Chris was very prompt in his response to arriving to work on the job. The spring on our garage door broke and we could not longer open it. Chris quote on the job, and as I was uncertain on the type of spring I had sent him pictures and after that we lowered the quote accordingly. I appreciated that honest response and decided to go with him. Chris along with his worker completed the job faster than we expected. He fixed the spring and adjusted some pieces on the garage door to help improve it. They also installed a garage door opener we purchased separately. I would recommend this company.