The Garage Door Depot

Garage Doors & Hardware
5 Alberta Ave, Bay D Spruce Grove AB T7X 3A6
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Garage Doors & Hardware
The Garage Door Depot
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94%

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Reviews by rating (past 12 months)
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Best of 2021 winner 3 timesBest of 2021winner 3 times

Reviews for The Garage Door Depot

Average customer rating:
9.7 10 (146 reviews)

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Daryl from Surrey
Daryl from Surrey
7 reviews Surrey, BC

First Review

10/10

Replace Roll-up Doors

They did an excellent job at a very reasonable price. They were in and out in a day, and they cleaned up/took away all the old door/tracks etc. Very friendly and professional.

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Company Response

Hi Daryl. Glad we could help and I hope you are very happy with your new door!

Barbara
Barbara
2 reviews Oakville, ON
10/10

Garage Door Opener Installation

Monte from The Garage Door Depot installed a garage door opener in our home - he was prompt, thorough, polite and very professional. He did a great job and certainly went above and beyond the basic installation especially for safety. I would recommend this company to others and surely call them again!

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Company Response

Hello Barbara
Thank you for your review of our company. We think its important to take the time to ensure our customers are 100% satisfied.

Joe from Mississauga
Joe from Mississauga
2 reviews Mississauga, ON
10/10

New Garage Doors

Right from the first phone call, The Garage Door Depot did all the right things. They followed up when they said they would, provided all the details I needed, and asked the right questions. The doors were installed right on time and very professionally. I would not hesitate at all to recommend them.

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Company Response

HI Joe

Thank you for your business. We appreciate your comments as our vision is to provide "positively outrageous service" to all our customers.

Lora Alexandre from Pitt Meadows
Lora Alexandre from Pitt Meadows
9 reviews Pitt Meadows, BC

First Review

10/10

GARAGE DOOR SPRING

Went to open my garage door one day and it would only open one inch. I saw a sticker on the bottom of my garage door opener and saw that the Garage Door Depot had installed it as they sub contract for Sears. I also checked Home Stars and saw that the Garage Door Depot had excellent reviews.

I called them and tried to explain the problem and the lady on the phone was great with my lack of knowledge. She promised to call me back and did so within a couple of hours. She explained that the spring on the door was most likely broken; I looked and after she told me what to look for. saw that she was correct.

The appt was made for two days later and they also honored their website coupon for 10% off of parts (this saved me $25). The service guy was prompt and fixed the problem within an hour. The service guy also happened to be the one who had installed the new door opener, I had purchased in 2013.

The service was prompted and the work was excellent! Thanks!

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Company Response

Hi Lora! Thanks very much for your review and letting us know we were able to do a great job for you. I've passed your comments on to our our service staff and the technician who took care of you. Thanks again!

SP from Calgary
SP from Calgary
1 review Calgary, AB
10/10

Parts purchase

Purchased a replacement gear kit for my garage door motor from Garage Door Depot last week. Seemed like no big deal to do it myself. After a few hours and realizing that I don't know what I'm doing, I gave them a call out of desperation.

The guy I purchased the kit from answered my call and explained where I'd been going wrong. He went through the process step-by-step and stayed on the phone with me for 40+ minutes until I finished my install properly. I would've spent 6 hours if I had been making mistakes following my own direction.

I appreciated the time spent on the phone with me when I got in over my head. My wife would appreciate it if I leave all my garage improvement projects to the servicemen experts at Garage Door Depot next time.

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Wil from Oakville
Wil from Oakville
4 reviews Oakville, ON
10/10

Garage Door Opener Repair

Very impressed with this company from the minute I scheduled an appointment. My garage opener was malfunctioning and Marshall was super friendly and pleasant as he discussed my situation. We scheduled an appointment and I'm happy to say that our service technician, Derek quickly resolved my problem. He repaired my opener and didn't try to upsell me a new unit which I didn't really need. It was such a pleasure dealing with Derek and Marshall, I would definitely recommend Garage Door Depot to anyone; honest and quality service - can't beat that!

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Company Response

Hello Wil
Thank you for taking the time to let us know that you were happy with our service. At The Garage Door Depot, we want to be your garage door company of choice today, tomorrow and always, so honest and quality service is what our customers can expect!

Manon and Martin from Mississauga
Manon and Martin from Mississauga
3 reviews Mississauga, ON
8/10

Garage Door

The staff at Garage Door Depot was very supportive in helping us choose the correct door for our home and the installation was done professionally. We are very pleased with the overall experience. It may seem as something simple to purchase a garage door but it can get overwhelming. There are so many styles and colours to choose from! The Garage Door Depot certainly made everything easier for us! M. Pare

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Company Response

Thank you for your comments. At Garage Door Depot, we understand that many of our customers have never purchased a garage door and that information and guidance make the process much easier and also more pleasant:) We are happy to help with this. Enjoy your new garage door.

Ken Craig from Calgary
Ken Craig from Calgary
3 reviews Calgary, AB
10/10

Garage Door Installation

Great company to deal with. From sales to installation, process was simple. Very friendly, helpful, and professional. The office team answered questions promptly, and confidently leaving no questions unanswered. The installer was fantastic. Very friendly, efficient and left the sight spotless.

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Mike Smith in Niagara-on-the-Lake
Mike Smith in Niagara-on-the-Lake
3 reviews Niagara On The Lake, ON
10/10

Garage Door Installation

From start to finish, this company provided nothing short of courteous and professional service.
I had the good fortune of getting Jeff for my service call. His expert diagnostic of my old garage door system completely convinced me to upgrade. I was very impressed with the timely scheduling of the work, and the quality of workmanship and attention to detail, including a through clean up of the worksite on completion.
I have to say that Jeff's professional service was only outdone by his friendly, courteous personality. I would not hesitate to recommend this company to anyone looking for honest, caring and quality service from this family owned business.

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Company Response

Hi Mike
thank you for your review. Jeff is an excellent employee and technician and we will let him know your feedback. We're glad you were pleased with our timeliness, service and clean-up. At Garage Door Depot, we strive to leave every customer 100% satisfied.

Mala Wadhwa from Mississauga
Mala Wadhwa from Mississauga
4 reviews Mississauga, ON
10/10

Garage door repair

Found Garage Door Depot amazing right from Kathleen who took my call and Monty the technician who came.
His knowledge and workmanship was above and beyond expectation.He changed the entire spring and pulley system and explained in detail what he had done.
I will always go to Garage Door Depot for any other garage door related jobs and highly recommend them to anyone who is looking to fix their garage doors, be it repair or a new door. Very honest and reliable.
Thank you once again Monty

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Company Response

Hello Mala
Thank you for taking the time to post a review for our company, We are glad you are happy with the repair for your garage door. We always take the time to explain to homeowners what we are doing and why. At Garage Door Depot, we want to educate our customers about their door and operator to ensure safe and reliable operation year round

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Garage Door Depot

The Garage Door Depot is Canada's largest and only national garage door Sales, Service & Installation company. We have locations in most major cities across Canada.

We offer residential consumer and commercial products and services. So big or small, we're the one company to call!

The Garage Door Depot provides new and replacement garage doors, service for all brands of residential garage doors and garage door openers. We also stock a complete line of garage door parts and accessories. The Garage Door Depot offers a wide selection of garage doors at competitive prices.

The Garage Door Depot® is a proud member of the following professional organizations:

The Better Business Bureau
The Institute of Door Dealer Education and Accreditation (IDEA)
The International Door Association
The Canadian Door Institute
The Canadian Federation of Independent Business

CATEGORIES
Garage Doors & Hardware
PRODUCTS
Residential and Commercial garage doors, Residential and Commercial Garage door openers, accessories and parts. Garage flooring, Bike racks, Apartment Gates, Bike rooms, Fire curtains, Parkade doors, high speed doors, Rolling steel doors, grills and security grills, fabric doors, Bi-fold doors.
SERVICES
Repairs and service of all makes of garage doors and garage door openers, Preventive Maintenance Programs, FREE shop at-home no obligation estimates for new garage doors.
BRANDS
Clopay, Amarr, Martin,Haas, Garaga, Garex, Cookson, Cornell, Dynaco, SDI, ARMORGateMAX, Liftmaster, Linear, Garage Door Depot, and more. Clopay, Overhead Door, Wayne Dalton, Raynor, Cornell, Steelcraft, Steel Craft, Lynx, marantec, manaras, doorlec,
STYLES
Traditional and Contemporary Designs, Carriage House, Coach House, Modern Looks, Custom Aluminum picket style parking gates Commercial steel doors Rolling Steel Doors Rolling Grilles
SPECIALITIES
We specialize in providing the right products for our customers, exceeding their expectations and providing excellent professional service!
WEBSITE
http://www.garagedoordepot.ca
YEAR ESTABLISHED
2005
RETURN POLICY
See branch for details
PAYMENT METHOD
Cash, Debit, Credit, Cheque, Terms
MEMBERSHIPS
IDA, CDI, BBB, CFIB, IDEA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
See product details
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.