When my 20 + years old furnace broke down at the beginning of December, I knew I had to replace it, together with the energy guzzling A/C. I heard that installation is the most important part of the application. So I called a few companies for estimate. I was only going for the best companies on HomeStar. I have to say most of the companies are good, except one never showed up after 2 calls. Because my crawl space has only 52 inches head space, it is a challenging task to install furnace and Central A/C. Some models just won’t fit. The two gentlemen from True Home Comfort provided the best solution with least amount of cost. They spend nearly 2 hours to exam the place before giving me the estimate. They are very sincere, trust worthy, and they try harder than others to make their customer happy. And I could not be happier.
They return calls promptly, they always on time, they worked hard for 2 full days under the crawl space, they kept me informed on the work process and they have done a beautiful job. Everything is done perfectly and by code. At the end, everything is clean and tidy.
With the cold spill this week, I truly appreciate the work Jason and Chris has done, my new H/E furnace is quiet and making my home comfortable. While my neighbor’s new H/E furnace has ice build up outside of the pipe already, mine is running like a champ – no problems at all! There are not a lot reviews on True Home Comfort for their installation service, so I was a bit concerned first. But at the end, they got 10 out of 10! I would recommend their installation and service to all my family and friends! THANKS again, Jason and Chris.