Not responsive and leave jobs unfinished.
Charles and team were great in the beginning, but once they had the first payment, they moved on and didn't pay attention to making sure things such as paint colour and finishings were selected on time. Because of this the install day was delayed, but the neglected to tell us until the day of install.
The install was done poorly. They had sent the wrong drawings with the installers and we had to print out what the approved kitchen design for them. Apparently, Woodbridge changed over the approved plan when they made changes to the design without telling us.
There are gaps between the cabinets and the baseboards and excessive damage to the inside of the cabinets from the install. When I spoke with them about it they advised they would replace it. It's been a year and it's still not fixed.
We would not recommend.
- Approximate cost of services:
- $30,000.00