Imperial Roofs

Roofing
126 Fenmar Drive Toronto ON M9L 1M6
Write a Review
Write a Review

HomeStars
Roofing
Imperial Roofs
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2021 winner 4 timesBest of 2021winner 4 times

Reviews for Imperial Roofs

Average customer rating:
9.9 10 (197 reviews)

Sort by

Rob  in Woodbridge
Rob in Woodbridge
1 review WOODBRIDGE, ON
10/10

New Shingles

I had my roof done this summer by Imperial Roofing. With all the fly by night roofing companies out there, it was comforting to deal with a reputable company that offered competitive pricing and quality work. Stephan and his crue were fast and efficient. I would only recommend these guys if you have to get your roof done.

1 of 1 people found this review helpful.
Was this review helpful?
Dan  in Woodbridge
Dan in Woodbridge
1 review WOODBRIDGE, ON
10/10

Roofing

We were in the process of trying to sell our house and had a really tight schedule to repair out roof. Imperial Roofs were quick in providing us a cost effective quote and followed through on the date of installation. There was no issues of any kind. The Representative was very customer focus and communicated well.
I would highly recommend this company to any of my family or friends.

1 of 1 people found this review helpful.
Was this review helpful?
S. Steward in Etobicoke
S. Steward in Etobicoke
1 review Etobicoke, ON
10/10

Roof replacement

Stephan and his crew provided a first-rate job for us. They arrived on time, completed the job in a timely manner and left our property in a thoroughly spotless condition after the job was completed, in fact they even took some of our garbage we hadn't had time to throw out ourselves yet. The new roof looks great. Stephan always returned my phone calls promptly and dropped by a few days after the job was completed to answer any questions we had. Their price is very competitive. I want to compliment Stephan on his excellent customer service. I would certainly recommend Imperial Roofs to anyone.

1 of 1 people found this review helpful.
Was this review helpful?
Sven H.
Sven H.
1 review WOODBRIDGE, ON
9/10

full roof shingle replacement


I wanted to take this opportunity to thank you and your crew for a job well done. The preliminary reviews and your ability to work with me on my requests were the true element of customer service. Your team performed the dismantle and re-shingling of my roof in one day which was fantastic. You were prompt, professional and tidy. This was my first experience for a full roof replacement and we are very happy with the quality of the product chosen and the workmanship.

With your guidance we ended up going with the closed channels over the open and are glad that we did. We did end up adding additional items to our roof to amplify the protection but felt it was necessary to do once the project was started. After going through 6 quotes, I found your pricing to be fair for a job of this size.

Again, many thanks to you and your team, especially your lead man on the job who exemplified true care in his workmanship and who truly motivated his colleagues. Would certainly recommend Imperial Roofs if considering a full roof shingle replacement.

Kind Regards
Sven & Toni Hahmann

2 of 2 people found this review helpful.
Was this review helpful?
Rocco Magnotta in Woodbridge
Rocco Magnotta in Woodbridge
2 reviews Vaughan, ON
10/10

Replacement of existing roof

Stephan and his crew did a quality job. They arrived on time and finished within the timeframe they said they would. The pricing was very fair and I would recommend their work to anyone.

1 of 1 people found this review helpful.
Was this review helpful?
Frank Malatesta in Woodbridge
Frank Malatesta in Woodbridge
1 review WOODBRIDGE, ON
8/10

Roofing

Imperial Roofing did a quality job, they were professional, timely, and I would highly recommend them. Pricing was very fair and the job was done when they told us it would be done.

1 of 1 people found this review helpful.
Was this review helpful?
Roman V.
Roman V.
3 reviews Toronto, ON
10/10

Old shingles removed and replaced with new shingles

I thought that they were extremely efficient and completed the project in a very short period of time (less than a day). In addition to the high quality shingle work, the quality of the installation of the new flashings and caulking was of a very high standard. Watching the crew work inspired a high level of confidence im me...I knew the work would be of high quality. Highly recommend to everyone! Roman

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks for the kind words

Jorge Figueiredo in York
Jorge Figueiredo in York
2 reviews Toronto, ON
10/10

Roofing Project.

"A new roof is one of those home improvements that is painful because the results aren't really obvious to you. " These words were spoken by a friend of mine when I was talking to her about the sorry state of my roof (and how I was looking to have it repaired or replaced) . I didn't really understand exactly what she meant until I started getting quotes to have my roof redone.

Following the advice of my peers, I canvassed a number of roofing companies for quotes; one of them, Imperial Roofs, had recently done work on one of my neighbour's rooftops - they went on the list due to a referral and a visible example of quality workmanship. Stefan from Imperial Roofs was thorough from the get-go: he did a full inspection of the roof before we even sat down to talk about anything. He went back to his vehicle, wrote up the quote, and then asked to sit down for a bit to talk about a few things.

Roofing is tricky because it is a self-policing industry in Canada. There is no real governing body that watches over them, so pretty much anyone can put themselves out there to make some cash. Imperial Roofs is a fully insured outfit that is in good standing with the WSIB (the last thing you want is for someone to get injured while repairing your roof and then finding out that <em>you</em> have to foot the medical bill). They ensure that you understand everything that they do (and will be doing on top of your home) so that you can make informed decisions - after all, your roof is one of the key parts of your house that keeps you and the contents of your home safe from the elements.

Stefan walked me through his recommendations and we also discussed a few extras (building a new downspout and installing a new exhaust vent for the bathroom). After this was done, he showed me the price (one of those double-take moments, in a good way) and I told him I would get back to him after he provided me with a referral.

It's a good idea to get referrals, of course, but its an even better idea to make sure that at least one of those referrals involves the roofing company making a mistake. Why? Because it is a good idea to see how that company handles a situation where they are in the wrong. Stefan was understandably curious when I asked him for that reference; however, he was forthcoming, providing me a number to call (and getting permission from his other customer) within the same day. I phoned the reference immediately, asked what I needed to ask, and then emailed Imperial Roofs to give them the thumbs up.

The crew arrived in the morning (around 9) and started staging; tarps were set up all around the perimeter of the house and all of their tools were laid out. Stripping started quickly. I didn't watch it from the outside, but a few peaks into my attic revealed that they were very efficient. One thing to note: when your roof is stripped, chances are good that your attic may get dirty. Dust and grit from the several layers that make up your roof could fall between the boards of your roof and coat your attic floor. This is unavoidable (and nothing a good vacuuming won't fix).

At times during the day I would look out the basement windows at the mess of shingles that lay all over the tarps; but there were also people constantly cleaning up. The whole operation appeared well-practiced and everyone worked together really well. It only took a few hours for them to strip the roof and prep for the next part.

As mentioned earlier, I had asked for the installation of a vent as an outlet for our bathroom exhaust fan. They asked where I would like it; upon telling them, they fished up the hose (which was already hooked up to the fan output) and attached it to the vent. In fact, all vents were re-done.

Base layer, ice shield, new flashings and shingles all went up quickly and efficiently. I had asked for Landmark 30 year (limited lifetime warranty) algae-resistant fiberglass-core architectural shingles. They didn't have the exact colour as our old shingles in that style, but we didn't mind - we chose a colour that was close to what we used to have.

During the project, a new rain barrel from Riversides arrived. I helped Stefan set the patio stone base, and him and his guys happily did the rest, installing a new downspout and ensuring a good fit.

They didn't really bother me at all during the day. Other than a quick chat about the rain barrel and the bathroom vent, they stuck with our original plan. I remember looking outside and watching some of the guys do a magnetic sweep of the area to pick up any spare nails and metal debris. The next thing I knew, Stefan was ringing the front doorbell to indicate that they were finished. We did a walk-around to look at what was done, signed the papers and exchanged the money. It was three o'clock.

Imperial Roofs took the guesswork out of something complicated (for me). They delivered on time and for the price that they quoted and they even threw in a few extras (rain barrel, for example). I am really happy with the work they did, and they are obviously happy with what they do, because they stand by their product. I'm sure I sound like a commercial, but what can I say? They do good work!

Was this review helpful?
Fernando in North york
Fernando in North york
1 review North York, ON
9/10

Install new roof and Skylights

Did not know Imperial roofs. They can to work did a great job and were done in a day. I did not even know they were here. I was very satisfied with the work

1 of 1 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Imperial Roofs

Imperial Roofs were awarded the Vaughan Citizen Readers Choice Award in 2011

In 1968 my father founded Cel Marchildon Roofing, which has grown into the company we have today. Through commitment to excellence in our workmanship and materials we have built our reputation of TOTAL CUSTOMER SATISFACTION by providing our customers with the BEST ROOFING SYSTEM that will accommodate their needs and budget. We will provide you, our valued customer, with a detailed assessment that will outline the specific requirements for your home.

Our expert staff is committed to providing you with the BEST ROOFING EXPERIENCE available in the GTA. All workers are covered by WORKERS COMPENSATION. Our company is fully LICENSED AND INSURED to provide you with a WORRY FREE ROOFING EXPERIENCE. We DO NOT USE ROOFING SUB-CONTRACTORS. All work is performed by our expert employees.

This may or may not be your first time purchasing a new roof, however we would like to outline some of the key factors in our operating process:

? Provide a copy of our Insurance Certificate
? Provide a copy of Workplace Insurance Safety Board Certificate upon request
? Provide a copy of our Operating License
? Protect your home and surrounding area from falling debris
? Tear off all old shingles to the roof deck
? Inspect the wood deck for rotting and warping areas
? Install eave protection to all insulated eaves
? Install name brand shingles with your choice 25 years to limited lifetime guarantee
? Install proper ventilation to the roof (1sq ft for every 300 sq ft of attic floor area)
? Install new metal flashing where needed or refurbish to “new” standards
? Install closed valleys with aluminum underneath to ensure maximum protection
? Full property clean up using magnetic sweeps and trailers to ensure no driveway damage
? All employees are Fall Safety accredited and Crew Chief First Aid and CPR trained

Services We Provide:
*Asphalt Shingle Replacement
*Gutters, Soffit & Fascia
*Siding - Vinyl, Aluminum
*Leaf Screen for Eavestroughs
*Rooftop Snow & Ice Dam Removal
*Roof Repairs
*Roof Evaluations
*Cedar Shakes
*Slate Roofs
*Insurance Claims
*Ventilation Upgrades

CATEGORIES
Roofing, Gutters & Eavestroughs, and Siding
SERVICES
Residential Re-Roofing and aluminum services gutters soffit, fascia and siding.
BRANDS
IKO, CertainTeed,Owens Corning,GAF,BP,Gentek,Royal Aluminum,Alu-rex
SPECIALITIES
Residential re-roofing specialist. Residential aluminum services. Gutters,soffit,facia, and siding.
WEBSITE
http://www.imperialroofs.com
YEAR ESTABLISHED
1968
NUMBER OF EMPLOYEES
9
PAYMENT METHOD
Cash or Cheque Credit Card
LICENSES
Toronto #T85-3592020, Mississauga #2010 007966
MEMBERSHIPS
BBB, HomeStars, Owens Corning certified,IKO Certified Installer, Velux Skylights Certified Installer
LIABILITY INSURANCE
Yes
DIPLOMAS
IKO Shield PRO Plus, Building Products of Canada Corp, Lomanco - Concepts and Design of Attic Ventil
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Up to 10 years workmanship & manufacturers warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.