Maple Rose Movers

Moving & Storage
Toronto ON
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Moving & Storage
Maple Rose Movers
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72%

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Reviews for Maple Rose Movers

Average customer rating:
9.2 10 (79 reviews)

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Christian  from Toronto
Christian from Toronto
1 review Toronto, ON
10/10

Storage and Move

From the first moment that I called Maple Rose I could tell that I was going to have a good experience .
I rang many moving companies , but this was the only one that seemed to be able to fully understand my needs
The lady who dealt with me from the start was very impressive . She continued to assist the whole way through the process .
They packed my home and moved me to storage for a month while my renovations were ongoing !!
Everything was so well protected and no damage at all . Infact all the guys on the crew seemed to really care about my stuff
I have moved many times in the past .
THIS WAS MY ONLY GOOD EXPERIENCE
Don't bother calling anyone else but these guys .
Thanks Maple Rose

Approximate cost of services:
$1,200.00
1 of 2 people found this review helpful.
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Company Response

Hi Christian - we were happy to help! Renovations can be stressful enough, we love the fact that we can offer storage that fits each client's individual needs, in terms of size and duration. We hope to hear from you again :)

Jeff Hackett from Toronto
Jeff Hackett from Toronto
3 reviews Toronto, ON
10/10

Move

I booked Maple Rose Movers as a recommendation from my Real Estate agent. She highly recommended them, and used them many times for her customers and for staging purposes and I can see why! Darrin was a pleasure to work with. He is very laid back and very funny, but very professional at the same time. He definitely made the move easier and helped reduced the stress.

Moved from a small 1+1 condo to a 2 bedroom house. Took 4.5 hours to move everything and were pretty much on time! (was estimated around 4 hours so pretty good).

They definitely made the hassle of moving very easy and would recommend, and use again in the future!

Approximate cost of services:
$650.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 2 people found this review helpful.
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Company Response

Jeff, thanks so much for your kind words. Estimates of time are really hard to quote precisely as it depends a lot upon your preparation. We are glad we could help. And thanks for being ready for us! Let us know if we can ever help in the future - we love to extend discounts to our loyal clients :)

Tara Macwilliam from Toronto
Tara Macwilliam from Toronto
1 review Toronto, ON
1/10

Home Move

At first the logistics manager was delightful and reassuring on the phone. The team showed up to move our home on time and were lovely. However an hour into the move 1 of our 2 movers was sent home as he had a broken foot, (he showed up to the move with said broken foot). The move then took double the amount of time as we were left with only 1 mover for several hours.
The next week we noticed that our metal/glass dining table was considerably scratched. I contacted the logistics manager and she stated, "no worries, send photos, we will make it right". Since that last email, she has not replied to any of my emails or phone calls. She has completed ignored my requests on how we will, "make it right", for her team severely damaging our furniture. The damage came when the exhausted mover did not cover the table and instead placed it in the truck where it was damaged.
For their complete lack of respect and unprofessional behaviour I would NEVER recommend this company.

Approximate cost of services:
$800.00
1 of 2 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Maple Rose Movers

We pride ourselves on being one of the few owner-operated moving companies servicing the GTA, Southern Ontario, and across Canada. Established in 2013, we work hard to ensure every client's needs are satisfied. When you book a service with Maple Rose Movers, you’re not just getting untrained labourers and a ...
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