One Call Reno

Basement Renovation
59 Alness Street Toronto ON M3J
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83%

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Reviews for One Call Reno

Average customer rating:
9 10 (47 reviews)

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Jennifer West in Markham
Jennifer West in Markham
1 review MARKHAM, ON
10/10

21 Windows, Patio Door, and Double Front Doors

When we purchased our house back in 2009, we knew the windows and doors would need to be replaced as they were original to the 26yr. old home. We also knew this would be a significant cost, so wanted to ensure it was done right - we did our homework when it came to selecting the right company. We received 3 quotes. Two from fairly large companies, and the other from One Call Reno. I don't know...there was just something about these guys that gave us a good feeling. We wanted more of a custom look to our windows and doors, and they seemed more willing to be flexible than the other two competitors. As we're pretty picky, we also wanted to go with a company that would be easy to work with, and felt strongly that One Call was the way to go. Well, we just had the products installed and couldn't be happier!!!!!!!! Not only do the windows and doors looks absolutely gorgeous (and have completely changed the look of our home), but the internal woodwork is AMAZING! These guys know their stuff, and I'm so glad we went with them, vs. one of the more "cookie cutter" window companies. I would be willing to provide a reference for them at any time....they were worth every penny!

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Company Response

THANK YOU JENNIFER! With One Call Reno, we DO IT ONCE and DO IT RIGHT!! We are extremely happy that you chose us for what is truly and investment as we had a pleasure working with you too! The smallest things really do make a significant impact on the overall look! As well, One Call Reno is extremely thankful that you are confident to refer us to your family and friends!

Miguel
Miguel
3 reviews Mississauga, ON
10/10

Windows and doors

Great Value
I used these guys to do half my windows and used them again to finish all windows and doors. They look beautiful, energy efficient and work smoothly. Highly recommend them.

1 of 1 people found this review helpful.
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Company Response

Thank You Miguel!!! One Call Reno is very appreciative of your comments! A lot of people that are in need of replacing all their windows and doors in their home, become overwhelmed and hold off doing any work entirely. One method we would recommend is to divide the entire project into two, if needed; to complete half of the house first, and then when the opportunity comes, to complete the rest of the house! One Call Reno will finish your full house in NO time!

Rajinder Dahl in Brampton
Rajinder Dahl in Brampton
1 review BRAMPTON, ON
10/10

18 Windows & 1 Door

Mark and his guys were a pleasure to work with. He walked us through his window options and recommended a greenstar foam filled product for our house. We placed our order with him in March and promised that they would be installed by the 3rd week of April. His crew was polite when they came and measured the windows and during the installation process. It took 2 days to install 18 windows and 1 door. The windows have made a huge difference in our 26 year old house. I’m looking forward to the lower cost of energy they will save me on my heating and air conditioning bill!

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Company Response

Thank You Rajinder!! One Call Reno is glad that you are happy with the outcome and quality of your windows and door! There really is an array of choices when it comes to windows and doors which is why at One Call Reno we have experienced professionals to make everyone's lives a lot easier. We personalize every option to suite everyone's needs and budget!

Michelle in Etobicoke
Michelle in Etobicoke
7 reviews Etobicoke, ON
9/10

Window Replacement

Mark and Rich came in to do a window re-installation, for a window that was ordered incorrectly. At first I was very worried that the finishes and trims around my window would be damaged as my contractor had built the trims completely around the window frame. However they came in an assured me it would look as good as new. I was very satisfied with the result (SEE THE PICS!).

Not only that, they also provide excellent customer service. They completed a job that my previous contractor did not finish which was latexing all the windows in my house. Even though they were running a bit late for their next job!

The only reason I have rated them 9 out of 10 is because the original window order should have been ordered correctly. But other then that I hope to have them do my doors one day as well.

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Company Response

Thanks Michelle!! The team at One Call Reno is glad that you liked the work and level of professionalism. We are sorry that the last window had to be reordered but we are happy that everything else exceeded your expectations. If you ever need any other work done in the future, don't hesitate to call your neighborhood contractors at One Call Reno.

Parvinder in Brampton
Parvinder in Brampton
1 review Brampton, ON
10/10

All windows in the house, front door, porch enclosure

I was surprised at their level of experience and expertise. The salesman seemed to know what I needed better than I did and was very helpful with his suggestions and advice. The installer tole me had had over ten years experience and really worked accurately and pleasantly - nice to watch.

Thanks guys!

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Company Response

Thank Parvinder!! We are truly happy that we could help make your home more beautiful and energy efficient. It was a real pleasure working with you and if you ever need help with other projects, we will be more than pleased to do the work!!

Shawn Tran in Mississauga
Shawn Tran in Mississauga
1 review MISSISSAUGA, ON

First Review

10/10

Window replacement

Richard and Mark were exceptionally professional and knowledgable. When Mark first came to my home in December I had a problem with my new born daughter's room being too cold, it was facing north and it was above the garage. So Mark recommended that we remove the whole from "Brick to Brick" as he mentioned and we reinsulate around the window and change the frame to vinyl with triple pane glass. We accepted his proposal and gave him a deposit. Aproximately 5 days later Richard showed up to make the final measurements. The following day Mark called and arranged the installation day which I was surprised was much quicker than I originally thought it would be.
When Richard showed up to do the installation my daughters window was opening on the wrong side. So I told Richard and he quickly dismantled the window and switched the side that opens. I was very inpressed with his ability and knowledge. I saw how he foamed all around the window inside and outside it seemed he wasn't worried about using to much. As he was finishing the window me and my wife could feel a big difference in the worth of the room.
Overall I was very impressed with this company. I did alot of research before making my final decision. I would recommend everyone to have this company do your windows and shop around before they come to your home that way you will see how good of a company they are and what a great low price they offer.

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Company Response

Thank you so much Shawn. We really appreciate your support. Im glad that you really felt the differnece that a new window with a great installation can do for your home. Insulating around windows does make a big difference between a warm room and a cold room. We recommened all homeowners that are planning to change their windows watch for a good amount of polyurethane foam around the frame of the windows. Shawn we really believe in customer service so any questions you may have feel free to call us, we are here for you. We are looking forward to the chance of making the rest of your home warm and beautiful.
Sincerely
Mark

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about One Call Reno

At One Call Reno Window and Door, our products are 100% Canadian made. Our products are particularly equipped to withstand the elements in Canada's climate zones. We have a large selection of window styles available. Just ask your One Call Reno factory consultant about a FREE in-home consultation. Located in ...
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