Gutter Doctor

Great guys , great communication. Finish the job in 1 day. I would recommend this company to anyone who needs this service

Accepted the original quote and was advised it was 6 to 8 weeks before doing the job. They called a week after accepting the quote and came the same day and it was a Saturday. Technician Sharaf and his partner did an excellent job and were done in no time. My old gutters were vinyl, and they loaded them up in the black cart for us. Excellent service and I would recommend Gutter Doctor.

Barry did a good job of installing the drip edge, caulking , etc. just in time before snow fall.

I would highly recommend. They were Prompt, responsive and delivered on time and priced as promised.

Technician was very professional and know what He is doing.Work done in about 2 hours .
I will recommend Gutter Doctor..

Staff was knowledgeable, friendly, explained everything the job entailed. Did an excellent job. Would definitely use this company again.

We had our eavestroughs checked and cleaned; our technician Brian was very thorough and meticulous in explaining what needed to be done and the conditions of the gutter before and after, and did the necessary cleaning very carefully by hand with a trowel and bucket. He also went above and beyond by helping trim back quite a lot of tree branches that were impeding on the gutter, and was very helpful and courteous throughout. We will definitely call the Gutter Doctor again for future cleanings and maintenance.

Barry did great work resealing gutters & seals
He worked hard in 25C heat & got the job done

Gutter doctor did an excellent job cleaning out my eavestroughs. They promptly provided an estimate and came out to do the work within a couple of days from accepting the quote. Highly recommended.

The gutter resealing repair portion of the work was very overpriced. In comparing prices later for gutter resealing, Gutter Doctor was $90 per repair versus $50 per repair from the two small reputable non-commission HomeStar companies I contacted later. The house is a bungalow with a walkable roof and the work was done in summertime non-urgent conditions.

The "on site" communication was poor. The person doing the work showed up without being scheduled and did not let me know when he arrived to do the work. Shortly after starting, I noticed he was doing work and I did go out to talk to him. I expected he would let me know when he completed the work for any questions but he left without letting me know.

Sep 21, 2022

It is important for me to take the time to provide a DETAILED REPLY TO THE GUTTER DOCTOR RESPONSE. For customers like me, learning from others on websites like HomeStars and Google is very helpful.

1. For sure, I was given a price and did agree to it. AS A CUSTOMER, IT CAN BE DIFFICULT TO KNOW WHAT TO ASK FOR AND HOW TO COMPARE AT THE TIME. It was only later and after the work was done that I realized Gutter Doctor GUTTER-REPAIR WORK was very overpriced compared to two other smaller reputable non-commission firms I later contacted. The intent of this review is not to get money back but rather to provide feedback for other reviewers.
2. The two smaller reputable HomeStars companies I contacted do have liability insurance, WCB coverage, at least two year warranties and very good reviews.
3. NO, I DID NOT RECEIVE A TEXT from the technician that he was on his way to my house to do the actual work. I received a text earlier in the morning on Aug 26, 2022 at 11:15 am from the technician (refer to the TEXT PHOTO) the same day the actual work was done Hey, I can come in the next couple of days for the work. Depending on how much rain we get tomorrow. Thanks.
As you can read, there was no actual time scheduled for the work on this text.
On the morning of this text, my phone was not available and I did not check my texts until later in the day and by then the work had already been completed.
Perhaps, Gutter Doctor is CONFUSING THE SCHEDULING OF THE SITE VISIT FOR THE ESTIMATE on Aug 21, 2022 (five days before the actual work was done).
4. My wife, who was also at home, and I heard NO RINGING OF THE DOORBELL by the technician when he was done.
I was in my office in the front of the house and happened to see the technician going around the front of the attached garage after leaving from the back yard. I expected he would ring the doorbell and let me know when the work was done. After a few minutes and not hearing anything I went to the front of the garage to talk to him and he had left by that time.
I have since checked both house doorbells, front and back, and they work fine. As well, the doorbells have operated properly in the past.
5. I RECEIVED TWO EMAILS FROM A GUTTER DOCTOR CONTACT ASKING FOR FEEDBACK on Gutter Doctor work shortly after the work was done. On Aug 29, three days after the work was done, I SENT TWO EMAILS TO GUTTER DOCTOR with questions regarding the poor on site communication. (The first email was sent at 5:31 pm and a second at 5:37 pm with a few minor clarifications on the first email). I DID NOT RECEIVE A REPLY FROM GUTTER DOCTOR.
I then sent another email to Gutter Doctor two days later on Aug 31, 2022 at 6:35 pm asking if anyone was planning to reply to my previous email. AGAIN, THERE WAS NO REPLY.
A few days later, I then did reviews on HomeStars and Google. (My phone texts and emails, regarding Gutter Doctor, are available to HomeStars and Google for verification).