Keith Fencing Inc.

Fences & Gates
647 Sabourin Rd Ottawa ON K0A 3H0
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HomeStars
Fences & Gates
Keith Fencing Inc.
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71%

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Reviews for Keith Fencing Inc.

Average customer rating:
9.1 10 (62 reviews)

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Helen Niphakis from Cumberland
Helen Niphakis from Cumberland
1 review Ottawa, ON
9/10

Cedar Fence for the Backyard

We had a few companies to give us an estimate for the fencing in our backyard. We felt an instant connection with Keith, he's honest, has great ideas and is fair.
Though he wasn't the cheapest estimate we got, but he wasn't too far off, so we went with him because we liked him so much.
The quality of his (and his crew) is outstanding.
Keith had a clear idea of what we wanted, and he delivered without us needing to be there.
The only negative was that on occasion communication was lacking, but all it took was a phone call and the situation was cleared up.
Keith, we'll be calling you when we need that deck installed!

Approximate cost of services:
$3,100.00
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Andrew  from Ottawa
Andrew from Ottawa
1 review Ottawa, ON
10/10

Fence Construction

Needed to fence off our back yard and went with Keith because of all the positive reviews. Extremely satisfied with his work and the fence looks great. After the job was done he took the time to walk me around and explain everything. Great guy who I would definitely recommend.

Approximate cost of services:
$2,700.00
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Mike from Ottawa
Mike from Ottawa
1 review Gloucester, ON
10/10

Fencing

Keith's completed project was outstanding and his cost was very reasonable. Our backyard was unique and Keith presented an innovative solution that ended up saving us money and taking up less space than the traditional method. Plus he was a pleasure to deal with. Would I recommend and use Keith again? Absolutely.

Approximate cost of services:
$2,000.00
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Mike from Ottawa
Mike from Ottawa
1 review Ottawa, ON
10/10

Eastern Cedar Fence

We are very pleased with the 7' privacy fence (6' + 1' of square lattice) completed by Keith Fencing this spring. They were so busy last fall they were unable to start our job then but we are glad we waited. Though this was only a short section (58 feet) between our neighbours it was a challenge; very hard dig and first time using 10' Postmaster steel posts (locally available). Great job guys!

Approximate cost of services:
$4,000.00
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sylvester from Ottawa
sylvester from Ottawa
1 review ,
10/10

Wood Fence

Keith Fencing completed a Cedar Fence for us this spring and we were very happy with the service and product provided. This was our second time using Keith Fencing and they were very accomodating and professional. They answered all of our questions and provided us maintenance tips going forward.
thanks to Keith and his collegaues.

Approximate cost of services:
$2,100.00
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Greg from Ottawa
Greg from Ottawa
2 reviews Ottawa, ON
10/10

Privacy fence

We hired Keith Fencing to build a privacy fence in our back yard. His crew was efficient, respectful and tidy. The job was completed on schedule and exceeded my expectations. His price was fair and I would certainty recommend this company to friends and family......something I can rarely say! Thank you for the beautiful fence.
Greg.

Approximate cost of services:
$2,000.00
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Robert Anderson from Ottawa
Robert Anderson from Ottawa
3 reviews Nepean, ON
10/10

Cedar Gates

Keith's fencing was one of the best choices I have ever made for work on home projects. He was professional, answered all my questions during his visit and offered a very good price compared with other quotes. The men (Mark & Nick) that did the installation were polite and easy to deal with and did a great job.

Approximate cost of services:
$900.00
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Craig  from Ottawa
Craig from Ottawa
1 review Orl, ON
10/10

Finishing existing partial fence

I hired Keith to finish off my existing partial fence originally installed by the home builder. He and his crew did an amazing job and my wife and I are very happy with the end result. Keith's attention to detail, professionalism and work ethic is that of an old world craftsman from a by-gone era where contractors truly took pride in their work. I would recommend Keith fencing to anyone looking for a job done right with no problems. Thank you Keith , we'll do business again.

Craig.

Approximate cost of services:
$1,400.00
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Walter from Ottawa
Walter from Ottawa
1 review Nepean, ON
2/10

Fence

Keith's Fencing never honoured his installation date. He had to reschedule many times. The workmanship is mediocre at best. He missed specifics that we had agreed upon and paid for and returned my phone call after 3 weeks.

We've given up on Keith's Fencing and my wife and I both agreed that we were better off spending the extra $300 on a more reputable company than Keith's Fencing. Buyer beware!

Approximate cost of services:
$2,000.00
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Company Response

Hello Walter

As response to you comments I am shock to read you’re what you have written about me & my companey on Home Stars as Iv never done any worked for you are you sure you have the right company because your comments about my workman ship are bogus I have gone over my records from last year & as to date I have never meet you or contracted you for any work. I have also gone through all my e-mails & can not find anything relating to you so Due to all the work I have take for this season im sorry but your not one of my clients so as respect to you if you would like to contact me for the work you needed done ill be happy to come & see you

Kristin from Nepean
Kristin from Nepean
3 reviews Nepean, ON
4/10

Fencing

Like many here, we hired Keith on the basis of his excellent reviews - he was not the cheapest quote but we wanted excellent quality and peace of mind. Unfortunately our experience was not what we had hoped for. Keith took our details for the fence several months in advance, and gave us an approximate installation date. Several weeks before that date we called and spoke with him about changing some details - from a ‘good neighbour’ fence to a full privacy fence (easier to stain and maintain), and vertical-horizontal lattice instead of diagonal - he assured us this would be no problem. The fencing was delayed for several weeks and we had to keep calling to ask when the work would be completed, as we had already taken down our old fence and could not let the dog out into the backyard. When all is said and done we have 4 major complaints - there was a miscut on the fence post closest to the house and instead of fixing it, Keith tried to hide it by stapling his card over it then left it (see picture #1), there were cracked pieces of wood used (see picture #2), the fence is quite high off the slope of the ground so we are unsure if our dog will be able to get under it once the snow melts (see picture #3), and worst of all he did not install the style of fence we asked for, although he did remember the vertical lattice request from the same conversation. When we called to discuss these concerns Keith would not come to the phone but we could hear him in the background speaking with his female business partner, telling her what to say. She told us that if we wanted the full privacy fence we would have to pay him to do it again, and asked us “What are you upset about? He built you a beautiful fence.” To this day Keith has not contacted us about our displeasure with the project or tried to make amends. We have to replace other sections of fence in a year or two and will be looking for another contractor.

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Keith could have written down our original request (I wonder if he tried to remember it and only recalled the lattice) and should have addressed our concerns in person instead of refusing to come to the phone. A redo of the entire project at no cost would not have been unreasonable.
2 of 2 people found this review helpful.
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Company Response

Hello Kirstin thanks for your feedback. I trust that anyone reading your review here will do their due diligence, read the many reviews we have posted on this site and elsewhere (all oddly with 10/10 scores), as well as my own account of the events below, and then make their own decisions about the truth or falsehood of your claims

1 Justin Purchased a eastern white cedar fence 6ft high & one fence panel 7ft high inc semi private diamond lattice the style was boards on both sides & the date was on the 02 June 2013 as with all of my clients I do not give an install date this is due to bad digging on pervious jobs & also all work is subject to weather conditions in which case I always contact the clients & keep them informed especially when they are taking the old fence down this is due to clients who have swimming pools & especially dogs as I do not want the gardens to be open to the neighbors for to long I always offer temporary fencing at no extra cost

As per my contract any major changes due to the style of fence height or extra footage I encourage each client to complete a contract modification form & sign it due to any extra charges that might accrue as for changing one piece of lattice from diamond to square was no problem as there both the same price

When I notified you with the install date week beginning July 15th you told me that you was going on vacation & your neighbor was going to take control of the job you gave me his phone number so I contacted your neighbor & gave him the installing date for the fence posts & then returned three day later with my crew to install the fence at every stage of the install your neighbor was informed plus due to the nature of the fence going down a slope I kept the bottom of the panels as close to the ground as possible but not touching the ground as the ground was uneven

The post next to your house there was an error made which was noticed when the seven foot section was being constructed I was going to remove this post but your neighbor told me not to remove it & put a piece on top which is what I did also due to the cut fence board this must have been done at the mill so sometimes boards like this do get passed me as I can’t check every board

When the job was completed both me & your neighbor walked around the fence & he was satisfied he then told me he is a carpenter & very impressed with the tightness of all the joints & the position of the fence boards & the uniform of the top & bottom of the fence going down the slop

When you returned from your vacation you did phone me & my Business partner answered the phone because I was driving she made a note of your concerns & I did try to call many times but you did not return my calls
The entire cost of your fence was $1’379.00 not $3000.00 as you stated
.Please rest assured that I take great pride in my company and our dedication to quality workmanship and customer service, and that has not and will not change. Sincerely, Keith Bryan President Keith Fencing Inc

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Keith Fencing Inc.

As from Friday 25th August 2017 Keith Fencing Inc is closing down there Home Stars web page the main reason is Home Stars is not a fair & honest company to deal with for over the few years I delt with them Home Stars has been harassing me & small ...
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