The Garage Door Depot

Called Garage Door Depot and spoke with Greg. He was excellent to deal with and very professional. We had a large dent in the garage door panel. He provided a couple options that were all reasonably priced, listened well and explained all the options. Very happy with the end result looks like we have a brand new door! Would highly recommend Greg.
Thanks for the excellent service Greg !
Orleans Ontario

I have to say my experience with the Garage Door Depot has been a pleasure, the workmanship as well as the people involved from staff (Laura Myers) to the workers. A stress free experience....

Thank you, to all of you...

T. MacDonald

I am very happy to recommend The Garage Door Depot in Ottawa. We had decided to build our own doors but needed help acquiring and understanding the hardware needed to hang and operate the doors. We contacted Greg at The Garage Door Depot in Ottawa and asked for his assistance. He not only gave us sound advice and put together a package of the necessary hardware parts, he offered suggestions that helped with the the door building process. He was there all the way, answering our many questions and seeing us through our project. We feel that he truly went "beyond the call of duty" . His interest, knowledge and professionalism were much appreciated.

From my initial call to the end result I was truly satisfied with this company. The person who answered my call gave me advise to check the battery and maybe save a service charge, which was appreciated. The keypad needed to be replaced so Monte came out to replace it. He was very professional, went over and above with the service for no extra charge. I would recommend this company 100%.

Was visiting the National Home Show at the Enercare Centre, saw the booth and spoke to one of the service reps.
I told her my garage doors were very noisy and running very slow. She set up an appt. to have a service tech. come out and advise me if there were any parts that needed replacing. The service tech was very knowledgeable and replaced the rollers on both garage doors.
Noticed a big difference right away, doors were much quiter and running smooth.
Would not hesitate to call them again for any garage door service.

This company is very poor on service. I bought my garage door through them a couple of years back and have required use of their services twice. I will spare the details on the first experience but this last experience is appalling. I need a garage panel door replaced. I phoned and provided measurements as they have my contract on file. it's been over a week and I have yet to receive a quote for the job. This is also after several follow ups inquiring on status with none of my calls returned. Two conversations with the girl in service and promises of sending a quote with nothing materializing.

I recommend you search for a company that cares more about customer relationship than taking your money.
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I decided to give this company a second chance because the owner personally responded to my review and requested an opportunity to make my experience right. It's been 5-days two emails to their mailbox and no response.

My conclusion:
The behaviour of not being accountable to their customers is prevalent from the leadership down.

I highly recommend this company. Greg Darby listens to his clients. He answered the call on the same day. He accepts to repair the equipment instead of pushing new one. He works well and asks a fair price.

Highly recommend this company. Greg was prompt, attentive, professional, and did his work very well. I would recommend Greg and this company to anyone in need of a repair! Cost was reasonable. Glad I contacted him.

Loved working with the Garage Door Depot here in Saskatoon. I own a retail store here in Saskatoon that need a new interior sliding grill door badly. I shopped around and got a few quotes and the Garage Door Depot came in with the best quote and the best service. We love our new door! One of my employees even hugged it since it is so light weight and easy to use. The best part is their took away our old door and I never have to see it again!

Trust this company for honesty and integrity! Prompt and great work done by GDD. Helpful all along the way, fixed damage to old door for free while new door was on it's way. Can't say enough good things. Thanks John and Jayson!