Diverse Flooring

Interior Design
20295 113B Ave, #1 Maple Ridge BC V2X 0Y9
Write a Review
Write a Review
HomeStars
Interior Design
Diverse Flooring
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

87%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Diverse Flooring

Average customer rating:
9.5 10 (101 reviews)

Sort by

kelly marles in Surrey
kelly marles in Surrey
1 review Surrey, BC
10/10

Laminate underlay and advice

My husband and I have been doing a complete home renovation and it was finally time to start the flooring downstairs - we had already purchased the laminate flooring, but were concerned about what type of underlay to use as our floor tends to be cold above a dirt crawlspace (older home) diverse flooring explained all of the underlay options, price differences, benefits for each, etc... and when we finally chose the underlay we wanted, the price was the fantastic - we were purchasing a large quantity and were aware of what the other flooring stores were charging - would recommend this store based on our very positive experience

Approximate cost of services:
$0.00
Was this review helpful?
Adella Zeller in Vancouver
Adella Zeller in Vancouver
1 review VANCOUVER, BC
10/10

Laminate flooring

I am a renter and was given a limited budget to work with by my landlord. The staff at Diverse were extremely helpful in helping me find something that fell into my budget. They have great deals and are very friendly and customer oriented which I don't find very often. They know that customer satisfaction is what drives business and it shows. Thanks for all your help guys!

Approximate cost of services:
$300.00
Was this review helpful?
T in Burnaby
T in Burnaby
1 review BURNABY, BC
4/10

Laminate / Tile the basement

Super friendly staff - Just dont expect results!
They will get the job done for you - How they want it done!
I ordered a product and on the day that it was to be delivered they call 5 mins before delivery to=ime and told me that they dont have that product in stock (we had ordered it 4 months prior). Due to deadlines i had to rush down to the store and chose another product. I paid for the floors to be waxed - They never got waxed.
They offered to refund the waxing cost (and did). However the cost of the waxing had changed 4 times so they just invented another number and refunded it and called it a day.
The guy who laid the tiles was a *#@^! He left my place when he was finished without ever even seeing me to see if I was happy with the job he had done even though i was asked to be at home when they were there. Just finished and walked out.
The floors are OK at the end of it all BUT this is one super friendly but TOTALLY DISORGANIZED company. My advise Diverse is less promise and more deliver!!!! Until then folks I would advise you to look at other options unless you like stress and wishy-washy pricing!

Approximate cost of services:
$2,800.00
Was this review helpful?
sally pittmeadows
sally pittmeadows
1 review Maple Ridge, BC

First Review

4/10

had carpets installed and laminate on whole main level

great service to start with , very friendly , asked lots of questions , looking back now think too friendly!!! ... they had deadline to meet as i had short window from possession to moving in , but they gave installer day off , which meant i paid extra for quick drying levelling compound to meet my deadline , the invoices kept changing and price went up , delays in getting things fixed , next time i will have someone with me who understands invoices ,,my first reno on my own , learnt not to be so trusting and naive the next time ....

Approximate cost of services:
$50,000.00
What could this company do to improve their services?
be truthful to customer up front , acknowledge that they have too many jobs on go , don't give installer time of half way thru job , though very friendly
Any advice to offer fellow homeowners facing a similar project?
take someone with you ( guy) which ticks me of , so you don"t get taken advantage of
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Diverse Flooring

Welcome to Diverse Flooring ® From the moment you enter through our doors, our experts strive to make you feel comfortable and confident that you have come into a flooring store that will look after all your flooring needs and concerns. A family run business, Diverse Flooring ®'s goal is ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Interior Design pros in Abbotsford?