We had changed out bad plaster for insulated drywall walls in a dining room and needed all the trim, baseboard, coving and doorway/windows replaced and painted, to match the character of the rest of the old house. Original living room baseboard was also long gone and newish mdf had been installed. We also wanted the hand detailed plaster ceiling and living rooms painted.
We called THIG and got connected with Les, Luke, Scott, & Kyle.
We are so glad we had them do the work!
Les the PM gave us options/direction for style of wood trim that could be used from a local maker. Les was upfront and honest about not being able to replicate exactly what was in our house but the ability to get it very close. After we viewed samples (I went there myself to get them) we selected our baseboard and coving.
Luke did the install. I mean dealing with totally curved walls. Building custom profiles to match what is in our house. Fussing with details. Making beautifully mitred corners meet properly. Customizing the height of window trim to fit the coving. Rebuilding doorways to match. And with such a good attitude!
Scott and Kyle were here to assist with install, repair of plaster/drywall and painting. Also great attitudes and attention to detail!
Our dining room walls had been painted prior to them coming in (perhaps the wrong order of operations but that's what we had done!) and inevitably some paint from the trim dripped. They touched it up with brushes and when I asked for them to come back and re-roll 2 walls as I could see the marks they did. Kyle came back with such a nice attitude and just wanted to make it right. And now it is!
We can't wait to have them back to do more work in the house when we move on to the next projects.
- Company Response
Beth, thank you for the great review you gave Les and his crew. Les always goes that extra mile for his customers and so does his crew. We are so lucky to have great trades and Renovation Advisors to work with our customers. We are looking forward to more projects with you.
Inside Sales & Customer Service
The Home Improvement Group