Issues with my new dishwasher showing error codes
Great over all service, good technician with knowledge. But the company charges a dispatch fee after they've already charged you a quote fee.
$78 to come out and give a diagnosis/quote, if you say yes to the quote and request to have the problem resolved; then you are charged a new dispatch fee to have the tech do the work.
The tech was already called...why charge the customer more when the tech is already there?
- Approximate cost of services:
- $300.00
- Company Response
Hi, thank you for your review. I am sorry to hear there is some confusion regarding the call out fee. It is $78 for the technician to come out, however, when you approve the work to be done, the call out fee is reduced to $59. There isn't another call out fee added. If you saw on your invoice two call out fees on the same visit, please give our office a call so we can rectify it for you, 604-435-4664.