rhonda
1 review Mississauga, ON
10/10

pool set up, pool upgrades, pool closing

If you are looking for an experienced, honest and reliable pool expert,Lenni Walton of Premier Pool Group is the man. From the first call to the closing of our pool, we have only received the best service and advise. When we found out we needed to upgrade our electrical, Lenni found us a guy and monitored all the electrical work. We have many things on our wish list of to do's and we will certainly have Lenni manage the jobs. All I can add is if you are looking for professional, honest, reliable in a company Lenni Walton and Premier Pool Group is it.

Approximate cost of services:
$2,500.00
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Company Response

Thanks Rhonda & Doug
It was a pleasure installing your pool for you. I am glad you trusted your instincts and liked the fact that we hold permits and certifications seriously to our business. We'll be in touch again shortly to finish that bigger project down the road that we discussed. Hope you have a great winter and we'll see you in the spring again.

Lenni Walton

Anne Pearse in North York
Anne Pearse in North York
1 review North York, ON
10/10

Pool Closing

I have a relatively small pool and I have been charged exhorbitant rates in the past to close it to the point where I tried to just do it myself. I started and then realized I couldn't do it. I called Premier Pool Group, they arrived quickly, took up where I left off, did a great job (even the ugly black tarp doesn't look that bad this year) and charged me less than half of what I used to pay. Thanks!

Approximate cost of services:
$120.00
1 of 1 people found this review helpful.
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Company Response

Thanks Anne

We're glad you were able to take our appointment with you a day early as we were in the area. If you need anything in the future please don't hesitate to call. We look forward to seeing you again next season.

Lenni Walton

Carla
Carla
6 reviews Mississauga, ON
10/10

Pool Reno

After trying various other companies and not having a satisfying result it was a breath of fresh air to encounter Lenni Walton and Jodie from Premier Pool Group. If Lenni is unable to answer his phone he is quick to respond to a message. That was something I was having a very hard time with other pool companies. I needed to have my pool liner replaced and I also wanted to replace the pump, filter, heater and convert to salt water. Lenni was great in explaining the options and obviously knows his stuff. He also took the time to teach me a little bit about proper chemistry which I admit I was mostly clueless. The work was done extremely fast and Lenni went above and beyond what one would expect. Where I would have gotten frustrated and given up Lenni was persistent and got the job done - amazing! For all our pool needs we plan on calling Premier Pool Group. I have already recommended them to friends and hope this review helps too.

Approximate cost of services:
$15,000.00
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Company Response

Thanks again Carla & Jay, working on your pool was refreshing for that time of year. I have to admit, the deadline was very steep but manageable come rain or shine. I hope your family from overseas was able to go swimming after all the hours everyone put in to meet the deadline. Closing the pool shortly after was sad too for both Jodie & I however we know we'll see you guys again next season. Keep Jay away from the salt lol and I hope you & Jay have a great winter and congratulations again on the baby.

Lenni Walton & Jodie

Sam Cumarasamy in Mississauga
Sam Cumarasamy in Mississauga
1 review Mississauga, ON
10/10

pool draining & cleaning

This is my first year owning a pool. The guy who opened the pool in the summer messed up the water.we could not even swim for a while.
Then I called Lenni @ Premier Pool Group and he did a great job with a reasonable price.

Approximate cost of services:
$250.00
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Company Response

Sam you were a great help with your pool also. Putting your trust in me over the phone while you were at work and we were working on your pool made both our lives so much easier. I am glad you called us and we were able to help you out. Next season whenever your ready I'll be glad to hook up your furnance's plumbing so you can enjoy 90 degree water in May & September.

Lenni Walton

Jeff on Pilgrams Way in Oakville
Jeff on Pilgrams Way in Oakville
1 review Oakville, ON
10/10

Swimming Pool Renovation

We scheduled a appointment with Premier Pool Group via email. Lenni came to our home and address all of our questions in regards to saving money over the long run with our pool. We decided to get a new liner and convert our pool to salt. We had him install a new cartiage filter, pump and heat exchanger. We also purchased a safety cover so that we would feel safer know our dog can now walk where ever he wants in the backyard.

Lenni had completed his work well within the our time restraints as we had to get this done immediately. I would recommend Premier Pool Group & Lenni Walton to anyone who is looking to save money, get the job done immediately, and more importantly by someone who knows about the products they sell.

We have more work to be done next season and look forward to working with Lenni & Jodie and the crew again. I give PPG a 10/10 because they did everything they said they would and more.

Jeff in Oakville

Approximate cost of services:
$4,500.00
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Company Response

Thank you Jeff, it's always our pleasure helping everyone out

Marcia Spear
Marcia Spear
8 reviews Mississauga, ON
10/10

Installation of safety cover and pool closing

Lenni Walton and Jodi priced, measured and installed our new safety pool cover and closed our pool. They have been absolutely fabulous in every way. When I originally called, Lenni talked to me for twenty minutes, explaining about warranties, installation and every aspect of this product which was totally new to us. He came the same day to measure and price the product and it was installed yesterday. I can't say enough about his courtesy, professionalism and knowledge. We are totally at ease with his work and are delighted with the installation in every way.

Approximate cost of services:
$1,500.00
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Company Response

Thanks Marcia & Dave. It was a pleasure meeting you and I am so glad you are satisfied with your new safety cover. You'll see the huge difference in opening and closing your own pool. We are here year round so if there is ever anything you need feel free to call us. And let Dave know I am here to help if he ever needs any trying to do everything himself, don't be shy to call your around the corner. We'll see you again in the spring!

Lenni Walton

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Premier Pool Group

Premier Pool Group provides full swimming pool, spa and fountain service and repair to help keep your residential or commercial system running smoothly. We recommend meeting you on-site for a no-charge, no-obligation analysis of your swimming pool equipment. We dispatch one of our full-time, year-round employees to complete the service. ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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