Floors Direct North

Floor Retailers
Newmarket ON L3Y 7B3
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Floors Direct North
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95%

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Reviews for Floors Direct North

Average customer rating:
9.6 10 (231 reviews)

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Janet Vanderklugt in Sharon
Janet Vanderklugt in Sharon
2 reviews EAST GWILLIMBURY, ON
10/10

Hardwood Flooring

I never knew buying hardwood flooring could be such an enjoyable experience. Ben & Jeannie were great from start to finish . Very knowledgeable about their products & we ended up with an all Canadian product which I'm very pleased with . We were so impressed we ended up buying laminate for our basement - which looks amazing. Thanks again - Janet

Approximate cost of services:
$1,300.00
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Company Response

Hi Janet, thank you for taking the time to post a review for us. I'm really pleased you were happy with the products and the service. We hope to see again one day.

Kindest regards

Jeannie

Marlene Richards in East gwillimbury
Marlene Richards in East gwillimbury
2 reviews HOLLAND LANDING, ON
9/10

wall to wall carpeting

We recently had carpeting installed in 2 bedrooms. Ben was most helpful finding the best match for us, giving us a choice in price range. The carpets were installed quickly and professionally. We're very pleased with the service and quality of the carpeting. Thanks Ben and Jeannie.

Approximate cost of services:
$0.00
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Company Response

Hi Marlene, thank you so much for the review, we really appreciate you taking the time. We hope we can help you again at some point with any future projects you may have. Thanks again.

Regards

Jeannie

Adam Zimmerman in Brechin
Adam Zimmerman in Brechin
1 review BRECHIN, ON
10/10

Installation of Hardwood Flooring in Living room

Just wanted to share with everyone how great this comapany is. When we finally decided to go ahead and get our living room floor done, I didn't know what to expect. I actually walked in off the sidewalk into Floors Direct North and left with an install date!

Jeannie was amazing and incredibly friendly. The owners name is Ben, and was incredible. Very genuine people. I can not say enough good things about this company, from the second I met Jeannie to the second the installer left my house, I was amazed by this company. Flooring Direct North is a company that I would recomment highly. I paln on using them again for our bedroom and hallway.

Continued Success to everyone at Floors Direct North...you deserve it!
Adam Zimmerman

Approximate cost of services:
$1,650.00
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Company Response

Hi Adam, thank you so much for the great review. Made me smile. Glad we could be of service. Thanks again and all the best.

Jeannie and Ben

Robert Berti in Orangeville
Robert Berti in Orangeville
1 review Orangeville, ON
10/10

1100 sq. ft hardwood flooring - by Superior Flooring

Ben and Jeannie were friendly, professional and very helpful. Jeannie sent us to a home that recently had the same floor we picked and that helped immensely with our decision.
Their installation crew were on time and also very helpful and overall the installation was excellent. The floors (Hickory:character grade) look GREAT!!
I would highly recommend Floors Direct North.
(and their prices were less than other quotes we received).

Approximate cost of services:
$8,300.00
Any advice to offer fellow homeowners facing a similar project?
Speak to Ben and Jeannie - they will be able to help you with your decision.
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Company Response

Hi Robert and Felicity, thanks for leaving such a lovely comment. I hope that you are well settled in your new home and that you're loving it. It was a real pleasure doing business with you both and if you ever get round to talking a photo of the floors, we'd love you to email it to us. Take care.

Jeannie and Ben

Janine in Bradford
Janine in Bradford
1 review BRADFORD, ON
10/10

Home renovation

I have used Floors Direct North twice now to replace flooring in two different homes. Ben and Jeannie are very helpful, knowledgeable and a pleasure to work with! I was able to stay within the budget I set, the installation was set up to accommodate my schedule and the floors looks great. I have and will continue to recommend Floors Direct North.

Approximate cost of services:
$0.00
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Company Response

Hi Janine, thanks for the lovely review and thanks for using us twice. You were great to work too and you were real trooper through all that huge reno.

Cheers, Jeannie & Ben

Vanda  in Newmarket
Vanda in Newmarket
1 review NEWMARKET, ON
10/10

flooring

I love this store, when I walked in I was greeted by Jeannie who turned out to be extremely knowledge and within minutes was able to show me 4 designs that I fell in live with. I walked out with a huge sample to test at home . I came back the next day and we wrote up the offer. Prices were great as was the service.. Thank you to Jeannie, Ben and Sanketh for making this huge purchase quite easy !!! Brillant people. Service was impeccable .many thx Vanda

Approximate cost of services:
$4,000.00
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Company Response

And it was a real pleasure to meet and serve you Vanda. I very much enjoyed our chats and on behalf of us all thank you for your kind words. Hope we see you again.

John
John
3 reviews EAST GWILLIMBURY, ON
10/10

OPAL laminate flooring

We were ready to buy from a different store untill we saw a large sign FLOORS DIRECT. We arrived just before closing, talked with a very knowledgable and helpfull sales lady, stayed for around 45 minutes, took some samples home,and happly made our decision. We chose the OPAL laminate 13mm. All the staff were very nice to deal with, and they always returned our phone calls. Would we buy again from them? YES!

THANK YOU ALL

Approximate cost of services:
$630.00
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Company Response

Thank you so much for the kind words guys, it was a real pleasure meeting you and helping you choose your laminate. We look forward to the next project.

Jeannie

Bill&Zony in Newmarket
Bill&Zony in Newmarket
1 review Newmarket, ON
10/10

supply/installation of hardwood flooring.

We are very pleased with the results of our hardwood floor project, completed by Floors Direct North. Excellent prices, very good installation, and friendly/professional service by Ben, Jeannie and install crews. We highly recommend this firm.

Approximate cost of services:
$20,000.00
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Company Response

You guys were the best to work with, Considering the amount of work you had done, you were patient, co-operative and very lovely. Thanks...

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Floors Direct North

We cover the whole of the GTA and beyond and carry most major brands of hardwood, laminate, carpet, tile and vinyl. We are also ICC (Insurance Claims Collaborative) registered for restoration of damaged floors.

Why not pop in to our showroom in Newmarket where you can see our collection first hand, along with current special offers, or visit www.floorsdirectnorth.ca

We offer a shop-at-home service, first-class customer care and a friendly smile. Our customers are important to us and whilst we aren't perfect, we try hard and pride ourselves on the care and attention we give to every project. Our installers are masters in their fields and you can rest assured you'll be very happy with the installation of your chosen flooring.

We also specialize in custom made stairs.

CATEGORIES
Floor Retailers, Carpet & Rug Retailers, and Floor Laying & Refinishing
PRODUCTS
Hardwood, Engineered wood, Carpet (residential and commercial), Laminate, Luxury Vinyl Tile and Plank, Cork.
SERVICES
Installation, custom made stairs, shop-at-home service, cash and carry, Suppliers of transition, 1/4 round, doorstop and baseboards
BRANDS
Masland, HGTV products, Preverco, Shaw, Mohawk, Kane, Manninton, Shneir, Anderson, Tosca, Bruce, Goodfellow, Armstrong, Twelve Oaks, Laurention, Roxton, Beaulieu, Homerwood, Mohawk, Kraus, Masland, Godfrey Hurst, Vi-Floor, Tuftex, Richmond, Dixie Home/Lifestyles, Congoleum, Adura and many many more. Please check our website for a full list of suppliers
STYLES
Hardwood and engineered including hand-scraped, wire brushed, distressed and classic. Over 450 laminates to choose from. Hundreds of carpets including cut pile, berber, patterned and wool. Lots of new styles arriving constantly. Luxury Vinyl Tile and wood look plank.
SPECIALITIES
Custom Made Staircases and a shop-at-home service. We are also ICC registered supplying and installing flooring for insurance claims.
WEBSITE
https://www.floorsdirectnorth.ca
YEAR ESTABLISHED
2010
NUMBER OF EMPLOYEES
12
RETURN POLICY
No returns after 1 month, no opened boxes. 35% restocking charge may apply. Some companies do not ac
PAYMENT METHOD
We take, Visa, Mastercard, Debit, cheque and cash.
MEMBERSHIPS
WSIB, Chamber of Commerce for Newmarket, Aurora and Markham Board of Trade
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All our work carries a one year warranty as well as the manufacturers guarantee.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.