Critter Control®

Pest & Animal Control
Richmond Hill ON
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82%

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Reviews for Critter Control®

Average customer rating:
9 10 (46 reviews)

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joe.fitzgerald
joe.fitzgerald
1 review Toronto, ON
10/10

Rodent Removal

We would have had to stay at a hotel tonight if not for the quick and efficient service thank you so much

Approximate cost of services:
$300.00
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Company Response

No problem Joe, happy to help!

-Brandon

JG
JG
3 reviews Toronto, ON
10/10

Basement insulation removal and cleanup

Brandon and coworker did a nice job bagging and removing a good amount of mouse-infested ceiling insulation/vapour barrier in our unfinished basement. This was a messy job, and when they were finished cleaning and disinfecting the area looked really good. Then, a few days later our HVAC guy cut and capped an unused heating duct that had been hidden by the insulation, and left a new mess of mouse droppings. Brandon came back to do a secondary cleaning of the basement area, and we appreciated that. We’d recommend Critter Control to our friends for messy wildlife cleanup situations.

Approximate cost of services:
$1,200.00
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Company Response

Thanks for the review JG! We appreciate that you chose us to help you with the basement, it was fun having a laugh about the hidden "treasure" we found!

-Brandon

River34
River34
1 review Mississauga, ON
10/10

Raccoon removal and attic insulation

I noticed some rustling in the ceiling, like something scurrying around. Searched around for someone to check it out and found Critter Control. They found raccoons in the attic which had soiled the insulation. Luckily, Critter control were also able to remove the disgusting insulation and put new stuff in. It was all done in a few days, much faster than I anticipated. The guy also made sure to secure any cracks that would prevent any future invaders. Would highly recommend.

Approximate cost of services:
$3,500.00
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Company Response

Thank you for the review! If you have any questions or concerns please don't hesitate to reach us so we can help!

sal in Toronto, Ontario Canada M5R2E2
sal in Toronto, Ontario Canada M5R2E2
24 reviews Toronto, ON
10/10

High Park location: squirrel in my roof: problem solved

A family of squirrels decided to find a way into my roof through an edge in one of the dormers.
I called Critter control and they promptly visited the location.
They solved my problem.
the squirrels are gone.
i would use their services again.

Approximate cost of services:
$450.00
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Company Response

Hey Sal thanks for the review! If you have a problem with the squirrels again just give us a shout, we're here to help.

Devin Whalen in Toronto
Devin Whalen in Toronto
2 reviews Toronto, ON
2/10

Rat problem in basement

We had a rat issue in our basement. On the phone I was told he would come out assess the situation, find/fill in any holes and trap the rats.

He looked around my foundation and didn't find any holes. I found two separate holes that you could tell where the rats were coming in. He suggested I fill them in. That is why I hired him. I had to fill the holes myself. Also, he left before all the rats were caught. I am still trapping them.

To be fair, he did catch a few rats. My problem is that I had to fill the holes and he left before our problem was solved.

Save your money. Do a google search on rat traps and find/fill any holes around your house.

Approximate cost of services:
$350.00
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Company Response

Hey Devin, I'm sorry to hear your experience with us didn't meet your expectations.
It's not uncommon for us to guide our customers on how to easily seal up things around the house, a lot of DIYers enjoy this bit of advice instead of having to pay extra fees. If the work needed was out of your ability we should have done it if the price quoted was agreed upon. If you're still experiencing problems please contact us and we can arrange for a followup visit.

Jonathan from Courtice
Jonathan from Courtice
3 reviews Courtice, ON

First Review

0/10

Mole(s) continue to destroy backyard

Mole hills magically appeared in our yard this Summer, yep oddly not in anyones yard around us, so we decided to call a professional...or so we thought.

Terry came and set one trap and put out a few poisonous fake worms, and also took our cheque. At first I thought things may be alright, however things didn't go well.

He found out that the one trap he set had dirt pushed into it and never put any more down. Instead he chose to put more of the worms down in hopes the little guy(s) would get poisoned.

That never happened.

To make things more frustrating, I was advised to contact him when I saw activity instead of him coming around and checking on things...which is okay to a point, but when you get a couple months in and nothing has changed and you know the person you paid money to do a job simply is not doing it, well then it's a big problem.

If that wasn't bad enough, more mole hills kept raising and we couldn't even reach Terry for over a month. To be a bit fair, we were told he was on vacation and then also something happened via family. That said, to have nobody else take over in his absence and leave us waiting while our yard is destroyed is incredibly unprofessional.

We were told there was a 3 month window for him to come back and take care of anything if the mole(s) came back, however the whole 3 months were taken up by nothing good happening and many holes kept happening.

I contacted Terry and tried to express how disappointed we were with the service, but was so unimpressed by his response that I couldn't be bothered to have him come back to the house again.

Despite being Winter I still see the odd new hole raise up and adding itself to the 30+ that are already there and spreading further across the lawn with each new hill.

I really feel that a refund should have been offered in this instance, but seeing as this professional is anything but, I'll have to settle for warning others and hope that nobody else goes through this too.

I'd leave photos, but today we have some freshly fallen snow. I'll try and remember to upload when I can get a good photo again.

Approximate cost of services:
$395.00
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Company Response

Hey Jonathan,

We appreciate your feedback. We no longer offer services for moles, voles, or schrews in our area. Reason being is because it wasn't uncommon for other mole jobs to turn out like yours in terms of a success rate. Jobs were taking far too long and success was rare which obviously upset customers and us too!

-Brandon

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Critter Control®

Critter Control provides humane wildlife removal in the Greater Toronto area. In addition to animal removal, we offer wildlife exclusion and remediation services. We offer ongoing services and warranties to protect your home from any future invaders. Our Wildlife Service Technicians will thoroughly inspect your home for animal activity and potential entry points. We provide you with a proposal customized to you and your home. If an animal lived in your home, it is more than likely that some damage was caused. Our remediation services repair, clean, and sanitize to keep you safe. Whether you have raccoons nesting in your insulation, bats roosting in your attic, rats skittering in your walls, we can control even the most difficult nuisance wildlife issue while providing you with the highest level of customer satisfaction. Critter Control has been protecting property, people, and wildlife for over 30 years..

We specialize in the following services:

-Raccoon Removal
-Squirrel Removal
-Bird Control Service
-Skunk Removal
-Bat Removal
-Bee and Wasp Services
-Snake removal
-Mice/Rat Removal
-Rodent Control
-Bird Control
-Basic Pest Control Services

After the animals and pests are gone, we provide:

-Wildlife Prevention
-Damage repair (roofs, decks, siding, etc)
-Animal feces cleaning and disinfecting
-Attic Insulation Removal and Blow-In Insulation
-Crawlspace Cleaning
-Gutter/Eaves Cleaning

Call us today and learn more about who we are and what we can do to help!


Check out our social media:
https://www.instagram.com/crittercontroltoronto/
https://www.facebook.com/pg/CritterControlToronto/about/?ref=page_internal

CATEGORIES
Pest & Animal Control
PRODUCTS
Wildlife Prevention, Bird Control Products, Chimney Caps, Bird Stop, Gutter Guard
SERVICES
Raccoon Removal, Squirrel removal, Mice/Rat Removal, Skunk Removal, Snake Removal, Rodent Control, Basic Pest Control Services, Wildlife Control, Bird Control, Attic Sanitation, Dead Animal Removal, Attic Insulation Removal, Blow In Attic Insulation
BRANDS
Critter Control
SPECIALITIES
We are licensed and insured. We provide estimates custom to your animal issue and home. Critter Control offers preventative services as well as exclude properties from Wildlife entry.
WEBSITE
https://www.crittercontrol.ca/locations/toronto/
YEAR ESTABLISHED
1983
PAYMENT METHOD
Checks, All Major Credit Cards- Discover, American Express, Visa, Mastercard
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Critter Control warranties all full exclusions for one year. We offer renewable warranties after the first year for continual protection and peace of mind.
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