Keith Fencing Inc.

Fences & Gates
647 Sabourin Rd Ottawa ON K0A 3H0
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Fences & Gates
Keith Fencing Inc.
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71%

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Reviews for Keith Fencing Inc.

Average customer rating:
9.1 10 (62 reviews)

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Palmer Recycling Ltd. in Ottawa
Palmer Recycling Ltd. in Ottawa
1 review Ottawa, ON
10/10

Fence Installment on Yard

Contacted Keith to come look at the work to be done and to provide us with a quote, both were done in a timely manner and the quote was very fair and affordable. Work started on time and was completed on schedule. The quality of work performed was top notch and Keith and his guys made sure to clean up after themselves when they were all done. No complaints and will definitely recommend.

Approximate cost of services:
$6,700.00
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Company Response

Thank you for you comments regarding your new fence it was a pleasure working for you

Beth Bell
Beth Bell
7 reviews Ottawa, ON
10/10

Backyard Fence

I am SO pleased with the service and final product I received from Keith. His price came in exactly right, he got the job done quickly (and when he said he would!) and just as importantly, he is pleasant and easy to deal with.

I found him through Homestars and I hope anyone reading this will consider it when choosing a company to work with. Highly recommend Keith and his Team!

Approximate cost of services:
$2,400.00
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Private User
Private User
Private User reviews Ottawa, ON
10/10

Fencing

Keith did an excellent job of constructing our fence, it looks great. We wanted the fence to match our neighbours fence and Keith managed to match it exactly. Keith and his co-workers were very professional, friendly and answered all our questions. Keith made suggestions for improvements when needed. The price was very reasonable. I would recommend Keith without hesitation.

Approximate cost of services:
$1.00
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Del from Ottawa
Del from Ottawa
1 review Ottawa, ON
10/10

Fence Built and Installed

Keith inspired confidence right from the initial consultation. He listened to my needs and requirements and made recommendations and helpful suggestions based on my needs. Neither of the other 2 companies I contacted for quotes did anything like that. I was truly impressed. In addition, he was very knowledgeable and thorough in explaining the pros and cons and limitations of different fence materials, heights and designs of fences and gates. Both he and his assistant were polite, highly professional, meticulous, responsive, and paid great attention to detail throughout the work performed. Keith’s sense of humour lightened what was for me a stressful situation (installing a fence when I didn’t really want one as the backyard had been open with beautiful views for 50+ years). If there was an 11 on HomeStars rating scale I would have selected it.

I have no hesitation recommending Keith Fencing, have done, and I am available as a reference.

Approximate cost of services:
$7,000.00
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Neera from Ottawa
Neera from Ottawa
1 review Ottawa, ON
0/10

Fence and gate

We hired Keith fencing. He was more expensive than the other quote that we had received but we decided to go with him as one of our neighbours knew him personally. We have now had problem with the fence for a year. We have not been able to close one of the gates and the panels keep falling off. After repeat phone calls, he did decide to finally come but says that it is going to cost 450 + tax to correct the posts and 125 + tax per hour for the lattices and panels coming off ! This for correcting the work that was not done right in the first place. He has no work ethics. I would not recommend him. I am thinking of filing a complaint with Better business bureau.

Approximate cost of services:
$22,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

As regards to your commences & giving me a 0 is totally unfair you forgot to mention the amount of times I did replace posts for you & adjusted your gates (all thou I installed adjustable hinges)

When I was requested to speak with everyone involved in this project I did tell everyone not to install a fence at this time as the ground has not settled I was told by everyone that the builder stated you could construct fence but in my experience it’s always best to let the ground settle through two winters not just one winter also the material chosen was a 6ft & 7ft privacy PVC fence again I explained that this fence comes with a manufacture limited lifetime warranty but it really is limited it was best to go with a series 4000 fence which is a aluminum fence which is a much better quality product

But going against my advice the work started in the summer of 2013 the job took about a month to complete due to the bad digging everything went well except the disagreements between the neighbours about the height of the panels

The fence was installed to the manufacture instructions I also used the recommended fairing tool to install the rails for each panel the fence was installed the correct way so was the posts

Since this job was completed about six months you contacted me due to the posts moving I responded & came over to take a look the reason for the posts moving is the ground had not settled & was still moving I did remove two posts & reset them in cement which put the fence back in line I also adjusted the gates I have been back another two times to adjust your gates & take a look at the fence it has now been two years since the fence was completed I stall get e-mails requesting me to remove & reinstall moor posts this work I have to charge for & because of this you gave me a bad review.

Since this review appeared you have agreed to my charges all thou I do me best to keep all of me customers happy but in this case I have done enough so what ever I do will not please you.

Michel Marier from Ottawa
Michel Marier from Ottawa
2 reviews Ottawa, ON
10/10

Removal of old fence posts, construction of new fence, gate and 2 wide steps skirting approximately 40 feet of our deck.

I originally found Keith Fencing on Homestars and a former neighbor recommended this company as well. Based on these recommendations, and also my initial meeting with Keith, I decided to forego obtaining other estimates. I gave him an idea of what I basically wanted, and he quickly offered me and explained a few options that were available. He also graciously addressed any questions or concerns I had about various aspects of the project. He gave me an approximate starting date and contacted me a few days before said date to confirm his arrival. In the end, the project was completed within a very reasonable time frame (it takes a few days for posts to set in concrete and, understandably, there were postponements caused by days of pouring rain), the final product by Keith and his crew looks great, the wear and tear on the property was kept to a bare minimum and a complete cleanup was performed. From start to finish, Keith was approachable and cordial, and he and his crew were efficient and professional. Keith loves what he does, and it shows in his work.

Approximate cost of services:
$6,300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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william penfold from Ottawa
william penfold from Ottawa
1 review Ottawa, ON
10/10

fencing

Obtained four quotes on which Keith fencing was not only the lowest but also the best presented. Arrived on time and finished the fence with no muss, no fuss. Keith and staff were personable, knowledgeable and efficient. Highly recommended.

Approximate cost of services:
$6,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Theresa from Ottawa
Theresa from Ottawa
1 review Ottawa, ON
5/10

Fencing

What a frustrating company to deal with! Keith was very friendly and helpful initially and we signed a contract for his company to install a latticed cedar fence with arch gate. His workmen came as agreed last June, did a good job of installing the fence and gate but didn't install the arch. We made monthly calls to try to get the job completed - calls which the company didn't answer between November and April. When he did get in touch in April, Keith refused to agree that the arch was part of the contract and wanted to charge extra for its installation. How could any reasonable person argue that 'arch gate' in a contract could mean anything other than 'arch gate'? To get the job done, we perhaps foolishly agreed to pay for the cost of materials and Keith installed the arch a few weeks ago. He sent the invoice for materials the next week, then a week later he sent a reminder saying he would start charging interest, then the following week, an email that he would refer the invoice to a collection agency! After stalling us for a year! I paid the invoice within 30 days despite these annoying emails. So my advice would be to be very clear on every detail of the work expected with this company and keep every piece of paper. Although, for us, even that didn't help much.

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thank you for your comments as regards to your arch above your gate you forgot to leave out the rude emails you sent me in April ( perhaps I should copy & past them)
I had a contract with you for the new fence & inverted arch gate the whole job went very well & look good when the job was completed I invoiced you & you paid the balance a few week pass you contacted me regarding a trellis arch to go over your gate & wanted to know why it was not installed I explained I was not contracted to build you a trellis arch but you insisted it was in the price of the fence my response was I would build it for you but I would have to contract you first after going back & forth there was no contract signed so I did not do the work

In April you started to e-mail me demanding I build you trellis arch if I did not do the work you were going to seek advice from the BBB I requested you to do this but you did not because you knew the contents of the original contract did not have any reference regarding the arch & there was no case to bring against my company.

I take good care to keep good relations with my clients so I agreed to construct you trellis arch for the price of the materials only which you agreed so I made arrangements to carry out the work when I was at your property you requested what shape of arch you required & I carried out the work to your & your husbands satisfaction. I e-mailed you an invoice for the materials as you know the balance is due on completion & requesting the balance for the work in response you sent me Moore rude e-mails stating you will pay me when you felt like

My summery is I did everything to help & assist you but me suppose you can’t please everyone

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Keith Fencing Inc.

As from Friday 25th August 2017 Keith Fencing Inc is closing down there Home Stars web page the main reason is Home Stars is not a fair & honest company to deal with for over the few years I delt with them Home Stars has been harassing me & small ...
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