Royal Crown Aluminum Inc

Railings
101 planchet rd, unit 2 Vaughan ON L4K
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HomeStars  >  Gutters & Eavestroughs in Bradford West Gwillimbury  >  Royal Crown Aluminum Inc  >  Replacing eavestroughs and redirecting downspout
bmch20z South Etobicoke
bmch20z South Etobicoke
14 reviews Etobicoke, ON
10/10

Replacing eavestroughs and redirecting downspout

One of our downspouts fell off after one of our recent torrential rainstorms and I had called another very highly rated company on Homestars to merely update a quote and heard nothing back from them for weeks. So, I went on to Royal Crown Aluminum and I have been very impressed by the level of service and their appreciation of our desperate situation, Eni called our home and offered to come out the same day (Saturday) to view our eavestroughs and he made a recommendations regarding what we really needed fixed as opposed to what the other companies tried to sell us on. He also told us how we could easily fix an overhang that was preventing us from fully opening the front door. Our pleasant experience wasn't limited to the accommodating estimator! Rafit (in the office) prepared the formal quote and sent it to me by email on Monday and called both contact numbers to be sure it was received it). We called Tuesday to schedule the install and due to the drainage issue it was completed the next day while we were at work! Our warranty was provided by email and the new eavestroughs look great. The crew made a second trip to speak to us to ensure we were happy with the product and the clean up. Thanks to everyone at RCA it was a very painless experience and I'd certainly recommend them for any other eavestrough work in future. You won't regret it. Thanks again to Eni & Rafit and everyone who assisted us!

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Company Response

Here at Royal Crown we are adamant about providing the quickest response time possible. Our estimators are out everyday providing numerous free measurements and quotes and we do everything in our power to book work orders within a couple of days. Also, we are not interested in selling anything to our customers that we do not truly believe they need. Our estimators are extremely knowledgeable and the best at what they do and our office staff is always available to give further explanations and follow up on the work being done.
I am glad to hear that you were so happy with the job done to your house as well as the entire process behind it. We thank you for your amazing review and hope that you will share your good experience with anyone you know that may need our services one day.
Sincerely,
Angela Costa