The Home Improvement Group - THIG

Formerly Mr Rescue
Handyman Services
200 Matheson Blvd W suite 203C Mississauga ON L5R 3L7
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The Home Improvement Group - THIG
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Reviews for The Home Improvement Group - THIG

Average customer rating:
9.5 10 (352 reviews)

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Cora from the West Annex
Cora from the West Annex
7 reviews Toronto, ON
10/10

power washed deck, installed toilet, blinds, replaced several light fixtures, a door handle and various other misc, items

Charlie came to my rescue after I got a totally unreasonable quote from a house prep company as I am getting set to sell my house. I wish I had found him long agao. He took the time out to come to the house, give me a reasonable quote and squeezed me in a few days later so I could meet my time-line. He did exactly what he said he would do and more. Everytime he ran into a snag (and there were some since my house is old) he came to me to give me my options and he always had a reasonable solution. He is meticulous including when he cleans up. He was so flexible, accommodating me when I threw in a few more small items I found while he was there. When I did not like one of the light fixtures I had purchased he agreed to take it down and said if I purchased a new one that night he would be back tomorrow to put it up for me - no extra charge - who does that these days? Well Charlie does. If you have never seen what power washing does to your deck you have to see it. Fantastic, why would you ever need to build a new deck. the few new decking pieces he put in are hardly noticeable. Charlie will be my only choice for future work and he will be recommended to all my friends, family and clients.

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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Irina in Toronto
Irina in Toronto
1 review Toronto, ON
9/10

hanging up blinds, shelves, cabinets.

It was pleasure to deal with Charlie. He kept communications open at all times, very professional, polite, courteous. Establishes good rapport with his clients. He never lost his patience with me, though I'm not a very easy client, as I want everything exactly how I envisioned it, and I asked him to rehang washroom cabinets for a 2nd time.
I will definitely hire Charlie for more work around my loft and will recommend him to others.

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Company Response

Irinia , it is my main goal to keep my customer/s happy and give them exactly what they ask for , even if it is wrong and i explain why , ultimately .. it is the customers house and their wishes are met.
It was a pleasure doing work for you , but i truly felt that after leaving your loft and completing all the work to your satisfaction as you implied ,I feel that i deserved a rating of 11 plus ++ ...... i rarely respond to my customers reviews and they speak for themselves , but i had to respond to this rating as i feel it is not justified

regards
Charlie

Lucy in Toronto
Lucy in Toronto
3 reviews Toronto, ON
10/10

Odd jobs needed doing before we put our house up for sale.

When I needed some work done to our home before we put it up For Sale I did what I usually do which is refer to HomeStars.
I saw Charlie's review and I liked what I read so I gave him a call.
Charlie had a lot of good suggestions for what I needed doing. He arrived on time, worked quickly and did a great job. The things he fixed/painted included: Power washing our deck and replacing the missing boards, painting our hall closet, patched and painted several areas around the house, re-screened our screen door, fixed a hole in a door, sanded our coffee table. All at a reasonable price. I would highly recommend Charlie's services.

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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

rhonda in Thornhill
rhonda in Thornhill
7 reviews ,
10/10

repair flood damage, hang paintings and fixtures. fix lamp and fix rod in closet

Charlie came over to give me a quote, and fixed the rod in my closet, before he even knew if I was hiring him! He was very professional and did everything I asked,and more! His price was very reasonable, and he cleaned up afer himself. In addition, he is a really nice person. I would recommend him highly, and will definitely have him back to my house for other projects.

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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

JVC
JVC
4 reviews Toronto, ON
10/10

Install air conditioners, replace/build new bathroom counters, deadbolt, etc.

When Charlie finished his work here, I told him he was amazing; I could see why he is called Mr. Rescue. Charlie was here early in the morning and worked tirelessly, even repairing little bits he noticed without additional cost! He bought wood and edging for the sink counters for me (excellent choices of Charlie's) -- on a Sunday when he and his family were on an outing!

Charlie truly offers old world service and is wonderfully personable as well. I value his work ethic, attention to detail, and generosity! I highly recomment his work. I expect Charlie will be helping us in this Victorian house for many years to come.

Thank you Charlie!!

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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

george manak in Markham
george manak in Markham
1 review Markham, ON
10/10

install cabinet & micro wave oven over kitchen stove

We recomend Mr Rescue to anyone who wants work done in their home. He completes his work when promised, clean's up after he finish the projeck he's also very personable.

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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Jen in York
Jen in York
1 review York, ON
10/10

Various projects around our house

We were fortunate to find Charlie thanks to his glowing reviews on Homestars. Having now benefitted from his services, we can say whole-heartedly that he is very deserving of his perfect 10 rating. From the get go, Charlie has been a pleasure to deal with. He is honest, knowledgeable and affordable -- a winning combination in our books! He tackled each of our projects with meticulous detail, leaving no stone uncovered (no short cuts here!). It was as though he was working on his own house. Charlie goes the extra mile -- continually checking in with us to ensure our satisfaction with the project and offering tips/advice to save us money. Simply put, Charlie is a genuinely good guy who you can TRUST will get the job done RIGHT. Our only "issue" is that we didn't find him sooner! Thank you Charlie!

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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Pat in Etobicoke
Pat in Etobicoke
2 reviews Toronto, ON
10/10

Installation of window air conditioner

I needed a handyman to remove an old air conditioner and then install a new one in my mother-in-law's apartment. I called a number of places and Charlie returned my call very promptly. He was friendly and very personable on the phone. He quoted a very reasonable price and was able to accomodate my request within a day or two. He completed the installation and even though it took a little longer than anticipated, he did not vary from the quote he had provided. I would highly recomend his services.

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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

Nina in Markham
Nina in Markham
2 reviews Markham, ON
10/10

Remove old/install new gazebo, change 2 locks, install doorsweep & doorstop

After having met Charlie and reading the positive reviews for "Mr. Rescue" on HomeStars, we knew Charlie was our handyman! He was punctual, friendly, curteous, honest and knowledgeable - not to mention, so reasonably priced. We will definitely be calling Mr. Rescue the next time we need an efficient and experienced set of hands - and will happily refer Charlie to all our friends and family! Thanks Charlie!!!

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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

R and R in Queen West
R and R in Queen West
5 reviews Toronto, ON
10/10

various repairs at rental property

We were desperate for a handyman and Charlie came to the rescue. He returned our call promptly and was available to come see the property the next day. Charlie made great suggestions, did extra little repairs he noticed and was meticulous in his work. He is an absolute pleasure to deal with and very reasonably priced - we highly highly recommend Charlie.

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Company Response

Thank you for the awesome review.
We are so glad that you are so happy with the completed project done in the time frame you expected.
It was a pleasure to work with you and look forward to doing so again in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Home Improvement Group - THIG

The Home Improvement Group is resuming operations and scheduling free estimates for all your Residential and Painting Needs

We are pleased to announce that all Residential renovations are deemed essential, both new and ongoing renovations including painting can continue as per the Provincial Government.

We have also expanded our service areas to include Burlington, Oakville, Milton, Mississauga, Brampton, Toronto, Vaughan, Markham, Newmarket, Aurora, Stouffville, Pickering and Oshawa.

Call or email us 7 Days a week for Service.

The Home Improvement Group is the premier One Stop Shop for all of your home and office renovations needs. We have multiple divisions such as Perfect Painter, Affinity Renovations, Perfect Handyman and Mr Rescue.

We service work form $400.00 to $500,000.00+ from our Painter and Handyman of the Day Service to our Service Truck with a 3 hour minimum to Home Additions and Major Renovation and Structural work. We want to earn your trust and as a family owned business that delivers on providing outstanding home renovation work.

Not convinced we have enough renovation reviews please see Perfect Painters & Home Renovations Services for a more detailed list on reviews for larger projects.

We have a commitment to Quality work and dealing with a no risk contractor and we will always compete for your business.

CATEGORIES
Handyman Services, Paint & Wallpaper Contractors, Basement Renovation, General Contractors, Floor Laying & Refinishing, Drywall Contractors, Demolition, Carpenters, Bathroom Renovation, Plumbing, Condominium Renovations, Tile & Stone Contractors, Stair Builders, Renovation Advisors, Trim and Moldings, Kitchen & Bathroom - Cabinets & Design, Electricians, Kitchen Planning & Renovation, Structural Engineering, Plastering, and Electrical Vehicle Charging
PRODUCTS
Interior Painting,Exterior Painting,Residential Painting and Commercial Painting,Staircase refinishing, Condo or Apartment Renovations and Handyman Services, Kitchen Design and Build, Home Additions, Structural work, Garage Design and Build, Basement Renovations, Bathroom Renovations, Basement Underpinning and Waterproofing,Custom Cabinetry, Flooring Installation including, Laminate, Hardwood, Engineered, Tiles, Including Porcelain, marble and granite. We also have Master Electricians, Master Plumbers and Gas and HVAC members as a part of our team.
SERVICES
House Painters, Office Painting, Exterior Painting, Residential Painting, Wallpaper Installation & Removal, Stucco Removal, Drywall Installation and Plaster repairs, Paint & Wallpaper Retailer save up to 50% off, Demolition, Rough and Finished Carpentry, Home and Renovation advisors, Kitchen Planning and Design, Handyman and Painter for a Day Services, Deck Design and Build, Basement renovations, general contractors
BRANDS
Benjamin Moore, Dulux Paint, and Sherwin Williams. We Believe in not Including Paint and providing you our wholesale Paint Pricing as many of our Competitors include paint in your pricing and then substitute low grade paint. We believe in provide you the best paint for your home and to provide access to our unbelievable wholesale pricing.
STYLES
Interior Painting,Exterior Painting, Residential Painting and Commercial Painting, Condo or Apartment Renovations and Handyman Services, Kitchen Design and Build, Home Additions, Structural work, Garage Design and Build, Basement Renovations, Bathroom Renovations, Basement Underpinning and Waterproofing,Custom Cabinetry, Flooring Installation including, Laminate, Hardwood, Engineered, Tiles, Including Porcelain, marble and granite. We also have Master Electricians, Master Plumbers and Gas and HVAC member as a part of our team. Our Painters are #1 in Toronto
SPECIALITIES
Custom painting, Stucco removal, staircase refinishing and rebuilding,wallpaper installation, wallpaper removal, handyman services, home renovations including bathroom renovations, basement renovations & condo and apartment renovations. Plus our Award Winning Painter and Handyman for a Day Services. Our Painting Services including Kitchen Cabinet Painting and Spraying are specialties. Kitchen Design Services and Complete Kitchen Design, Build and Installation.
WEBSITE
https://www.thehomeimprovementgroup.ca
YEAR ESTABLISHED
2011
NUMBER OF EMPLOYEES
30
RETURN POLICY
See website terms for details
PAYMENT METHOD
Cash, Cheques, Email Transfers, all Major Credit Cards
LICENSES
City of Toronto & Other Muncipalities in the GTA
MEMBERSHIPS
BBB, Homestars,
LIABILITY INSURANCE
Yes
DIPLOMAS
Open 7 Days a Week Call or emailNow
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
400.00
BONDED
Yes
PROJECT RATE
$400.00 to $500,000.00+
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Warranty
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