Bed Bugs & Beyond

I was convinced after coming home from Punta Cana, that we had Bed Bugs. I ended up calling (very late at night) and Mike (the owner) was amazing- reassuring me he would help me out and come buy the next morning. True to his word, he came and I found out to my great relief that it wasn't a bed bug I found, it was some kind of small beetle. Mike was honest and very helpful, he even went one step further and took a picture of the bug and said he would try and find out what kind it was and get back to me to reassure me (something he didn't have to do). Sure enough, he researched it and let me know it was harmless and nothing to worry about. I can't tell you the relief I felt! He made absolutely no money from me, but drove all the way here and provided a valuable, honest and friendly service.
I would absolutely recommend him, as I feel his company is not only honest but they go the extra mile.

We had a pretty serious bed bug problem that would not go away using raid traditional methods. We called Bed Bugs & Beyond crew to do the job. They gave me instructions on how to prep my rooms for treatment. They visit our place several times to complete the treatment. They did a great job and we have a clean house without any bug. Thanks!

If you're reading this review, you're probably freaking out over the discovery of bedbugs. Sorry.

But the good news is there are a few options for how to treat them. One of the more effective treatments (from what I found to read on the subject) and the one we chose was heat treating the whole house. We only had a minor infestation brought in by one of our tenants but we wanted to be absolutely sure it didn't get worse or spread to the neighbour's (attached) house. It also got the problem resolved in one day.

Was the heat treatment overkill in our case? Probably. Is the problem now totally resolved and we're able to move on with life? Absolutely.

Bed Bugs & Beyond are apparently one of the few companies in the city actually licensed to perform heat treatments. This is something that you should probably ask before hiring a heat-treatment company since hooking up a 500,000 BTU furnace to your house poses certain risks if it's not handled correctly. (In the hands of someone who knows what they are doing it's perfectly safe, however.)

Fortunately Cary Title (owner of BB&B) and his crew take their work very seriously. Cary is very knowledgeable and matter-of-fact about the situation as he sees it. He took the time to educate us about our options and we felt we made the right choice for our situation, even if several times more expensive.

BB&B did a great job but I hope I never see them again!

After waking up with what appeared to be bug bites, we feared the worst: bed bugs. We did a bit of research and came across Bed Bugs & Beyond, a no-chemical solution provider. They were quick to come by and provide a free assessment (same day). I was expecting a pushy sales person but the gentleman that came by was very knowledgeable, friendly, and super honest. He concluded that it was very unlikely that we had bed bugs or pests, educated us, and left without charging us a penny for his time. I can't comment on their bed bug removal abilities (fortunately) but would very likely use their services if I had to.