Comfort Masters Ltd.

Formerly Stouffville Home & Comfort, Ltd.,Med Air
Heating & Air Conditioning
Whitchurch Stouffville ON
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89%

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Reviews by rating (past 12 months)

Reviews for Comfort Masters Ltd.

Average customer rating:
9.6 10 (317 reviews)

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ajmorrow
ajmorrow
1 review Newmarket, ON
10/10

Tankless hot water heater

Went over the options i had when it came to location and found several ways to save some money when i had chosen the location. Installation looks great, the tankless system works flawlessly and i look forward to the savings.
Communication was excellent through email. He replied to my emails quickly and was able to answer all my questions.

Approximate cost of services:
$2,500.00
What could this company do to improve their services?
Tidy up a little better after the installation
Any advice to offer fellow homeowners facing a similar project?
Look for group buys, which i was able to participate in, otherwise the cost of a tankless system outweighs any potential savings.
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Edwin in North York
Edwin in North York
1 review North York, ON
10/10

Tankless Rinnai 75 Water Heater

Install took 2 trips (next day) due to more complicated venting but was very professionally done. Brian picked a really good location to place the water heater in my enclosed small furnace room. Also, the exterior venting job was fantastic. He even moved my gas line for my bbq to a better spot. I'm so glad that I switched to a tankless. Thanks for doing such a great job!

Approximate cost of services:
$3,100.00
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roger12
roger12
2 reviews ,
8/10

Tankless Water Heater 7.5GPM Rinnai

Edit 2: This issue was resolved today to my satisfaction.
Edit: Post installation support is horrible. Revising my rating!

Brian's main installer Tony did my installation yesterday, he was very knowledgeable & friendly. Installation took 3-4 hours. Overall 10+ experience so far.

Few weeks back Brian requested pictures of the installation site and we finalized the exact location for install. He was quick to respond to all questions.

Only one minor issue, couple of days before installation Brian had concerns about installation site and proposed alternatives which would have cost much more. This surprise could have been avoided if he had visited my home or looked at the pics in more detail earlier. In the end, alternatives were not needed so the cost stayed exactly as promised.

Approximate cost of services:
$1.00
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robbiex1
robbiex1
3 reviews Thornhill, ON
10/10

Central A/C

Brian and his team are very professional and very easy to deal with. I've used them previously for a gas line install and their workmanship was the reason I called Brian back to install my central A/C. So far, I'm happy with the quality of the install and will wait until the summer when the A/C is needed to comment on the quality of the goods.

Approximate cost of services:
$2,500.00
1 of 1 people found this review helpful.
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Tony in Mount Albert
Tony in Mount Albert
1 review New Tecumseth, ON
9/10

Air Conditioner, humidifier, tankless water heater

Brian from Brooklin Heating came over when I called him about a new air conditioner. He spent lots of time helping me choose the right air conditioner and educated me about the different types, qualities and brands. He also spent time telling me about the whole industry and different products availible. After speaking with him, we ended up installing a tankless water heater and humidifier.

The installations were all done on time and in my opinion very neat and tidey.

I wouldn't hesitate telling anyone I know to contact him for this kind of work.

Approximate cost of services:
$6,400.00
Any advice to offer fellow homeowners facing a similar project?
Make sure you find a company who will take the time and educate you, not only tell you what you need, but why you need it.
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atm2000
atm2000
2 reviews Toronto, ON

First Review

8/10

installed a tankless water, BBQ Gas line, central humidifier, and Gas Fireplace

very professional and providing a quote, very detailed oriented, and explanation of work to be performed.

him and his assistant did the work promised, performed it on time, and followed-up as indicated.

we will be working on installing a new furnace for a future job.

would recommend/user brooklin heating for future jobs.

Approximate cost of services:
$4,000.00
What could this company do to improve their services?
brooklin did a *very* good job, they could've made it excellent if they cleaned up (re: removed the packaging material) after installing the tankless water heater in my basement.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Comfort Masters Ltd.

Your home comfort is our priority. -- 24-HOUR EMERGENCY SERVICE 365 DAYS A YEAR 1-866-260-0023 -- 3 OFFICES TO SERVE YOU BETTER: NEWMARKET, OSHAWA, and ORILLIA! -- Comfort Masters Ltd. is an experienced, reliable, and courteous home comfort company with offices in Newmarket, Orillia and Oshawa. We are factory, industry, ...
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