Floors Direct North

Jeannie from Floors Direct North was incredibly helpful with deciding on the right type of flooring for the basement. I showed her a number of different pictures of the space we were looking into and she made a lot of great suggestions and helped stay within the price point we were looking into. I was able to take many samples home to decide what would look best, and her vast knowledge really helped with making a decision. The installation was effortless (on my part of course) and I would have never imagined the floors to look this incredible!

Also, not sure exactly how much was paid as it was an insurance claim

I had a wonderful experience dealing with Floors Direct North. From the first phone call right through till the end of the installation. Jeannie is a sweetheart, who took the time to explain every step of the process. Ken and the guys that work for him, were amazing. They worked long hard hours, and got the job completed on time. All interactions with this company were wonderful!!!! Highly recommend!!!

We had a vision of how we wanted our staircase to look and Kyle helped us plan it all. He was courteous and professional and we're grateful for his guidance and communication through our many iterations!
Chen and Leung worked hard all day and happily colour-matched the stain for us, expertly transforming our railing into a beautiful focal point. We couldn't be happier and would absolutely recommend Floors Direct North!

Floors Direct North in Newmarket sanded and stained my living and dining room floors 3 times before getting it done correctly. The contractor who did my floors the first two times did not match the stain the first time (way off), and then the second time the stain would not dry (weird mixture used). He put two heaters in my home and left for another job, saying he would be back in the afternoon. I was working from home and started feeling nauseous, headache and tingling in my nose when breathing. The carbon monoxide detector went off and I called 911. Fire, ambulance and police were all at my home to take care of myself and my elderly parents (86 and 87 years old). A salamander heater was put in my home, causing carbon monoxide levels to get very high. There is also a DANGER sign in my front window which indicates there is Oxygen in the home, which was ignored. We are all so lucky to be okay and nothing more serious happened. If you care about your family and home, think twice before using this company. Very unprofessional, rude and I still have not heard from them, or received any type of apology. NOT Recommended.

This company is exceptional. There crews we’re always on time . The work was done in record time and the workmanship was flawless. I would recommend this company to everyone. They deserve a 10 . Jack and Cathie Atkinson.

Floors Direct replaced our kitchen laminate with beautiful vinyl planks and we are so pleased with the result. We worked with Mike who responded to our questions quickly and helpfully. The installation was very quick and looks flawless. We would definitely use this company again.

Very happy with the work and the service we received. We had a tight timeline to replace our carpeting and right from Quote through to installation Floors Direct North were efficient and super helpful. The installers did a great job and we are very happy with the final result.

We are very satisfied with the bound carpet installed on our stairs 5 years ago. I returned to the store seeking two small custom bound rugs.
They sourced carpeting to my liking and provided the least cost option for this small custom job. OVER THE TOP service. They will continue to be my "go-to" for any flooring needs. THANKS so MUCH!!!

C. Smith
Aurora

We hired Floors Direct North to replace old parquet with engineered wood on the 2nd floor, to remove carpet from the stairs and to replace with wood treads and risers (complete with new posts and pickets), and to supply vinyl tiles for our basement laundry room. Jeannie was very knowledgeable and helpful throughout, and I felt I was in good hands with her overseeing the project. The work was completed in a timely fashion, and the installation crew was professional and completed the work with expertise. I highly recommend Floors Direct North for any and all flooring needs. They have a wide assortment of flooring available for viewing in their showroom.
Thank you Jeannie, Ken, and crew!

This was an excellent company to work with; they were flexible and had great suggestions. They also kept in regular contact to update me on what was happening with my order. The work was completed in a timely fashion (even during a pandemic) and the crew who did the install did a great job.