Distinctive Bathrooms & Kitchens

Bathroom Renovation
Ottawa ON K4A 3V5
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Matt
Matt
0 reviews Ottawa, ON
10/10

Multi-part Home Reno

We approached Distinctive to do major renovations on our 30 year old home: expand the ensuite bathroom, gut the main bathroom and powder room, make the main floor open concept by removing a structural wall and re-imagining the kitchen, update the fireplace, and replace the flooring on our main and top floors.

Having never done a renovation of this scale before, we wanted a business that could handle the project from end-to-end, ensure that everything was done properly and to code, and that could provide guidance on the form and function of design elements. Distinctive shone in all elements.

Working with Vida on the design and planning was a treat. Because of the project scope, we did it over several sessions across two months, with feedback and discussion in between. Vida was very knowledgeable of both the design and function of the elements we were considering for each room and was able to guide us through picking materials, appliances, and fixtures that would be stylish but still last. We especially appreciated her eye for detail and ability to communicate a vision for each room. She encouraged us to consider design elements we wouldn't have thought of and we are so happy we listened! Additionally, the plans and cost estimates that we came out of those sessions with were detailed and transparent so we knew what we were getting into.

When work started, out project manager Sheilagh kept us updated on when workers would be at our house and how long each element was expected to take. Because our house would be unliveable during much of the renovation, she worked with us to optimize the schedule to accommodate our needs and minimize the amount of time we'd be away from home. This became especially important when COVID hit and all businesses had to shut down. Despite this happening in the middle of our renovation, Sheilagh was able to coordinate temporary fixtures and expedite critical work so we wouldn't be stuck without a place to live while we all waited out the lockdown.

All of the folks that did the heavy lifting (literally and figuratively) of the renovation were all professional, friendly, and experienced. In particular, the foreman Brian had an incredible eye for detail and high standards. We were always happy with the work done and Brian made sure of that, often before we knew there was an issue.

As with any project of this scope, there were issues that arose here and there, but Dominic (the general manager) handled them very well, with great communication, and entirely to our satisfaction.

Finally, the billing and payment options were very flexible, and Veronic made settling up the invoices effortless.

It's been a couple months since the work was finished and my wife and I still comment daily to each other how much we love the new space. I unreservedly recommend Distinctive!

Approximate cost of services:
$160,000.00
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