Ordered from lowes.ca and fulfilled for delivery by Nepean and Orleans stores. Not once, but twice, was the wrong item sent. They sent cheaper model x3 initially. Called, had to go through return process before they could ship new ones out. Went through that, got replacements, and they sent cheaper model yet again. Still waiting to go through the return process for that and in the meantime I'm out the money. Agent on phone said they'd follow up, Didn't. Get a random call a week later from someone else who was rude and unhelpful. Also took over a week for other items for delivery to ship.