City Wide Roofing

Siding
#10 Canmotor Ave Toronto ON M8Z 4E5
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Siding
City Wide Roofing
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82%

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Reviews for City Wide Roofing

Average customer rating:
9.2 10 (84 reviews)

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Michael
Michael
1 review Toronto, ON
1/10

replace roof

Job completed 5 years ago. low price within reasonable range of other quotes. 10 yr guarantee on labor and materials. Seemed fine enough.
Shingles blew off near the peak of the roof. Called City wide to ask about repair. No call back despite several messages left. This went on over about a week. Gave up and called another company. repair man shows photos of roof demonstrating no underlayment and nails in wrong places, and not enough nails. I was told to expect more shingles to blow off soon. Still no response from citywide. What good is a warrantee if no call back when trouble comes.

Approximate cost of services:
$3,800.00
1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Toronto, ON
10/10

100 percent satisfied!

I noticed a leak in the basement of my home so I searched online for a hopefully good roofing company to come inspect the problem and came across City Wide Roofing. I left a message and Aaron called me back and set up a time to come look at it. Aaron came that day thankfully because the small leak was in actuality a much bigger issue than I thought. Aaron and his crew came back the following day to begin repairs on my home. They started every morning at 9:00 am sharp. All of the crew members conducted themselves in a professional way and were all very polite and pleasant. As far as the repairs themselves I was extremely impressed with Aaron's knowledge and experience. The repairs were completed as discussed and when everything was completed I was walked through in detail exactly what had been done and was given pictures of before and after. I couldn't be happier with the way City Wide handled our house. I feel comfortable to refer them to anyone who is need of a quality roofing company. Thank you so much City Wide

Approximate cost of services:
$20,000.00
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Private User
Private User
Private User reviews Brampton, ON
10/10

Fast replacement of Garage leak

Came quickly, worked throughout a cold Sunday to fix our shared garage roof.

Quote was reasonable, and Tom walked us through differences between his quote, and what he was offering vs other quotes.

The crew also thoroughly cleaned up after themselves, its been a few weeks and I've yet to see a nail, which is rare for a roofing job!

Quality work done promptly.

Approximate cost of services:
$6,000.00
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Barbara Mason from Picton
Barbara Mason from Picton
3 reviews Toronto, ON
0/10

They actually created a leak. Came back 6 times to try and fix it.. each time created another issue.

City Wide actually caused a horror story for us. We were trying to be proactive and layer up on a flat roof that was aging but not leaking.. 4 days after they finished the leak began! Two months later the roof open to the winter winds , they came back six times and each time created a new issue I did not fix the previous. they kept insisting it was condensation. We finally had to call in a new company who, in 48 hours, completely stripped off the damaged roof and gave us a new complete sealed roof that has been performing beautifully. Do not touch city wide roofing !!!

Approximate cost of services:
$5,000.00
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Steven
Steven
3 reviews Toronto, ON
10/10

Roofing

Tom and his team did an outstanding job. We got about 6 quotes for our roof and City Wide Roofing had both a very reasonable price and great online reviews. We found Tom very easy to work with - he is very responsive and reliable. One thing that stood out the most to us was the fact that they started the 2 day project during the day on August 7th and we didn’t see any leaking or other issues when the massive rain storm hit Toronto later that night. I will be recommending City Wide to my friends, family and coworkers.

Approximate cost of services:
$6,650.00
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patkitchen in Toronto
patkitchen in Toronto
2 reviews Toronto, ON
0/10

Absolute Nightmare, Complete Redo.

BEWARE
CityWide did not complete the terms of the contract. Work was left unfinished and CityWide refuses to complete the work. They took our money, but they're refusing to finish the job. The work that was completed was done poorly, and needs to be completely redone.

I hired City Wide roofing to redo the roof at my townhouse complex. The shingles weren't installed properly, now I can't even get a manufacturer warranty. They quoted Ice and Watershield but only installed half of what was on the contract. They didn't use enough nails per shingle, didn't put nails through the nail line. Shingles fly off during windstorms. They can't follow basic manufacturer instructions. Now after only TWO YEARS I've got to replace my whole roof because CityWide is incompetent.

When I complained to CityWide, I had the owner (Tom) Screaming at me saying that things included in the contract "aren't required" and he's "not doing it". BEWARE OF THIS COMPANY.

Tom/CityWide took FIFTY EIGHT DAYS to come out and replace missing shingles, we had ceiling leaks because of this.

Detailed report on their work:

https://drive.google.com/file/d/0B0Bv7UXIL60NYVJJXzZERmNZMkdiNkVtZXdJZzVYYi1paEJn/view?usp=sharing

Approximate cost of services:
$110,000.00
1 of 1 people found this review helpful.
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English Glaswegian
English Glaswegian
1 review Toronto, ON
10/10

Pitched roof and two flat roof replacement

The City Wide team did an excellent job on our roof, going the extra mile to pay attention to the details.

One of the flat roofs they replaced was last done by one of the "big two" roofing companies in the city and the quality from City Wide was as good as or better to my untrained eye. This was confirmed by another contractor we had work on the house shortly after.

There was a small delay due to weather but Tom also kept us well informed of what was going on and always responded to any questions we had.

Approximate cost of services:
$10,000.00
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Michelle M from Scarborough
Michelle M from Scarborough
2 reviews Toronto, ON
10/10

New roof

I highly recommend City wide roofing, the price was the best if 3 quotes. Tom came to see me on a Thursday and the following Monday I had a new roof. His workers cleaned around my property once they finished and not a nail could be found. I also want to thank Tom for helping me make my mind up on the color of shingle. Amazing job.
Dave & Michelle M

Approximate cost of services:
$2,750.00
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Company Response

Thank you so much for the wonderful review. Merry Christmas :)

Matt Paananen from Toronto
Matt Paananen from Toronto
4 reviews Toronto, ON
10/10

Reshingling Roof

We found Aaron and City Wide Roofing on Homestars and we could not be happier with our experience from start to finish. Their rates are very competitive AND Aaron and his crew are friendly, tidy, courteous and professional. The new roof looks great and came with a warranty. I will definitely recommend them to everyone I know!

Approximate cost of services:
$2,700.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Matt we really appreciate your review.

Denise in Vancouver
Denise in Vancouver
1 review Toronto, ON
10/10

Roof Replacement

Scarborough - We just had our roof replaced. Tom gave us a fair quote and the work was scheduled the same week once we gave him the go ahead.
He assured us they do not sub-contract which was important to us.
Frank (the supervisor) and his team were a happy crew, answered all my questions, worked steadily throughout the day and cleaned up all the mess at the end.
We now have a new roof and are quite pleased. Hopefully, it will wear well! We happily recommend City Wide Roofing.

Approximate cost of services:
$3,500.00
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Company Response

Thank you very much Denise we appreciate your review.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about City Wide Roofing

****Celebrating 40 Years in Business*****
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