RoadRunners Moving & Storage

Moving & Storage
Scarborough ON M1P 3E3
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Moving & Storage
RoadRunners Moving & Storage
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Reviews for RoadRunners Moving & Storage

Average customer rating:
9.9 10 (331 reviews)

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Karyn  in East york
Karyn in East york
1 review Toronto, ON
10/10

Moving Queen Bedroom Set

I have nothing but great things to say about my move with Roadrunners. Both Brendan and Paul provided competent, professional and efficient service. First of all, they were very flexible in terms of methods of facilitating the transport of my goods--offering different methods to accommodate my needs. Second, they were able to complete a last minute move with ease. Both Brendan and Paul are very polite, and personable and take the greatest care to wrap and pack your items. Paul even went the extra mile to help rearrange furniture to best fit the furniture in the new space for my mother. I was nothing but impressed with Roadrunners and highly recommend them to anyone in the market for a move.

Approximate cost of services:
$300.00
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Company Response

Thanks Karyn. Both you and your mother were an absolute pleasure to deal with. Thanks again for your business and take care.

Carrie in North York
Carrie in North York
4 reviews North York, ON
10/10

Moving/Storage

We moved from a one bedroom to storage unit and the experience was great, guys were friendly and worked fast but with care. It took a bit longer than expected but we did have more fragile furniture than most and it all was wrapped carefully to storage. Would highly recommend them to anyone looking for a smooth, uncomplicated move.

Approximate cost of services:
$900.00
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Company Response

Thank you Carrie. We'll see you again soon. Bye for now.

themoz
themoz
1 review Toronto, ON
10/10

Move a one bedroom apartment

They showed up on time and completed the job for less than what was estimated and quicker than what was originally quoted. In other words it pays to be prepared before they show up. However they were also able to pack a few large items that I had not gotten to and they took better care of my belongings than I would have. Couldn't be happier and I have already recommended them to friends of mine.

Approximate cost of services:
$300.00
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Company Response

Hi Monzer,

Thanks for the great review, it was our pleasure.

Brendon & Paul

Mike in Toronto
Mike in Toronto
1 review Toronto, ON
10/10

Small Condo Move

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I recently moved and decided to go with movers this time. I was a little hesitant at first as I have heard many horror stories on moving companies, so I did some research and read reviews and couldn’t find any bad reviews about this company so I hired them. They were very professional and experienced. They confirmed my appointment a few days before, showed up on time, came with all necessary moving supplies, and wrapped all of my breakables. I live in a condo so I had to book elevators at only a certain time. We were running short on time and Paul and Harri worked extra hard to make sure we got all of my stuff out in time. When it came time for billing the price was exactly as quoted with no “extra” fees you would hear about from other companies. I would definitely use them again on my next move.

Approximate cost of services:
$400.00
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Company Response

Thank you Mike for your great review. We look forward to working with you again.

Sean in Brampton
Sean in Brampton
1 review Brampton, ON
10/10

Move

A Great move experience. They took care of all my belongings, wrapped everything, broke nothing, and got the entire move done in a few short hours.

I definitely recommend to others.

Approximate cost of services:
$500.00
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Company Response

Thank you very much for your review Sean. We appreciate your business.

John
John
2 reviews TORONTO, ON
10/10

Moving into House

Our move was a challenging one. We were moving from a 4th floor loft with no elevator into a house. The move took longer than expected and cost more than quoted however I must say that Brendon, Paul and his team are very conscientious and professional. They took care of each piece of furniture by properly wrapping and carefully moving each one. I've used a lot of movers in the past few years and while these guys ended up costing a bit more, they were most definitely worth it... especially if you have pieces you care about.

Also almost forgot, they're nice guys.

Approximate cost of services:
$2,000.00
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Company Response

Thank you kindly for your review John. Your move was slightly more challenging than most, complete with a long list of endeavors to overcome. We wish the best of luck to you and your wife and look forward to working with you both again in the future.

Lindsay - Brampton North
Lindsay - Brampton North
1 review Brampton, ON
10/10

Moving

Great service, especially considering it was during a snow storm. They took great care of all of our belongings, everything made it to the new place and no lost or damaged items. The guys were very friendly and helpful and got the job done quickly. Thanks for making this move easy Brendan, Paul and Brandon!! I would definitely recommend Roadrunners to anyone looking for a great moving company offering competitive rates.

Approximate cost of services:
$700.00
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Company Response

Thank's Lindsay. We wish you the best of luck to you and your husband in the future

Kristie in East London
Kristie in East London
1 review London, ON
10/10

Long Distance Move

We moved on January 3rd 2011 using RoadRunners after finding them online. They answered my many questions via email and always got back to me promptly and professionally. I told them I wanted to start the move between 8 and 9 am and they showed up promptly at 9. all of our furniture pieces were wrapped very carefully and not one single thing got broken or scratched during the move. They put everything exactly where I asked them to and even helped me reassemble everything and place it where I wanted it. I was very skeptical of hiring movers due to the horror stories everyone seems to have but these guys put all these others to shame!! The only thing you need to make sure of is to let them know if you have stairs or long walks. It ended up costing me some extra because they went over their flat rate time limit but the owner was very reasonable in dealing with me and didnt charge me for the full 2 hours it went over, which definitely impressed me as most movers would attempt to make as much cash as they can from you. The mover they employed was polite and professional as well. Overall they took an experience that was stressful and made it so much easier! I will recommend them to anybody :)

Approximate cost of services:
$1,055.00
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Company Response

Thank you very much for your wonderful review Kristie, and for bringing up an important issue. Although it may not seem like much, a flight of stairs and a 50 metre walk can add a significant amount of time to your day. Thank you very much for your business.

Monica in Thornhill
Monica in Thornhill
1 review Thornhill, ON
10/10

Move from Condo to House

I was going to book another moving company I'd heard about, but I thought I would do some research online first. That's when I came across this site (Homestars)and saw that while the other company had mixed reviews, Roadrunners had 10s across the board. In fact, I was almost skeptical... it sounded too good to be true! When I requested a quote from Roadrunners, I soon found out they were indeed professional, courteous and a very well-run business. From the time I first contacted Roadrunners for a quote to the time they provided the bill, I was very pleased with the interaction I had with Brendon and Paul. I was quickly relieved with the process and these folks were very trustworthy. They threw in the wrapping materials, including a new disposable mattress wrap, wardrobe boxes (which cost $18 at the U-Haul store if you buy them) and furniture wrapping at no additional charge. They arrived 30 minutes before I had the elevator booked in order to carefully wrap my furniture thoroughly and treated everything with care. I will be moving again within the year and will definitely go with this company again! Thanks Brendon and Paul!

Approximate cost of services:
$550.00
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Company Response

Thanks Monica. Your review is much appreciated. We look forward to working with you again.

Livia Burghardt in Thornhill
Livia Burghardt in Thornhill
1 review Thornhill, ON
10/10

Moving

When I had to move, I was very trepidatious, having heard horror stories about unscrupulous moving companies. I did some research on Homestars and Roadrunners was one of two companies that looked good. I emailed them and both got back to me promptly. What set Roadrunners apart from the outset was not just their professionalism but their warmth and kind, caring attitude which came through in their email correspondence with me, as well as the effort they expended in allaying my concerns and giving me all the information I needed. They really went above and beyond in every way. I had to move under very trying personal circumstances and both Brendon and Paul were sensitive, flexible and accomodating as the date and even the parameters of the move changed. What was originally going to be a move to a storage locker with an elevator turned into a move to a new address with four flights of stairs and the heavy boxes were all going up! I had even more stuff than I had anticipated and not all of it was ready to go so they worked overtime (infringing on their own personal plans) with never a complaint. They were careful with all of my things and meticulous about putting everything in the correct place. They even offered to move the rest of my things from the storage locker at a discount at a later date. Above all, however, Paul and Brendon were so nice and friendly that they made a very difficult experience practically pleasurable! I would recommend them without reservation to anyone who needs to move.

Approximate cost of services:
$500.00
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Company Response

Hello Livia. Thank you for you kind review. It is our mission to make each of our customers feel the way you do. Customer service is always at the top of our list, not dollars and cents.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about RoadRunners Moving & Storage

We're A Different Kind Of Moving Company...

A new breed if you will. World class, award winning, thoroughbred home professionals of the finest pedigree. Since opening our doors in 2010, we've grown a lot! We've created better ways to move you. We've become faster, more efficient, and safer in everything we do. We've broadened our spectrum of services to become more valuable and cost effective for our customers. Providing you with outstanding home services is our #1 priority because, let's face it, without you there's no us!

We strive continually for recognition by our peers, families, friends, past, and future clients, as trustworthy and highly esteemed home professionals.

CATEGORIES
Moving & Storage, Self Storage, and Piano Moving & Tuning
PRODUCTS
Moving Supplies & Packing Materials Free, no obligation In-Home estimates.
SERVICES
Damage Free Moves Guaranteed | Full Service Moving| Full Service Packing | Full Service Storage | Garbage & Junk Removal | Lawn Maintenance | Small Home Repair | | Piano Moving | Small Deliveries | Furniture Assembly & Disassembly | Appliance Delivery | Antique and Special Item Delivery|
BRANDS
Family owned and operated.
STYLES
Efficient, safe, and methodical working style.
SPECIALITIES
Worry free and Damage free moving guaranteed! Any item damaged due to mishandling on our part is replaced for you. No questions asked!
WEBSITE
http://www.runtheroad.ca
YEAR ESTABLISHED
2010
RETURN POLICY
Full refund for any unused and unopened packing supplies in good order and condition
PAYMENT METHOD
Cash, Visa, MasterCard, American Express
LICENSES
Fully Liscenced
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
PROJECT RATE
Service you can depend on starting from $99 per hour
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Any item damaged due to mishandeling on our part is replaced for you. No questions asked!
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.