The One Roofing

Roofing
Ottawa ON K0A 1L0
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The One Roofing
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93%

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Reviews for The One Roofing

Average customer rating:
10 10 (73 reviews)

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Bryan Cook
Bryan Cook
3 reviews Ottawa, ON
10/10

Hand Hammered Roofing Excellence

I posted my request on HomeStars and almost immediately got a response from Michel , the owner of The One Roofing. I checked his reviews which were consistently excellent. A quick and reasonable estimate followed, to replace the shingles on our A-Frame 4-season extension. Michel helped me find the best quality, matching shingles and he purchased and delivered the materials. His estimation was exact and very reasonable. I paid half up front to buy the materials and the second half after the job was completed to my satisfaction. He arrived sooner than expected and tarped the worksite well….the flowerbeds were protected, and we did not find a single nail or piece of debris after the job was finished. He transported the waste to the local dump. He showed me how the choice of shingle mattered if I wanted to avoid high wind blow-offs….a strong untearable fabric nailing strip. He showed me the evidence of a poorly-adjusted nail gun driving nails clean through the shingle and thus greatly increasing the chances of blow-off. He layered the ice-water shield and HAND HAMMERED quality nails into the shingles. We hardly heard him…. no noisy compressor , no work radio blaring, no gunshots. He took the initiative by checking and finding that our ridge vent had not allowed enough space between the sheathing to ventilate the cathedral ceiling properly. He enlarged the spacing and recycled our metal cap; this will lengthen the life of the shingles under our high sun Hand Hammered Roofing Excellence
I posted my request on HomeStars and almost immediately got a response from Michel Martin, the owner of The One Roofing. I checked his reviews which were consistently excellent. A quick and reasonable estimate followed, to replace the shingles on our A-Frame 4-season extension. Michel helped me find the best quality, matching shingles and he purchased and delivered the materials. His estimation was exact and very reasonable. I paid half up front to buy the materials and the second half after the job was completed to my satisfaction. He arrived sooner than expected and tarped the worksite well….the flowerbeds were protected, and we did not find a single nail or piece of debris after the job was finished. He transported the waste to the local dump. He showed me how the choice of shingle mattered if I wanted to avoid high wind blow-offs….a strong untearable fabric nailing strip. He showed me the evidence of a poorly-adjusted nail gun driving nails clean through the shingle and thus greatly increasing the chances of blow-off. He layered the ice-water shield and HAND HAMMERED quality nails into the shingles. We hardly heard him…. no noisy compressor , no work radio blaring, no gunshots. He took the initiative by checking and finding that our ridge vent had not allowed enough space between the sheathing to ventilate the cathedral ceiling properly. He enlarged the spacing and recycled our metal cap; this will lengthen the life of the shingles under our high sun exposure. Michel single-handedly completed the job in a day. He also provided before, during and after pictures. Michel is a true craftsman. He is an experienced professional, honest and affable; a man I could really trust. He is also fluently bilingual. I therefore thoroughly recommend Michel and The One Roofing for roofing jobs such as garages, sheds, house extensions and repairs on full roofs. You will not be disappointed. Thanks Michel. Bryan Cook

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Company Response

This is an excellent description of the services I offer.
It's really nice to read a customer who demonstrates such gratitude.
It was a privilege to meet you and a pleasure working for you.
Sorry for our confusion about my family name.
Martin is my spouse family name.
Mine is Painchaud.
Michel Painchaud

liz in Ottawa
liz in Ottawa
2 reviews Ottawa, ON
10/10

Another great job from Michel!

We hired Michel to reshingle our 3 sheds. He came prepared, got the job done on time and on budget. It's the third time we have hired Michel and he is alway such a pleasure to work with.

Merci Michel, vos conseils judicieux et votre travail sont très appréciés!

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Company Response

Thank you for your trust!!

JBottawa
JBottawa
2 reviews Ottawa, ON
10/10

hired Michel again, main roof reshingled

Michel reshingled part of our roof a couple of years ago. It was time to reshingle the main part and once again we put our trust in Michel.

He regularly sends photos of the progress to the homeowners and gives updates along the way. The quality, once again, is great and the site is left very clean at the end of every workday.

If you're looking for a quality job done right and not rushed, I would highly recommend Michel!

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Company Response

Thank you for your trust and this great review!

David in Toronto
David in Toronto
3 reviews Ottawa, ON
10/10

Roof leak fix

Got a small roof leak around the chimney. Michel took some pictures of the improperly installed flashings and explained why the leak doesn't happen all the time. After the repair, he showed pictures and explained how he chalked in both visible and non-visible areas. Michel's charge is also very reasonable. I can now sleep better on rainy nights without the dripping sound from the wall, and I am confident it will stay that way for a long time. Thanks Michel.

1 of 1 people found this review helpful.
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Company Response

Thank you for your review
I did take care of your chimney like it would have been mine
Michel

Nathan S
Nathan S
9 reviews Ottawa, ON
10/10

Re-shingled Sunroom Roof

We had used The One to repair our roof following a 2018 spring wind storm. I was incredibly impressed with his work and professionalism, so when our sunroom shingles started to curl, we gave Michel a call. He came by and provided a reasonable quote for shingle replacement, and updating the vent. The work was completed as scheduled, Michel did a fantastic job updating me with what was completed, and cleaning up after the job was complete. The work looks fantastic, as expected. I appreciated that he hand nails the shingles instead of using an air gun. I will be calling Michel again when the main roof on our house needs to be replaced in a few years. Thank you for the excellent service!!!

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Company Response

Thank you for your review. I strongly believe that done by hand is the best way.
It was a pleasure helping you.

Private User
Private User
Private User reviews Toronto, ON
10/10

Grateful for Service and Fantastic Job

I called The One Roofing for an estimate to re-shingle the roof of my mother’s 30-year old shed. Michele came over that afternoon. He assessed the roof, made a few design improvements, and provided an estimate that evening. His estimate was far less than I expected. He came and did the job the next day. I cannot say enough about the quality of his work or his professionalism. He did everything by hand (no air guns) and cleaned up the worksite when he was done. I could not recommend anyone more highly.

1 of 1 people found this review helpful.
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Company Response

I really appreciate your review.
My years of experience contribute to this quality work and I am always very happy
to help my customers.

Paul in Toronto
Paul in Toronto
1 review Ottawa, ON
10/10

Roof Repair

I needed some basic roof repairs done. I contacted Michel through Homestars based on his reviews and the testimonials to support the work previously completed for appreciative home owners.

In our discussion regarding the scope of work, Michel impressed me with his knowledge and dedication to completing high quality repairs. He provided the information necessary and approach to the job assuring me the work would be completed in a timely fashion. The confidence of a true tradesman he used best practices and quality materials. In particular, I liked that the fact he hand nailed the shingles and used a quality glue to ensure the shingles would bond correctly. In addition he corrected mistakes from the original installation and provided pictures to show the deficiencies.

Thank you,

Paul C.

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Company Response

Thank you Paul
It was a pleasure helping you and your
mother.
It's in my practice to always inform customers and offer the best quality work.
Offering hand nailed work gives a better
installation.

Sharon in Toronto
Sharon in Toronto
1 review Ottawa, ON
10/10

Excellent Roof Replacement!

My wife and I cannot praise Michel enough for the wonderful work he has done replacing of our existing 10-year old roof during this record breaking heat wave!
Before hiring One Roofing, we had numerous leaks that amounted to well over $10,000 in water damage claim to the master bedroom and garage. Tragically, we had our roof replaced by a roofing company in 2008, who had been systematically replacing half of the roofs in our neighbourhood. At the time, the price seems right and we had 25-year shingles installed. Their work and guarantee was "shoddy" at best! This was followed by a second roofing company, who replaced a good portion of the roof in 2011 without actually finding and eliminating the true cause to our disappointment for an additional $3,000 cost!
What a relief, it was when Michel discovered all the mistakes that were overlooked by previous roofing companies, such as (e.g. sagging truss, missing underlayment material, shingles not nailed down).
We have our full confidence in Michel's professionalism, dedication, hard work and honesty in his outstanding service to us! We hope to have him work on our home in another 50-year when these shingles wear out!

1 of 1 people found this review helpful.
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Company Response

My proud is to give with all my expertise the best of my knowledge to my customer like it would be my house. I thank you for you trust and most of all your gratitude. Working lately with a very warm temperature is not always easy but it is really encouraging to help people who appreciates.
I am really happy to know that you enjoy your new roof!!

Nathan S
Nathan S
9 reviews Ottawa, ON
10/10

Shingle repairs following wind storm

I emailed The One Roofing the day after a big windstorm tore off a section of shingles from my roof. Michel responded quickly, and was able to come out 2 days later to address the repairs. Having to wait two days was not a big issue because all roofing companies were swamped with calls at the time and Michel completed the repairs before I ever heard from any other company.
The work completed was exemplary! Michel went up on the roof and evaluated the condition of the shingles, and came down to explain how extensive the damage was, what work he would do to fix the issue, how long it would take him, and the cost. Michel completed the repairs in the time estimated and for the cost agreed to.
I was extremely impressed with his professionalism and knowledge. Michel easily communicated what had been completed after the repair.
I will be using The One roofing for another separate section of the roof that needs to be repaired this fall.

Thank you for the prompt response, and fantastic service Michel!

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Company Response

Thank you for your comments. It is always appreciated to hear from people, happy with my service.
I was trying my best to respond quickly and to maintain a good quality work after a windstorm condition.

It will be my pleasure helping you with your future need.

in Ottawa
in Ottawa
3 reviews Ottawa, ON
10/10

The One Roofing is the only one to call!

Called Michel this morning, he came this afternoon. When you have a hole in your roof and it's raining, you need fast service. His work was efficient and he gave us some good advice for future roof care. This is my second review for The One Roofing and I highly recommend their services. Thanks a lot Michel!

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Company Response

Thank you very much
I do my best helping people as soon as possible; mainly when it's an emergency.
It's a pleasure helping you.
I appreciate your trust and your gratitude towards my work.
Michel

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The One Roofing

SPECIALIZED SINCE 1988 TO FIND LEAKS: OFFER EXCELLENT QUALITY ROOF REPAIRS AND ROOF INSPECTION FOR COMPANIES AND RESIDENTIAL SERVICES The One Roofing is a unique residential roofing service which has been established since 1988 by Michel Painchaud. The One Roofing offers a traditional method of roofing (hand made) which has ...
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