PuroClean Restoration Oakville/Mississauga

Formerly PuroClean Emergency Services
Mold Detection & Removal
Oakville ON L6L 6W1
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Mold Detection & Removal
PuroClean Restoration Oakville/Mississauga
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Reviews for PuroClean Restoration Oakville/Mississauga

Average customer rating:
9.9 10 (81 reviews)

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Rod and Lynda Morrison in Burlington
Rod and Lynda Morrison in Burlington
1 review Burlington, ON
10/10

Basement and crawlspace remediation

We recently found ourselves working with Joel at Puroclean Emergency Services in unusual and unwelcome circumstances, and we were enormously impressed with his speed, thoroughness, professionalism, courtesy and integrity. While hoping we won’t actually have need of this sort of service again anytime soon, we would certainly call Joel without hesitation if the need arose, and we’re pleased to offer Puroclean an excellent recommendation. Thanks very much, Joel!

Approximate cost of services:
$1,500.00
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Company Response

Rod and Lynda: Thanks for the opportunity to help you get everything in your home back to where it should be. All our best wishes to you on your exciting move to the east coast! Joel.

Elaine in Mississauga
Elaine in Mississauga
4 reviews MISSISSAUGA, ON
10/10

mold detection and removal

We came across some mold in our basement while cleaning a flood. Turns out the problem had been ongoing. The condo manager said "just clean it with bleach". When talking to Joel Nelson from PuroClean I asked him if this was a correct way to solve the problem. He let us know that bleach doesn't get rid of mold. It needs to be cut out. He came over to look at it and took care of cutting out the mold and disposing it. Afterwards he sprayed a product that was natural and not chemical. We have two children who enjoy playing in the basement and now I can rest knowing the problem has been removed (and the origins of water seepage has also been corrected). I called a few places and PuroClean had the most reasonable price. Joel was very friendly and let us know what was going on! Thanks!

Approximate cost of services:
$200.00
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Company Response

Thanks for the review Elaine. So glad we could help you get your basement clean dry and fresh again! Joel.

Gloria Smith in Burlington
Gloria Smith in Burlington
1 review BURLINGTON, ON
10/10

Water damage to home from burst pipe in bathroom

Joel from Puroclean arrived in an instant. He was very kind and polite and compassionate about the situation I was in. I really didn't know where to start and Joel followed up every day and checked that everything was moving along for me. I am extremely pleased with all the work that was done and would reccommend PuroClean to anybody. Joel turned what seemed like a disaster at the time into a happy ending. Thank You so much for everything! GS Oakville Area.

Approximate cost of services:
$0.00
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Company Response

Thanks for the kind words Gloria! It was a pleasure working with you and great to hear you are so happy with how everything turned out in your home. All the best Joel.

Tom & Lyn in Oakville
Tom & Lyn in Oakville
1 review Oakville, ON
10/10

basement water damage repair

Due to faulty installation our home suffered significant water damage that was initially incorrectly diagnosed by a certified home inspector. Puroclean correctly identified the cause of the damage and restored our house to better than new condition. They were courteous, prompt, professional, friendly and did an excellent job! They were genuinely concerned about the project, its impact on our daily lives and ultimately our satisfaction. I would highly recommend them to anyone - & already have!

Approximate cost of services:
$11,000.00
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Company Response

Thanks very much for the review Tom and Lyn! I was glad we could isolate that faulty dishwasher drain connection as the cause of damage to 3 rooms in your basement! Sincerely, Joel.

DeeKD in Etobicoke
DeeKD in Etobicoke
1 review Etobicoke, ON
10/10

Water Related Remediation

I recently hired Joel. His service, knowledge, work and follow-up was exceptional. Timing and cost was as budgeted, no hidden surprises, and the best value for my hard earned dollars given that I compared his quote to 3 other reputable service providers. He will be my one and only recommendation going forward.

Approximate cost of services:
$0.00
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Company Response

Thanks Dee, I'm so glad we could help you out with your Oakville property! It was a pleasure working with you too, Joel.

Tony Zappacosta in Toronto
Tony Zappacosta in Toronto
1 review TORONTO, ON
10/10

Fire and Water Mitigation

In July 2011, we had a major flood in our high-end clothing store. There was flooring, ceiling and other structural damage to half of the store. There was also major damage to inventory. Joel from PuroClean was such a pleasure to deal with. It truly was a time of a crisis and his methodical, quick and calm approach made going through this nightmare manageable. He also we extremely diligent in documenting our case which made it easy for us to deal with our insurance company in order to resolve our damages. I would recomend PuroClean for their services as they sawvthings through during the crisis and followed up until all loose ends are tied up and we were back in business.

Approximate cost of services:
$21,500.00
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Company Response

Thanks Tony: It was a pleasure helping you and Bernadette out. The new look of your store is fantastic! All the best, Joel.

Herb Benson in Oakville
Herb Benson in Oakville
3 reviews Oakville, ON
10/10

We had a basement flood due to a broken hose connection, this disaster was made so much easier due to the peofessional ,fast knowledgeable service we received from Joel Nelson

My story is simple; We had a total flood of a finished basement area, this area was my wife's studio and teaching area... it was a mess.
I called Joel Nelson of PuroClean, got his name in the middle of the nite on the internet. He called early the next morning and it just got better every day from when he arrived to five days later when we were ready to proceed to install new floors, trim, and drywall.
In summation Joel Nelson/PuroClean made a really bad situation much much easier to cope with and his attitude and smile was a comfort.

Approximate cost of services:
$7,000.00
What could this company do to improve their services?
From my experience nothing!
Any advice to offer fellow homeowners facing a similar project?
Yes Call:905 824 7876 Joel Nelson
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Company Response

Thanks Herb! It was a pleasure working with you and Dianne, so glad we could meet your time lines. All the best, Joel.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about PuroClean Restoration Oakville/Mississauga

*Please note if you are seeking emergency services for Water Damage, Fire Damage or Biohazard mitigation - please call the phone number rather than leaving a message in the inbox*

PuroClean Emergency Services is independently owned and operated in Oakville Ontario servicing both Oakville and Mississauga. We treat your property as we would our own. We take the time to communicate and explain our procedures and the results you can realistically expect. We do whatever it takes to ensure your completely satisfied with our service. With extensive experience and training in property restoration backed by IICRC/ Clean Trust certifications, PuroClean has earned a reputation as "The Paramedics of Property Damage". We do more than clean up after a property disaster. In response to every emergency, we provide a combination of exceptional property mitigation services delivered with an equal degree of compassion. We help rescue homes. We put businesses back on their feet. We help you get back to your life.

CATEGORIES
Fire & Water Damage Restoration and Mold Detection & Removal
PRODUCTS
State of the art drying systems, Deodorization, Water Removal, Cleaning, Disinfecting and Repairs to Property. Catalogue of damaged contents and off site storage of contents.
SERVICES
1. Water Damage Restoration: Our trained professionals identify the full extent of Water Damage, both obvious and unseen, by using moisture sensors and detectors. This ensures that a thorough remediation and cleanup within the damaged property is always completed, no matter the size of the water emergency project. Some examples of the water damage services handled by PuroClean are: • Basement Flooding • Sump Pump Failure • Sewer backup • Seepage • Kitchen Flood • Water Damage in Basement 2. Fire Damage Restoration: As property owners, we understand how devastating a fire can be, which is why we take the time to walk each owner through every step of the restoration process. We determine the full extent of the fire damage, including the impact of smoke, heat and residues from fire and smoke. It is essential that we provide open communication with the property owner, ensuring that they are fully aware of what will be taking place in their home following this unexpected loss. Some examples of the Fire Damage services are: • Smoke Damage Cleanup • Soot Cleanup • Fire Damage Cleanup • Fire Damage Mitigation • Smoke Damage Mitigation 3. Mould Inspection and Mitigation: When it comes to a property that has been affected by Mould we use environmentally friendly cleaning agents, a botanical spray and a hydroxyl to ensure that the infected area has been completely sanitized and cleansed. Through this process, mould spores are captured and killed, leaving behind a clean area and fresh scent. Mould Removal services offered by PuroClean are: • Attic Mould Removal • Kitchen Mould Removal • Bathroom Mould Removal • Basement Mould Removal or the mitigation of any other kind of Mould on your property. 4. Biohazard & Trauma Cleanup: In your time of need, let our professional technicians take care of you and your family, providing you peace of mind. Our services will be professionally completed and your space and belongings handled with care. We offer the following Biohazard clean ups: • Blood and Bodily Fluid Cleanup • Suicide and Homicide Cleanup • Accidental Death Clean up • Sewage Cleanup and Sanitation Services, • Rodent and Bird Feces Cleanup Services • Hoarding Cleanup Services
STYLES
We treat your property as we would our own. We take the time to communicate and explain our procedures and the results you can realistically expect. We do whatever it takes to ensure your complete satisfied with our service.
SPECIALITIES
Water Damage Specialists, Mould Damage Specialists, Fire Damage Specialists, and Biohazard Damage Specialists. When property damage occurs, PuroClean Emergency Services is driven to provide an unmatched service experience, quickly, professionally, ethically, and with compassion, resulting in peace of mind for all concerned.
WEBSITE
https://www.puroclean.ca/oakville-on-puroclean-emergency-services/
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
6
RETURN POLICY
5 year warranty on all services
PAYMENT METHOD
Visa/Cheque/e-Transfer
LICENSES
IICRC / Clean Trust; Water damage restoration, Applied Structural Drying, Applied Microbial Remediat
MEMBERSHIPS
IICRC (Clean Trust)CCI (The Canadian Condominium Institute)
LIABILITY INSURANCE
Yes
DIPLOMAS
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Yes
BONDED
Yes
PROJECT RATE
yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
yes
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